The Explorers Group Terms and Conditions

Updated on: Mar 6, 2025

Terms & Conditions

THE EXPLORERS GROUP, LLC (hereinafter “THE EXPLORERS GROUP,” “we,” “us,”

“our”) is a limited liability company organized and existing under the laws of the State of

Illinois, operating as a boutique, full-service travel agency specializing in all-inclusive vacations,

including, but not limited to vacations to Disney and Universal Studios. We will design a unique

itinerary to give you the experience of your dreams. Our expertise and attention to detail will

make planning your next trip a breeze. We are excited to serve our clients (hereinafter “traveler,”

“you”) and make your next trip as memorable and stress free as possible!

1. CONTRACT. We draw your attention to the terms and conditions of travel herein

(“Terms and Conditions”), such Terms and Conditions including all brochures, documents,

correspondence, and the terms and conditions of our Suppliers (as herein defined) form the basis

of the contract with you. Before making a booking with us you must ensure that you have read

and understood these Terms and Conditions (and ask any questions you may have). Please be

aware that these Terms and Conditions contain waivers of liability as well as waiver of

class action and venue selection and notice clauses. By asking us to confirm your booking you

are accepting all the Terms and Conditions laid out below and acknowledging that you have read

the Terms and Conditions of this contract (“Contract”) and agree with it.

If you are making a booking as a group, the leader of the group is responsible for sharing these

Terms and Conditions with all members of the group and is financially responsible for the

booking. We will not be liable for a group leader’s failure to share these Terms and Conditions

with all travelers in their group.

You represent and warrant that (a) you are of sufficient age to use our services and website and

can create binding legal obligations in connection with your use, (b) you are legally authorized to

act on behalf of those you represent and accept these terms and conditions on their behalf, and

(c) the information supplied by you, or members of your group is true and correct.

2. VIOLATIONS BY YOU. You agree that any violation of any such terms and conditions

may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any

monies paid for your reservation or purchase, and (c) your being denied access to the applicable

travel related product or service.

3. CHANGES TO THESE TERMS AND CONDITIONS. THE EXPLORERS GROUP

reserves the right, in our sole discretion, to change these Terms and Conditions at any time.

Upon making changes, we will notify you via the email address you provide to us at booking.

The current terms will apply to your booking. You must therefore be familiar with the terms in

effect at the time you book. Your continued use of our services, including continuing to use or

maintain any bookings after notice of any changes to the terms and conditions constitutes your

consent to the changes.

4. COVID 19 RELEASE OF LIABILITY. By booking a trip at this time, you

acknowledge the highly contagious nature of COVID-19 or any other diseases, viruses, etc. and

voluntarily assume the risk for yourself and any minors traveling with you, that you or they may

be exposed to or infected by COVID-19 (or other diseases, viruses, etc.) by traveling and that

such exposure or infection may result in personal injury, illness, permanent disability, and death

even if such injuries or losses occur in a manner that is not foreseeable at the time you book your

trip. You acknowledge that exposure to such viruses or disease is an inherent risk of traveling,

which cannot be controlled or eliminated by THE EXPLORERS GROUP.

You acknowledge that due to the uncertainty of travel at this time, your trip may be postponed or

cancelled, or changes may be made to itineraries due to closures of certain sites or activities, for

which there may be no refund. You may also be required to quarantine upon arrival in some

locations. Some locations may require you to have a vaccination or proof of negative testing.

Stopover countries requirements will also apply. On your return home, additional testing,

requirements, or documentation may be required. You are responsible for understanding these

requirements and must not rely on THE EXPLORERS GROUP to provide these details. You

understand that you may become sick before, during, or after the trip and may not be able to

travel and such cancellation or interruption will be subject to our cancellation terms below, for

which we will not be liable.

You agree that due to uncertainty caused by COVID 19 (or other diseases, viruses, etc.), THE

EXPLORERS GROUP has strongly encouraged the purchase of travel protection coverage

including cancel for any reason coverage if and when available, and that should you fail to

purchase travel protection coverage, THE EXPLORERS GROUP shall not be liable for any

losses howsoever arising.

