Effective Date: July 1, 2026

This Travel Services Agreement, comprising these Terms and Conditions (hereafter "Agreement"), governs the relationship between Atmosphère Travel Co. (hereafter "Advisor," "Agency," "we," or "us") and the undersigned individual traveler, corporate client, and all members of their traveling party (hereafter "Client" or "you"). By submitting a professional planning fee, signing an advisory retainer, or approving a deposit for any travel package, you explicitly acknowledge, understand, and agree to be bound by the comprehensive legal clauses outlined below.

Atmosphère Travel Co. acts solely and exclusively as a professional booking intermediary and client advocate between the Client and third-party independent travel suppliers, including but not limited to: commercial airlines, ocean and yacht cruise lines, hotels, boutique resorts, private villa management firms, private aviation operators, local tour guides, yacht charter captains, and international Destination Management Companies (hereafter collectively referred to as "Suppliers").

• Independent Contractor Status: You acknowledge that all Suppliers utilized in the curation, assembly, and execution of your custom multi-day Fully Independent Traveler (FIT) packages, cruises, or Destination Management Company (DMC) itineraries are independent contractors, and are not employees, partners, joint ventures, or direct agents of Atmosphère Travel Co.
• Limitation of Liability: The Advisor is not a co-vendor of travel services and exercises no direct control over the personnel, maintenance, operations, facilities, or networks of any underlying Supplier. Under no circumstances shall Atmosphère Travel Co., its founder, or its affiliates be held legally liable or financially responsible for any injury, property damage, monetary loss, delay, inconvenience, psychological distress, or personal death caused by the acts, omissions, negligence, financial insolvency, default, or unexpected bankruptcy of any underlying DMC, cruise line, or localized European provider. Your sole legal recourse for service failures or damages lies exclusively with the respective third-party Supplier under their designated terms of service.

Atmosphère Travel Co. operates as a high-touch, slow-travel advisory firm specializing in multi-night regional itineraries, private country house estates, and accredited heritage corridors.

• Minimum Investment Thresholds: Custom FIT multi-day itineraries and private land packages are curated strictly for client bookings meeting our minimum journey investment threshold of $15,000 per booking, with a baseline luxury accommodation standard starting at $850+ per room, per night. Inquiries falling below these operational parameters will not be accepted.
• Non-Refundable Design Retainer: A bespoke itinerary design fee (starting at $450) is due prior to the commencement of research, route architecture, DMC allocation, or custom proposal drafting. This planning fee compensates the Advisor exclusively for professional research and consulting labor and is 100% non-refundable, non-transferable, and non-creditable toward travel supplier balances, regardless of whether the Client chooses to execute, alter, or cancel the travel program.
• Mandatory Consultation & Intake Screening: To safeguard against unauthorized inquiries, phishing schemes, and template-scraping fraud, all prospective clients must complete an introductory discovery consultation (via telephone or secure video conference) and confirm geographic destinations and target travel windows prior to the release of custom proposals or itinerary agreements.

• Consortium Amenities & Rate Classifications: All elite on-property privileges and value metrics showcased across Atmosphère Travel Co. digital lookbooks—including daily breakfast credits, resort spending trackers, and room tier upgrades—are strictly conditional and exclusive to authorized, qualified luxury consortium rate tiers or brand-direct partner tracks (such as Internova SELECT, Hilton for Luxury, and dedicated luxury advisor gateways). Run-of-House (ROH) inventory, basic promotional room-only wholesale codes, and unvetted third-party internet discount lines intentionally strip away these elite privileges. Priority category upgrades and flexible check-in/check-out clearances remain subject to hotel space availability upon arrival.
• The Intellectual Property & Digital Lookbook Clause: All digital lookbooks, customized map configurations, proprietary itinerary architectures, destination copywriting, and branding elements displayed on atmospheretravelco.com represent the exclusive intellectual property of Atmosphère Travel Co. Users and casual browsers are strictly prohibited from copying, scraping, reproducing, or utilizing our curated supplier combinations or layout text for independent booking outside our desk.
• Strategic Scarcity & Special-Date Deployments: Elite transit assets, including luxury boutique rail lines (such as La Dolce Vita Orient Express) or intimate maritime yacht departures, operate on highly restricted, sporadic seasonal schedules. The placement of these assets on our digital platforms serves as an aesthetic showcase of our curation capabilities. Space clearance and calendar dates are highly exclusive and never guaranteed until an upfront advisory design retainer is cleared, space is actively audited, and a Supplier deposit is fully executed.

