Memorable Vacations / Weddings by Memorable Vacations Terms and Conditions

Agency Terms & Conditions

Change fee of $75 plus tax per person on any name or room changes. Change fee must be paid prior to the changes being done. 

Cancellation fee of $125 plus tax per person on any cancellations. This is in addition to the cancellation fee from the supplier. 

Non-payment by the final payment deadline will be treated as a cancellation, and the cancellation fee will automatically be charged. 

Declined Credit Cards - Every time your credit card declines, a fee of $35 plus tax will be added to your account. We allow a one-time grace on this as we understand things happen. 

FULL LEGAL NAMES ON TRAVEL DOCUMENTS MUST BE IDENTICAL TO WHAT IS LISTED ON YOUR VALID PASSPORT

Important Notice Regarding Chargebacks:

Any chargebacks initiated through your credit card provider will result in an additional administrative fee of $75 plus applicable taxes, which will be added to your account. We kindly ask that any disputes or concerns be brought to our attention directly so we can assist you promptly.

ABUSE POLICY

Be aware our agency has a NO Tolerance Right of Refusal policy in place should abuse of any kind by any individual and their guest members occur towards an agent and their associates. It will be at the loss and penalty of funds should the right of refusal be enacted.

Profanity towards any agent or associate will not be tolerated at any time. Abuse includes profanity, bullying, intimidation, and threatening. 

PASSPORT & VISA'S

Your passport must be valid for 180 days beyond your date of return.

To be considered a valid passport, it must be in good condition, with no folds, bends, tears, watermarks, pen/pencil marks, or damage whatsoever. It also must have at least one blank page.

If you are travelling on a passport other than a Canadian Passport, it is your responsibility to ensure you have all the required documents to enter the country you are travelling to and to return to Canada. If you have a permanent residency card, you must carry it, and it must be valid, or the airline will deny you travel. 

If you are travelling to Cuba and have a passport other than a Canadian Passport, please note that you will no longer be approved for the electronic visa to enter the United States. You will be required to go to the US Embassy to apply for a visa and you could be denied as you had entered Cuba. Again this is for people travelling on a passport other than a Canadian Passport. 

TERMS AND CONDITIONS AS PER TOUR OPERATOR’S BROCHURE/WEBSITE. BY BOOKING YOU ARE AGREEING TO THE TOUR OPERATOR’S TERMS AND CONDITIONS. IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS AND CONDITIONS PLEASE ASK.YOUR TRAVEL AGENT

BAGGAGE RESTRICTIONS AND FEES MAY APPLY - PLEASE REFER TO THE AIRLINE WEBSITE

ALL FLIGHT TIMES, TYPE OF AIRCRAFT AS WELL AS THE ITINERARIES ARE SUBJECT TO CHANGE WITH OR WITHOUT PRIOR NOTICE. TOUR OPERATORS/AIRLINES RESERVE THE RIGHT TO SUBSTITUTE ALTERNATIVE AFFILIATE AIRLINES OR AIRCRAFT TYPES AND TO ADD EN ROUTE STOPS OR TO MAKE ANY OTHER OPTIONAL CHANGES BEYOND THEIR CONTROL, WITH OR WITHOUT PRIOR NOTICE. NO COMPENSATION IS PAYABLE. REGRETTABLY, NO CARRIER CAN GUARANTEE SCHEDULES AND TIMETABLES.

FULL LEGAL NAMES ON TRAVEL DOCUMENTS MUST BE IDENTICAL TO WHAT IS LISTED ON YOUR VALID PASSPORT

ENTRY TO ANOTHER COUNTRY MAY BE REFUSED EVEN IF THE REQUIRED INFORMATION AND TRAVEL DOCUMENTS ARE COMPLETE IMMIGRATION LAW STATES THAT MINORS WHO ARE NOT TRAVELLING WITH BOTH PARENTS MUST CARRY A NOTARIZED LETTER OF PERMISSION OR RISK BEING DENIED ENTRY INTO DESTINATION LIVING STANDARDS AND PRACTICES AT THE DESTINATION AND STANDARDS AND CONDITIONS WITH RESPECT TO THE PROVISION OF UTILITIES, SERVICES AND ACCOMMODATION MAY DIFFER FROM THOSE FOUND IN CANADA.

SOME CHARGES MAY BE PROCESSED IN A FOREIGN CURRENCY BY A SUPPLIER (AIRLINE/HOTEL/RENTAL CAR COMPANY) DEPENDING ON THE NATURE OF THE BOOKING. PLEASE BE ADVISED THAT THE AMOUNT REFLECTED ON YOUR CREDIT CARD STATEMENT MAY VARY FROM YOUR INVOICE DUE TO FOREIGN CURRENCY CONVERSION OF YOUR BANKING INSTITUTION.

PLEASE ENSURE THAT YOU HAVE ALL YOUR TRAVEL DOCUMENTS PRIOR TO DEPARTING FOR THE AIRPORT.

DUE TO PRIVACY LAWS, WE ARE UNABLE TO REVEAL ANY PASSENGER INFORMATION WITHOUT CONSENT

WE RECOMMEND LEAVING INFORMATION REGARDING YOUR TRAVEL PLANS WITH YOUR FAMILY OR FRIENDS

PRICE INCREASES ARE PERMITTED, NO PRICE INCREASES ARE PERMITTED ONCE PAID IN FULL.

IF THE PRICE INCREASE IS MORE THAN 7% (EXCLUDING GOVERNMENT TAXES SUCH AS PST, HST OR GST) THE CUSTOMER HAS THE RIGHT TO CANCEL THE CONTRACT AND OBTAIN A FULL REFUND ALL PASSENGERS NEED TO ENSURE THAT CORRECT DOCUMENTATION REQUIREMENTS ARE MET FOR ENTRY TO THE APPLICABLE DESTINATIONS AS WELL AS FOR THEIR RETURN TO CANADA. PASSPORTS MUST BE VALID AT LEAST 6 MONTHS BEYOND YOUR RETURN DATE. IF YOU ARE TRAVELLING ON A PASSPORT OTHER THAN YOUR CANADIAN PASSPORT, PLEASE ADVISE YOUR TRAVEL AGENT IMMEDIATELY.

ENTRY TO ANOTHER COUNTRY MAY BE REFUSED EVEN IF THE REQUIRED INFORMATION AND TRAVEL DOCUMENTS ARE COMPLETE