You, for yourself, and any minors traveling with you, and on behalf of your and their heirs,

assigns, personal representatives and next of kin (collectively, the “Releasors”), HEREBY

RELEASE, AND HOLD HARMLESS THE EXPLORERS GROUP, its owners, members,

agents, and/or employees, and Suppliers (collectively, the “Releasees”), of from and against any

and all claims, damages, demands, losses, and liability arising out of or related in any way, in

whole or in part to any POSTPONEMENT, CANCELLATION, CHANGES, INJURY,

DISABILITY, DEATH OR ANY OTHER LOSS you may suffer due to exposure, infection,

spread, closure, and travel restrictions related to COVID- 19 or any other infectious diseases,

viruses, etc., WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR

OTHERWISE, to the fullest extent permitted by law. The terms of this HOLD HARMLESS

AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation

of this Contract, whether by operation of law or otherwise.

5. SCOPE/AGENCY. THE EXPLORERS GROUP does not provide, own, or control the

travel services and products that are or may be provided as part of your trip, such as flights,

accommodations, cruise, rental cars, packages, or travel insurance (the “Travel Products”). The

Travel Products are owned, controlled, or made available by vetted third parties (the “Suppliers”)

such as airlines, hotels, cruise lines, and tour operators. The Suppliers are responsible for the

Travel Products. The Supplier’s terms and privacy policies apply to your booking so you must

agree to and understand those terms. Your interaction with any Supplier is at your own risk; THE

EXPLORERS GROUP does not bear any responsibility should anything go wrong with your

booking or during your travel. Hence, as the traveler, you agree that THE EXPLORERS GROUP

acts only as agent for the traveler in acquiring transportation, hotel accommodations, cruises,

sightseeing and other privileges, or services for the travelers’ benefit, and on the express

condition that THE EXPLORERS GROUP shall not be responsible for any loss, accident, injury,

delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of

any act, negligence or default of any company or person engaged in or responsible for carrying

out any of the arrangements, or otherwise in connection therewith.

6. BOOKING/PAYMENT. If you are wondering how to get started, simply make an

inquiry. Together we will discuss you and your travel wants and needs. If you decide that THE

EXPLORERS GROUP is the right fit for planning your next dream vacation, you will pay the

trip deposit, our non-refundable planning fee, if any, and enter into a client agreement with us.

As you probably know from planning trips in the past, travel planning takes time and effort.

Along with saving you that time, we also bring our expertise to the table. Our planning fee, if

any, for your trip is based on those factors and is non-refundable even if you cancel your trip or

decide not to book.

After we receive the deposit and planning fee, if any, we will go to work for you planning a trip

tailored specifically to you. We will then present you with a custom itinerary. You will have

thirty days to make up to two revisions without charge, provided, however, that changes to the

dates or destination will incur a non-refundable $25 fee. An additional non-refundable fee of

$100 per change will be assessed for changes made within 31 days prior to departure. If such

changes necessitate cancellation of confirmed air or ground arrangements, unrecoverable costs

will be added to the change fee.

Upon booking, we will provide you with instructions for payments and all due dates. You must

make all payments in full and on time. If you are booking within 60 days of the departure date,

full payment will be due at the time of booking confirmation. If full payment is not received by

the due date on your invoice, we reserve the right to cancel your travel and apply the cancellation

charges set out in the cancellation section below. Failure to make a payment may result in the

cancellation of your travel. In such a case this would be considered a cancellation by you and

the cancellation terms and fees as described below would be in effect. Traveler understands that

discounted fares typically involve restrictions and that changing any aspect of the travel

arrangements may result in the payment of additional money.

After booking you will receive your final itinerary with an invoice with payment information and

other important travel information. Any changes made after receipt of the final itinerary will

incur the change fees set forth above in addition to any charges and fees of the supplier. Your

invoice is subject to change until you receive confirmation that your travel is booked. Deposits

are typically NON-REFUNDABLE, unless stated otherwise in the terms and conditions of the

Supplier.