• Secure Transmission of Billing Credentials: By providing your credit card, debit card, or corporate billing credentials to the Agency via Tern or any authorized secure intake gateway, you grant Atmosphère Travel Co. explicit, irrevocable authorization to transmit your payment details directly to the underlying travel Suppliers (e.g., DMCs, luxury cruise lines, boutique rail operators, hotels) to settle your travel balances.
• Merchant of Record Disclaimer: You explicitly understand and agree that Atmosphère Travel Co. is not the merchant of record for your travel assets. Your financial statements will reflect direct charges from the underlying Suppliers. The Agency is not responsible for any independent technical processing errors, foreign transaction fees, currency conversion fees applied by your card issuer, or duplicate temporary holds placed by a Supplier's billing engine.
• Strict Prohibition of Third-Party Disbursements & Overpayments: Under no circumstances will Atmosphère Travel Co.:

  • Accept client payments intended for onward transfer, wire, or cash disbursement to third-party providers, private personal staff, independent drivers, or unauthorized vendors not formally vetted, contracted, and insured through our accredited trade partners.
  • Accept overpayments with requests to refund, route, or forward balances via wire transfer, cashier’s check, or peer-to-peer digital applications (including Zelle, Venmo, or PayPal). Any outside personal services must be contracted and compensated directly by the Client.
• Identity Verification: The Client agrees to provide government-issued photo identification matching the billing profile and credit card authorization form upon request prior to the confirmation of high-value reservations.
• Absolute Waiver of Right to Chargeback: The Client acknowledges that travel logistics require complex, non-refundable financial commitments with international partners well in advance of departure. Therefore, the Client explicitly agrees to settle any and all billing, service, or cancellation disputes directly with the respective Supplier or through their independent travel insurance provider. The Client explicitly waives any legal right to initiate a credit card chargeback, payment dispute, or "reversal of funds" request against Atmosphère Travel Co. or its underlying Suppliers for any of the following reasons:

  • Cancellations resulting from personal emergencies, health modifications, or changing schedules.
  • Cancellations or delays resulting from Force Majeure, localized strikes, or environmental conditions.
  • Financial losses incurred due to the Client’s voluntary decision to decline comprehensive travel insurance.
  • Dissatisfaction with subjective service elements or itinerary components delivered by an independent Supplier.

Atmosphère Travel Co. assumes no financial liability or operational responsibility for itinerary cancellations, scheduling modifications, missed connections, or transit delays resulting from a Force Majeure event.

• Comprehensive Definition: Force Majeure is defined as any unprecedented event beyond the direct control of the Agency or Supplier, including but not limited to: acts of God, volcanic eruptions, lightning strikes, earthquakes, structural fires, global or localized health pandemics, epidemics, government-mandated travel restrictions, border closures, civil unrest, terrorist activity, or acts of war.
• Localized Labor and Infrastructure Disruptions: In addition to standard definitions, the Client explicitly acknowledges that European travel infrastructures (particularly in destinations such as Italy, France, and the United Kingdom) are subject to localized disruptions. This includes nationwide transport or air traffic control strikes (scioperi), industrial disputes, severe localized weather patterns (such as acqua alta flooding in Venice), and sudden rail infrastructure failures.
• Client Financial Responsibility: In the event of a Force Majeure or localized infrastructure shutdown, Atmosphère Travel Co. will act as your advocate to troubleshoot and re-engineer transit. However, any incremental financial costs required to secure emergency alternative logistics (such as deploying an emergency private long-distance driver, booking last-minute hotel shelter, or re-ticketing rail and flights) are the sole financial responsibility of the Client. Work already performed by the Agency remains entirely non-refundable.

