Turquoise Travel Advisors Terms and Conditions

By proceeding with travel planning and booking services through Turquoise Travel Advisors, you acknowledge and agree to the following terms:

• Agency Role: Turquoise Travel Advisors and Alane Abbett act solely as a travel advisor and agent for travel suppliers, including airlines, hotels, cruise lines, tour operators, and transportation providers.
• Third-Party Responsibility: All travel services are provided by independent third-party suppliers. Turquoise Travel Advisors is not responsible for the acts, errors, omissions, delays, cancellations, or failures of any supplier.
• Supplier Control: Suppliers maintain control over pricing, availability, policies, and service delivery.

• Quotes Are Not Reservations: All quotes are preliminary and do not guarantee availability or pricing. Pricing and availability are subject to change until confirmed with payment.
• No Space Held: Space is not held unless specifically stated.
• Pricing Variables: Pricing may be quoted per person or as a total and is based on travel dates, availability, and group size. Changes to any of these may result in repricing.
• Group Size Changes: Adjustments to the number of travelers may result in increased costs for remaining guests.

• Authorization: By providing payment details, you authorize Turquoise Travel Advisors to process payments for all travel-related services, including deposits, scheduled payments, final payments, and applicable professional service fees.
• Payment Processing: Credit card transactions may be processed by domestic or international suppliers. You are responsible for ensuring your payment method is authorized for such transactions.
• Final Payment Timing: Final payment may be required 7–14 days prior to the supplier’s deadline to allow for processing.
• Failure to Pay: Failure to submit payment by the required deadline may result in cancellation or loss of reservation, subject to supplier penalties.

• Service Fees: Professional service fees, including planning fees and flight booking fees (when applicable), may apply and are non-refundable unless otherwise stated.
• Air-Only Bookings: Air-only bookings are subject to a non-refundable flight booking fee covering research, booking, ticketing, monitoring, and support services.

• Acceptance of Supplier Terms: By booking, you agree to all terms and conditions of each travel supplier involved in your trip.
• Policy Variations: Each supplier may have different policies regarding cancellations, changes, refunds, and credits.
• Full Terms Responsibility: Summaries provided by Turquoise Travel Advisors are for convenience only. You are responsible for reviewing full supplier terms.

• Supplier-Controlled Policies: All cancellation, change, and refund policies are set by the travel supplier.
• Non-Refundable Components: Some bookings may be partially or fully non-refundable.
• Multiple Suppliers: Trips involving multiple suppliers may have different policies for each component.
• Agency Fees: Additional fees may apply for changes, cancellations, or administrative services.

• Acknowledgment of Coverage: By purchasing travel protection or travel insurance, you acknowledge that you have received or had access to the applicable plan or policy documents and are responsible for reviewing the terms, including coverage, limitations, exclusions, eligibility requirements, and claim procedures.
• Refund vs. Credit: You understand that benefits may be provided as a refund, travel credit, or other form of compensation depending on the travel protection plan or insurance policy selected and its terms and conditions.
• CFAR Coverage: "Cancel for Any Reason" (CFAR) coverage, if available and selected, typically reimburses only a portion of eligible trip costs and is subject to specific eligibility requirements.
• No Insurance Advice: Turquoise Travel Advisors is not a licensed insurance agent or insurance producer and does not provide insurance advice, interpret policy provisions, determine claim eligibility, or guarantee coverage or claim outcomes. Any questions regarding coverage, benefits, exclusions, claims, or policy interpretation must be directed to the travel protection provider, insurance company, or policy administrator.
• Declining Coverage: If you decline travel protection or travel insurance, you accept full financial responsibility for any losses, expenses, or costs that may arise before, during, or after your trip.

• Points Not Guaranteed: While loyalty numbers may be added to reservations when possible, in many cases, points, credits, elite status benefits, or rewards will not be awarded for bookings made through third-party suppliers, packages, or promotional rates.
• Points Bookings: Bookings using loyalty points or rewards must be completed directly by the traveler. Turquoise Travel Advisors cannot book or manage reservations using points.
• Planning Consideration: If loyalty benefits are important, you agree to communicate this at the beginning of the planning process.

• Entry Requirements: You are responsible for meeting all passport, visa, vaccination, and entry requirements for your destination(s) and any transit points.
• Passport Validity: Passports should be valid for at least six months beyond your travel dates unless otherwise specified.
• Traveler Information Accuracy: You are responsible for providing accurate traveler information, including names exactly as they appear on passports and correct dates of birth. Errors may result in additional costs, denied boarding, or cancellation.
• Ongoing Changes: Travel requirements may change at any time, and it is your responsibility to stay informed.

• Airline Changes: Airlines and transportation providers may change schedules, routes, or equipment at any time. Turquoise Travel Advisors is not responsible for these changes but will assist in communicating available options.
• Additional Costs: Changes initiated by suppliers may result in additional costs or adjustments beyond the control of Turquoise Travel Advisors.

• Official Documents: Supplier-issued documents (tickets, confirmations, and official itineraries) are the final and governing source of travel details.
• Advisor Itineraries: Advisor-prepared itineraries are provided as a convenience summary and may not include all supplier terms or updates.
• Client Responsibility: You are responsible for reviewing all documents and communications and notifying Turquoise Travel Advisors of any discrepancies in a timely manner.

• Traveler Responsibility: You are responsible for complying with all health and safety requirements for your destination(s).
• Assumption of Risk: Travel involves inherent risks. By proceeding, you voluntarily assume all risks associated with travel.

• Uncontrollable Events: Travel may be impacted by events beyond anyone’s control, including but not limited to weather, natural disasters, strikes, government actions, pandemics, transportation disruptions, or other unforeseen circumstances.
• No Liability: Turquoise Travel Advisors is not responsible for losses, costs, or changes resulting from such events.

• Contact First: You agree to contact Turquoise Travel Advisors directly to resolve any concerns before initiating a chargeback or dispute.
• Agreement Enforcement: Initiating a chargeback does not override agreed-upon supplier, agency, or payment terms and conditions.
• Authorized Charges: By submitting payment, you acknowledge that you have reviewed and accepted all applicable cancellation policies, non-refundable terms, and professional service fees associated with your booking.
• Liability: Unauthorized or unjustified chargebacks may result in additional fees, collection actions, or legal remedies.

• Accuracy: While every effort is made to ensure accuracy, Turquoise Travel Advisors is not responsible for errors, omissions, or discrepancies.
• Corrections: We reserve the right to correct errors and notify you of any changes.

• Discretion: Turquoise Travel Advisors reserves the right to decline or discontinue services at its discretion, including in cases of non-payment, abusive behavior, or failure to comply with agreed terms.

• Agency Role: Turquoise Travel Advisors acts solely as an agent for travel suppliers.
• No Liability for Supplier Issues: We are not responsible for supplier-related issues, including delays, cancellations, or service failures.
• External Events: We are not liable for disruptions caused by events beyond our control.
• Financial & Personal Loss: You agree that Turquoise Travel Advisors is not liable for losses, injuries, damages, or additional expenses incurred during travel.

• Agreement: By proceeding with travel planning, booking, or payment, you confirm that you have read, understood, and agree to these Terms & Conditions

Electronic signatures, electronic acceptance, and payment authorization shall constitute acceptance of these Terms & Conditions and shall have the same legal effect as a handwritten signature.