Please review all documents, including the cancellation policies and terms and conditions of

the Suppliers, carefully and promptly as we will not be responsible for any errors. It is your

responsibility to review all travel documentation and alert us as soon as possible of any

corrections.

7. AIR RESERVATIONS. Your contract for airfare is with the carrier and subject to its

terms and we will not be liable for any change fees or cancellation fees or other additional costs

you incur with the air carrier.

8. TRAVELER INFORMATION. Names provided to secure reservations must match

travelers’ respective passports. Middle names are not required to appear on airline tickets. Date

of birth and complete passport details are required. Any minor name corrections advised after

airline tickets have been issued will incur fees. Not all name corrections will be permitted by

airlines and may require the purchase of a new ticket. Travelers voluntarily assume full and sole

responsibility for any and all risks and/or costs involved with failure to report any errors and/or

omissions to documentation.

9. CREDIT CARD BOOKINGS. While we do accept major credit cards including Visa,

Mastercard, American Express and Discover, travelers must provide to us an authorization for

every transaction for your trip.

Your authorization is an agreement for us and/or the supplier to charge your card and an

acknowledgement and agreement to these terms and conditions including the cancellation terms.

As such you agree not to make any improper chargebacks.

In certain cases, you can dispute charges with credit card companies ("chargebacks"). Before

initiating a chargeback, we ask you first to call us to discuss any questions or concerns about our

charges. We will work with you in attempting to resolve your concerns. By using our service to

make a reservation, you accept and agree to our cancellation policy. THE EXPLORERS GROUP

retains the right to dispute any chargeback that is improper and recover any costs, including

attorney’s fees related to improper chargebacks. Additionally, in the event of an improper

chargeback, we retain the right to cancel any travel reservation related to that improper

chargeback. The following chargeback scenarios are improper, and we retain the right to

investigate and rebut any such chargeback claims

 Chargebacks resulting from non-cancellable reservations, whether or not the reservation

is used.

 Chargebacks resulting from charges authorized by family, friends, associates or other

third parties with direct access to your credit card. This does not include credit card fraud.

 Chargebacks arising from inconsistency or inaccuracy with regard to the supplier’s

product description.

 Chargebacks resulting from force majeure or other circumstances that are beyond the

control of THE EXPLORERS GROUP or the Supplier.

 Chargebacks resulting because you do not agree with the cancellation policy.

10. PRICE AND RATE CHANGES. The price listed in your proposal will be based on

known costs at the date of issue of the proposal. All prices we advertise are accurate at the date

issued, but we reserve the right to change any of those prices from time to time as the suppliers

adjust the prices. Prices that include costs for fuel and local taxes that are estimated at the date

of issue and are subject to change. At the time of booking confirmation, we will provide you

with an invoice reflecting the current price and particular inclusions.

Upon payment of your deposit and confirmation of your booking, your price will be locked in

with the exception of any increases or decreases resulting from fuel, airport charges, scheduled

air fares and other transport charges which form part of your contract with the transport provider,

dues or taxes payable locally, currency fluctuations and government action, any other airline

surcharges, taxes, port fees, or fees payable for services.. We reserve the right to add a

supplement to your travel prices should these additional fees apply to our booking, until we

receive your final payment. If your booking is impacted by the adjusted fees, we reserve the

right to increase or decrease the price of your travel and will forward a new Invoice reflecting

any changes made. After final payment, your price is locked in.

We reserve the right to make changes to and correct errors in advertised prices at any time before

your travel is confirmed. We will advise you of any errors of which we are aware and of the

then applicable price at the time of booking.

11. CANCELLATION. Cancellation of travel must be made in writing and is effective from

the date we receive the written notification. Our planning fee, if any, is always non-refundable.

All Suppliers have their own cancellation policies, which apply to your booking. Upon receipt of

your cancellation request we will contact the Suppliers for any applicable refunds subject to the

supplier’s terms and conditions. If you are entitled to a refund, please note that the supplier is

responsible for this refund, not THE EXPLORERS GROUP. Suppliers may choose to provide a

travel voucher or credit in lieu of refund. We are not responsible under any circumstances for a

supplier’s failure to pay a refund, or for supplier bankruptcy or insolvency.