International luxury operators, boutique hotels, and European DMCs enforce strict, aggressive cancellation timelines that are heavily weighted toward non-refundable deposits to secure private assets (such as museum buyouts, yacht captains, and private villas).

• Supplier Supremacy Clause: The Client explicitly understands and agrees that any and all third-party Supplier and DMC cancellation policies completely supersede any internal agency guidelines or verbal timelines.
• Deposit Forfeiture: Regardless of the date or timeline under which a Client decides to cancel, alter, or postpone a scheduled custom FIT itinerary or cruise package, any deposit funds that have already been transmitted to an international DMC or cruise operator that are deemed "non-refundable" or "penalty-restricted" under that specific Supplier’s contract terms are 100% non-refundable and non-recoverable to the Client. Atmosphère Travel Co. cannot return, claw back, or legally compel an international provider to refund funds that have been locked under European contract mechanics.

Bespoke European multi-day itineraries curated through international DMCs are priced and billed natively in Euros (€) or British Pounds (£), while Client billing transactions are captured in US Dollars ($).

• Exchange Rate Volatility: The Client acknowledges that global currency exchange markets are volatile and subject to daily fluctuation. All trip proposals, pricing estimations, and cost breakdowns provided by Atmosphère Travel Co. during the design phase are based strictly on the stable market exchange rate active on the exact date the proposal is generated.
• Pass-Through Adjustments: The Client agrees that the final price of an un-booked or partially deposited custom itinerary remains subject to currency adjustment until the absolute final balance is paid in full. Atmosphère Travel Co. reserves the explicit right to pass any currency fluctuation cost increases exceeding two percent (2%) directly through to the consumer invoice. The Client agrees to settle any exchange-rate currency adjustment balance prior to final document release.

To maintain luxury transit standards and prevent logistical delays across European ground networks:

• Chauffeur Vehicle Capacity: Executive chauffeur vehicles (e.g., Mercedes-Benz E-Class, S-Class, or V-Class) maintain strict, legally enforced passenger and luggage weight and volume limits.
• Luggage Restrictions: Standard FIT chauffeured packages allow a maximum of one (1) standard full-sized checked bag and one (1) personal carry-on item per traveling guest, unless a dedicated luggage transit van has been specifically contracted in writing.
• Client Financial Responsibility for Excess Luggage: In the event that the Client’s traveling party arrives with baggage exceeding the physical luggage compartment capacity of the contracted vehicle, the Client assumes full financial liability for securing, booking, and funding an emergency secondary luggage courier or supplemental transport vehicle on the ground.

To execute luxury itineraries, cruises, and custom land packages seamlessly, the Agency must securely collect high-risk personal data from the Client, including but not limited to: full names, physical birthdates, scanned passport pages, medical histories, mobility limitations, and severe dietary restrictions.

• Consent to International Transfer: While Atmosphère Travel Co. is based within the United States, your core vendors and DMCs operate within the European Union and the United Kingdom, and are bound by the strict General Data Protection Regulation (GDPR) and UK data privacy networks. By submitting an intake form or executing an agreement, the Client grants explicit, unrevoked consent to Atmosphère Travel Co. to transmit this sensitive personal identification and passport data across international borders to third-party Suppliers to secure private rail ticketing, hotel check-ins, vessel manifests, and high-security historical venue entry clearances.
• Data Breach Indemnification: While the Agency maintains high-end digital security protocols to protect your file transfers, Atmosphère Travel Co. shall not be held legally liable or financially responsible for data breaches, information leaks, or network compromises occurring downstream on an international Supplier’s private digital infrastructure.