EPIC Expeditions and Events, Inc. Terms and Conditions
Updated on: Nov 1, 2025
1. COMPANY INFORMATION
EPIC Expeditions and Events, Inc. is a Texas-based S-Corporation operating under the trade name 3E
Travel. Our principal office is located at: 812 Fairview Street, Fort Worth, TX 76111.
2. SERVICES PROVIDED
We offer full-service travel planning, bookings through host agency suppliers, concierge support, on-site
group and event coordination, and destination event planning.
3. PLANNING FEES & PAYMENT TERMS
All planning fees are non-refundable and due before any proposal is provided. Fees are $100 per person for
cruises/resorts, air booking, or any international services not covered by the original supplier. Payments are
securely collected and applied to the card on file. Funds are sent directly to the travel supplier.
4. CANCELLATION & CHANGES
Cancellations must be submitted in writing. We assist with processing through suppliers, but final
responsibility lies with the client. Supplier re-pricing is by request only.
EPIC Expeditions and Events, Inc. | www.3e-Travel.com
5. REFUNDS
Refunds are subject to supplier policies. We are not liable for suppliers' failure to process refunds. Travel
insurance is required or must be waived in writing.
6. TRAVEL INSURANCE & LIABILITY
Clients must purchase travel insurance or sign a waiver. Those who decline assume all risk.
7. PASSPORTS, VISAS & DOCUMENTATION
Clients are responsible for ensuring they have proper documentation. We may assist with guidance, but
compliance is the client's responsibility.
8. SERVICE LIMITATIONS & FORCE MAJEURE
We are not responsible for disruptions due to weather, acts of God, war, strikes, or other supplier-related
issues.
EPIC Expeditions and Events, Inc. | www.3e-Travel.com
9. CLIENT COMMUNICATION
We can be reached via email, phone, our website, or the client portal. Responses are typically within 24-48
hours, Monday-Friday, 9am-5pm CT.
10. SUPPORT DURING TRAVEL
We offer ongoing support during travel. However, we are not responsible for third-party issues outside our
control.
11. LIABILITY & WAIVER
Clients agree to release EPIC Expeditions and Events, Inc. from liability for damages, injuries, or losses
related to travel services.
12. DISPUTE RESOLUTION
All disputes shall be resolved via mediation or arbitration in Texas, under the laws of the State of Texas.
EPIC Expeditions and Events, Inc. | www.3e-Travel.com
13. PRIVACY & DATA PROTECTION
We collect sensitive client data (e.g. passport info, medical data) only as needed to fulfill bookings. We do not
share this data with third parties beyond suppliers.
14. ACCEPTANCE OF TERMS
By using our services and submitting payment, clients agree to all the above terms and conditions.
EPIC Expeditions and Events, Inc. | www.3e-Travel.com

Your Advisor
Rae Charles
EPIC Expeditions and Events, Inc.

rae@epicexpeditionsandevents.com
817.223.3888