If the reason for cancellation is covered under the terms of your travel protection plan you

may be able to reclaim these charges, for this reason we strongly encourage the purchase of

a travel protection plan including additional cancel for any reason coverage.

Airline tickets are governed by the air carriers’ terms, and we are not responsible for any air

carrier’s decision regarding refund.

Cancellation policies for cruises vary by cruise line. You will be advised of their cancellation

policy at the time of booking.

12. CHANGES AND CANCELLATION BY THE SUPPLIER. We will inform you as

soon as reasonably possible if a supplier needs to make a significant change to your confirmed

booking or to cancel. We will also liaise between you and the supplier in relation to any

alternative arrangements offered by the supplier, but we will have no further liability to you.

If between planning time and/or during actual travel, circumstances require changes, THE

EXPLORERS GROUP and its Suppliers, reserve the right to cancel or vary any itinerary and

substitute components of any trip, including but not limited to hotels and accommodations of

comparable quality, if air schedule or surface transportation charges, security matters, and/or

other events make such alterations necessary. Suppliers may substitute transportation equipment

depending on any variety of factors, including the volume of passengers on a trip. During local

or national holidays or special events, peak seasons, on certain days of the week, and during

religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours,

hotels, and shopping may be limited or not available. Alternatives will be offered whenever

possible. THE EXPLORERS GROUP cannot be held responsible for any closures, necessary

itinerary changes, or curtails for any reason. These changes will not be considered material

changes and will not be considered cause for cancellation by the traveler. Normal cancellation

penalties still apply to the trip that has been changed.

13. NO REFUND FOR UNUSED ARRANGEMENTS. As THE EXPLORERS GROUP’

prices are based on contract rates, there will not be any refund for any unused portion of a travel

booking. If you cancel while your trip is in progress, there is no refund for the unused portion.

14. FORCE MAJEURE. THE EXPLORERS GROUP assumes no liability for, any loss,

damage, delay, or cancellation resulting in whole or in part from an Act of God or any other

force majeure condition, including, without limitation: fire, volcanic eruption, hurricane,

environmental pollution or contamination, inclement weather, earthquake, low or high water

levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil

commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or

labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war,

insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or

warnings or alerts of any kind of nature, government seizures, refusal or cancellation or

suspension or delay of any government authority or any license, permit or authorization,

damages to its facilities or the travel supplier and its facilities, or any other unforeseen

circumstances or any other factors unforeseen by THE EXPLORERS GROUP that impacts

negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the

circumstances amounting to force majeure, we will not be required to refund any money to you,

although if (and only if) we can recover any monies from our Suppliers, we will refund these to

you without any charge by THE EXPLORERS GROUP. Our planning fee, if any, is always non-

refundable.

15. TRAVEL PROTECTION. It is the traveler’s responsibility to protect their purchases.

For this reason, Travel Protection Coverage including additional cancel for any reason coverage

is strongly recommended. Such plans should cover Trip Cancellation or Interruption, Medical

Expense, Emergency Evacuation/Repatriation, and Baggage insurance. Travel protection plans

can help protect you in the event of loss of non-refundable trip deposits and payments that result

from cancellation or trip interruption (due to a covered reason such as injury or illness before or

during the trip). It also helps with reimbursement for medical emergency costs (including very

costly medical evacuation costs), missed connections and baggage loss. Travel Protection Plans

including cancel for any reason coverage should be purchased in close conjunction with your

travel purchase. THE EXPLORERS GROUP is not qualified to answer technical questions about

the benefits, exclusions, and conditions of travel insurance plans. THE EXPLORERS GROUP

cannot evaluate the adequacy of the prospective insured's existing insurance coverage. If you

have any questions about your travel protection, call your insurer or insurance agent or broker.

Certain countries have a requirement for foreign visitors to have valid medical insurance on

entry. THE EXPLORERS GROUP cannot be held responsible for denied entry if a traveler is

unable to provide such details to authorities of insurance or denial of entry for any reason.

