Travel Terms & Conditions
PREAMBLE
These travel conditions are issued in the name of the carrier, Lüftner Cruises GmbH / A-6020 Innsbruck, for the travel programs included in this brochure. In the following, this is referred to as “the carrier”. The transportation of passengers and baggage on any of the vessels offered is governed solely by the Terms and Conditions of the Passenger Ticket Contract (available on request).
PAYMENT POLICY
A deposit of 10% per person is required to secure a confirmed reservation. When more than one cruise is booked, deposit and payment policies apply per cruise. The balance is due for payment no later than 20 days prior to departure, despite no further request for payment being made. All reservations are subject to cancellation if payments are not received by the due date, and in such a case the carrier is entitled to cancel the reservation/s in accordance with the cancellation fees specified in these terms and conditions. Upon full payment by the participant(s) of the amount specified in the invoice, the carrier agrees to arrange for the provision of the services as described in this brochure. Your payment or acceptance of a ticket constitutes your agreement to the terms and conditions of travel.
CANCELLATION POLICY
In cases of cancellation the carrier has the right to demand the following cancellation fees, calculated as a percentage of the travel price and dependent on the number of days left until the planned departure date:
Days Before Departure
121 days and more 10%120 – 90 days 15%89 – 60 days 35%59 – 30 days 50%29 – 15 days 80%14 – 1 day(s) 85%on departure day 90%Cancellations must be made in writing. Cancellation invoices are due for payment as soon as they are received