Declining to purchase an adequate travel protection plan could result in the loss of your travel

cost and/or require more money to correct the situation. You also acknowledge that without this

coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to

travel without adequate coverage, we will not be liable for any of your losses howsoever

arising, for which trip protection plan coverage would otherwise have been available.

16. DESTINATIONS AND DOCUMENTATION. Travel to certain destinations may

involve greater risk than others. THE EXPLORERS GROUP urges travelers to remain informed

daily as to current news, as well as to review travel prohibitions, warnings, announcements, and

advisories issued by the United States Government prior to booking travel to international

destinations. Information on conditions in various countries and the level of risk associated with

travel to destinations can be found at http://www.state.gov, and http://www.cdc.gov. In addition,

you should consult with government websites to ensure that you are following all requirements

for admittance into that country, including COVID- 19 requirements, as well as understanding

local laws that govern travel within a country, such as medical tests and tracking. Should you

choose to travel to a country that has been issued a travel warning or advisory, THE

EXPLORERS GROUP will not be liable for damages or losses that result from travel to

such destinations.

It is the responsibility of each traveler to obtain and carry a valid passport, visa(s), inoculations,

and all other documents required by applicable government regulations. For up-to-date

requirements US citizens should visit www.travel.state.gov. When travelling domestically within

the USA or internationally, the U.S. Transportation Security Administration (TSA) and U.S.

Department of Homeland Security (DHS) advise that everyone carry at least two forms of

acceptable identification in order to board a flight, found here: http://www.tsa.gov/traveler-

information/acceptable-ids. Air travelers with identification (ID) that does not meet the REAL

ID ACT requirements will have to use alternate ID forms (passport, military ID, or permanent

resident card) to pass TSA security checkpoints—even for domestic travel. Please visit

www.travel.state.gov or https://www.dhs.gov/real-id for the most updated requirements for travel

documentation. Visas are required when they apply. Travelers voluntarily assume full and sole

responsibility for any and all risks and/or costs involved with failure to report any errors and/or

omissions to documentation. THE EXPLORERS GROUP strongly recommends that you

consider that certain countries will not admit a passenger if their passport expires within six (6)

months of the date of entry. Non-USA citizens may require additional documentation. Children

and infants also require all such travel documents. Minors traveling with one parent, and/or

without both parents, may be stopped and not admitted, unless authenticated and verified consent

forms are provided to the authorities.

Certain countries restrict travelers with criminal convictions, even if expunged. Please inform us

prior to booking with us if this applies to you and seek separate legal counsel to confirm your

ability to travel to your desired destination. If you are denied access to a country or a supplier

due to a conviction, THE EXPLORERS GROUP shall not be liable for any losses, expenses, or

refunds to you or anyone in your group.

Recommended inoculations and vaccinations for travel may change and you should consult your

practitioner for current recommendations before you depart. It is your responsibility to ensure

that you meet all health entry requirements, obtain the recommended inoculations and

vaccinations, take all recommended medication, and follow all medical advice in relation to your

trip. Inoculation requirements can be found on the Center for Disease Control website at

https://www.cdc.gov/.

You acknowledge any failure to strictly comply with these requirements may result in denied

boarding or an undue delay at an airport security checkpoint causing traveler to miss flight(s),

and subsequent scheduled travel bookings trips. THE EXPLORERS GROUP bears no

responsibility for advising and/or obtaining required travel documentation for you, or for any

delays, damages, and/or losses including missed portions of your vacation related to improper

documentation or government decisions about entry.

17. INSECTICIDE NOTICE. Travelers are encouraged to check the list of countries that

require airlines to treat the passenger cabin with insecticides prior to the flight or while on the

aircraft on the U.S. Department of Transportation’s Web site, as this list is updated from time to

time: https://www.transportation.gov/airconsumer/spray

18. NON-RESPONSIBILITY. THE EXPLORERS GROUP, its employees, shareholders,

agents, and representatives use third party Suppliers to arrange tours, transportation, sightseeing,

lodging, and all other services related to this trip. THE EXPLORERS GROUP is an independent

contractor and is not an employee, agent, or representative of any of these Suppliers. THE

EXPLORERS GROUP does not own, manage, operate, supervise, or control any transportation,

vehicle, airplane, hotel or restaurants, or any other entity that supplies services related to your

trip. All Suppliers are independent contractors and are not agents or employees or representatives

of THE EXPLORERS GROUP. All tickets, receipts, coupons, and vouchers are issued subject to

the terms and conditions specified by each supplier, and by accepting the coupons, vouchers, and

tickets, or utilizing the services, all travelers agree that neither THE EXPLORERS GROUP, nor

its employees, agents, or representatives are or may be liable for any loss, injury, or damage to

any trip traveler or their belongings, or otherwise, in connection with any service supplied or not

supplied resulting directly or indirectly from any occurrence beyond the control of THE

EXPLORERS GROUP. THE EXPLORERS GROUP assumes no responsibility or liability for

any delay, change in schedule, loss, injury or damage or loss of any traveler that may result from

any act or omission on the part of others; THE EXPLORERS GROUP assumes no responsibility

or liability for personal property; and THE EXPLORERS GROUP shall be relieved of any

obligations under these terms and conditions in the event of any strike, labor dispute, act of God,

or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage,

epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration

regulation, delay, or cancellation. THE EXPLORERS GROUP accepts no responsibility for lost

or stolen items. THE EXPLORERS GROUP reserves the right to refuse any traveler or potential

traveler at its sole discretion.

19. ASSUMPTION OF RISK/WAIVER. Traveler is aware that travel to such area as

traveler is undertaking on the trip may involve inherent risks, some in remote areas of the world.

Inherent risks include, but are not limited to, risk of injury or death from: motor vehicles

collisions, animals, roadway hazards, slips, and falls, criminal or terrorist acts, government

actions, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to the

elements, including heat, cold, sun, water, and wind; your own negligence and/or the negligence

of others, including tour guides, other travelers, THE EXPLORERS GROUP and its employees,

agents and/or representatives; attack by or encounter with insects, reptiles, and/or animals;

accidents or illness occurring in remote places where there are no available medical services;

fatigue, chill, overheating, and/or dizziness,; known or unknown medical conditions, physical

excursion for which you are not prepared or other such accidents; the negligence or lack of

adequate training of any third-party providers who seek to assist with medical or other help

either before or after injuries have occurred; accident or illness without access to means of rapid

evacuation or availability of medical supplies or services; and the adequacy of medical attention

once provided.

Traveler understands the description of these risks is not complete and that unknown or

unanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment

and excitement of this trip, traveler is willing to accept the risks and uncertainty involved as

being an integral part of travel, including the risk of infection, illness, and death. Traveler hereby

accepts and assumes full responsibility for any and all risks of illness, injury or death and of the

negligence of THE EXPLORERS GROUP and agrees to and shall hold harmless and fully

release THE EXPLORERS GROUP, and its employees, shareholders, agents, and

representatives (“Representatives”) from any and all claims associated with the trip, including

any claims of third party negligence and/or the negligence of THE EXPLORERS GROUP and/or

its Representatives, and traveler hereby covenants not to sue THE EXPLORERS GROUP and/or

its Representatives for any such claims or join any lawsuit or action that is suing THE

EXPLORERS GROUP. This agreement also binds your heirs, legal representatives, and assigns.

The terms of this HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall

survive any termination or cancellation of this Contract, whether by operation of law or

otherwise.

20. INDEMNIFICATION. Each traveler is expected to act responsibly and adhere to all

behavior guidelines established by THE EXPLORERS GROUP, its Representatives and our

local Suppliers. Our Representatives and local Suppliers reserve the right to remove you from

any trip if you endanger yourself or others or disrupt others. In any such case, there will be no

refund.

Traveler agrees to and shall indemnify and hold harmless THE EXPLORERS GROUP and its

Representatives from any expenses, losses, liabilities, damages, judgments, settlements and costs

(collectively, “damages”) involved with or incurred by THE EXPLORERS GROUP or its

Representatives (including, without limitation, reasonable attorneys’ fees and the advancement

of same) with respect to any claims, law suits, arbitrations, or other causes of action, which

result, directly or indirectly, from: (i) traveler’s breach or violation, or threatened breach or

violation, of this Contract and (ii) any damage caused by traveler while participating in the trip.

21. BAGGAGE FEES. Due to continual changes in airline baggage policies, it is suggested

that you inquire with your airline's website for up-to-date fees and information. THE

EXPLORERS GROUP is NOT responsible for additional fees incurred for baggage or seating.

22. RE-CONFIRM YOUR FLIGHT. THE EXPLORERS GROUP advises you personally

to re-confirm your flight schedule within 24 hours prior to departure directly with the airline in

case of any last-minute changes or delays. Most airlines allow you to check in online 24 hours

prior to departure.

23. PRE-EXISTING MEDICAL CONDITIONS/PERSONS WITH DISABILITIES. It

is essential that you advise us before booking if you do have any disability or pre-existing

medical condition which may affect your trip, or if you have any special requirements as a result

of any disability or medical condition (including any which affect the booking process) so that

we can assist you in considering the suitability of the arrangements and/or in making the

booking. THE EXPLORERS GROUP will communicate requests to Suppliers but cannot be

responsible if ADA accommodations are not available. Any accommodations provided will be at

the sole expense of the traveler requiring the accommodation. Please note that accommodations

outside of the USA may not be in compliance with the Americans with Disabilities Act and may

not have wheelchair accessibility.

Our Suppliers are, unfortunately, unable to offer additional assistance to travelers with limited

mobility and all such assistance will need to be provided by whoever the traveler is traveling

with. Travelers with disabilities must notify THE EXPLORERS GROUP at the time of booking

of status and of the identity of their non-discounted, paid travel companion who will be

responsible for providing all necessary assistance. We may request that you provide a letter from

your doctor confirming your fitness to travel.

If you are pregnant or expecting at or around the time of your planned travels, please inform us

prior to booking. Some suppliers will not permit travel past certain gestational periods for your

safety and the safety of your child/ren. If you become pregnant after booking with us, please

consult with a doctor and review the supplier terms and conditions as they relate to your booking

to determine whether you will be permitted or prevented from traveling. If you are denied

boarding embarkation, or access to a supplier due to a pregnancy, THE EXPLORERS GROUP

shall not be liable for any losses, expenses, or refunds resulting from such loss in access for you

or anyone in your group.

24. GOVERNING LAW/SUBMISSION TO JURISDICTION. JURY

WAIVER/NOTICE OF CLAIM. This Agreement and all attachments hereto and the rights of

the parties hereunder shall be governed by and construed in accordance with the laws of the State

of Illinois exclusive of conflict or choice of law rules. Any claims shall be brought in a court of

competent jurisdiction located in Illinois. You agree that you will only bring claims against THE

EXPLORERS GROUP in your individual capacity and not as a plaintiff or class member in any

purported class action or representative proceeding. THE EXPLORERS GROUP shall not in any

case be liable for other than compensatory damages, and your payment of a deposit on a trip

means that you agree to these conditions of sale and expressly waive any right to punitive

damages. You understand and agree that no claims will be considered and that you will not

bring suit against THE EXPLORERS GROUP unless you have first provided a

typewritten notice of claim to THE EXPLORERS GROUP within 30 days after the trip or

cancellation of the trip, further provided that you agree to file suit within one (1) year of

the incident and you acknowledge that this expressly limits the applicable statute of

limitations to one (1) year.

25. ENTIRE AGREEMENT & SEVERABILITY. This agreement, including the terms

and conditions of our Suppliers, any other documents, including invoices, that we provide you

constitutes the entire agreement, and it supersedes all prior or contemporaneous communications

and proposals, whether electronic, oral, or written, with respect to THE EXPLORERS GROUP.

If any provision of these Terms and Conditions shall be unlawful, void, or for any reason

unenforceable, then that provision shall be deemed severable from these Terms and shall not

affect the validity and enforceability of any remaining provisions.

user avatar

Your Advisor

Justice Parker

The Explorers Group

advisor business logo

info@theexplorersgroup.com