These Terms & Conditions apply to leisure travel bookings made with WeGalavant Group LTD. They do not apply to corporate travel bookings. For corporate terms, please reach out to your agent.

Depending on what you book:

• For single-service bookings or third-party packages, WeGalavant acts as an agent. Sections A and C apply.
• If you book two or more travel services combined by WeGalavant, this is a WeGalavant Package Holiday, and Sections A and B apply.

Please read these terms before confirming your booking.

• Company: WeGalavant Group LTD
• Registered Office: 85 Great Portland Street, London, W1W 7LT
• Email: info@wegalavant.com
• Phone: +44 7708099330
• “Writing” includes email.

By booking, the Lead Passenger:

• Confirms all parties agree to these terms
• Is over 18 and financially responsible for the booking
• Consents to our use of personal data as per our Privacy Policy

Your booking is confirmed when we issue a confirmation email and (if applicable) an ATOL Certificate.

• Deposit: £150 per person (non-refundable) or depending on elements booked will be an agreed amount with your agent which will be provided in writing at the time of booking ( non-refundable)
• Balance Due: 12 weeks before departure
• Bookings within 12 weeks: Full payment required at time of booking
• Local/resort taxes may apply and are not included unless specified.

You may request changes, subject to availability. If approved:

• Amendment fee: £75 per change + supplier costs
• Not all components are changeable (e.g., flights)

• All cancellations must be submitted in writing via email to info@wegalavantclub.com
• For WeGalavant Package Holidays, see Section B
• For agent bookings, supplier cancellation terms apply
• Travel bookings are not subject to a 14-day cooling-off period

• Travel Insurance: Required
• Passports & Visas: Must be valid and meet destination rules
• Conduct: Disruptive behaviour may result in booking termination
• Special Requests: Must be submitted at time of booking

Inform us before booking. A doctor’s certificate may be required. We reserve the right to cancel if needs cannot be met.

• Notify the local supplier and contact our 24/7 support team
• Submit complaints within 28 days of return
• Escalate unresolved issues to ABTA (www.abta.com)

We handle your data in accordance with our Privacy Policy. In the event of insolvency, details may be shared with ABTA or the CAA.

We are a member of ABTA. We adhere to their Code of Conduct and dispute resolution schemes (www.abta.com).

We are not responsible for disruptions due to war, terrorism, pandemics, natural disasters, or other unforeseeable events.

COVID-19: Safety measures such as distancing or mask-wearing may still be in place and do not qualify as a significant change.

• You may not transfer your booking unless permitted
• No third party has rights under this contract
• UK law applies; legal proceedings can be brought in England, Scotland, or Northern Ireland

A WeGalavant Package Holiday includes two or more of: transport, accommodation, vehicle hire, or tourist services booked together.

Your contract begins when you receive booking confirmation from WeGalavant LTD or Colletts Travel LTD.

Price changes may occur due to:

• Fuel costs
• Taxes or fees
• Exchange rates

We absorb the first 2%. If the increase exceeds 8%, you may cancel or accept alternatives. No price changes occur within 20 days of travel.

You may transfer to another person by:

• Notifying us in writing 7+ days before travel
• Paying the balance, a £50 admin fee, and any supplier costs
• Ensuring the transferee meets all conditions

Cancellation charges:

• More than 84 days: Loss of deposit
• 56–29 days: 50%
• 28–15 days: 60%
• 14–08 days: 90%
• 7 or fewer days: 100%

Extraordinary events like an FCDO “do not travel” warning may qualify for a full refund.

We may make:

• Minor changes: e.g., small time or hotel adjustments
• Significant changes: destination changes, downgraded hotels, >12-hour time shifts

If we cancel due to low numbers, we’ll notify you:

• 20 days before (trips >6 days)
• 7 days before (2–6 days)
• 48 hours before (under 2 days)

If you decline changes or your trip is cancelled, you may receive:

No compensation is due in cases of:

• Force Majeure
• Failure to pay on time
• Minor changes

If we can’t provide part of your trip after departure, we’ll:

• Offer alternatives at no extra cost
• Refund the difference if of lower value

WeGalavant is responsible for your package. If a supplier fails to deliver and it affects your enjoyment, you may be entitled to compensation.

We are not responsible for:

• Services not included in your package
• Unforeseeable losses
• Business-related losses

• Lost items: Capped at your insurance excess
• Non-injury claims: Up to 3x trip cost
• International transport: Governed by conventions (Montreal, Athens, COTIF)

If you cannot return due to extraordinary events, please claim on your insurance.

We provide help with:

• Health support
• Local authorities
• Rebooking arrangements

A fee may apply if caused by your negligence.

• ATOL protection for flight packages
• ABTA bonding for non-flight packages

You’ll receive an ATOL Certificate outlining your coverage.

• We are not liable for delays or cancellations
• Flight changes are subject to airline policy
• EC261/2004 compensation claims must be submitted directly to the airline

For single-component or third-party package bookings, WeGalavant acts as an agent. Your contract is with the named supplier, not us.

If the booking is ATOL-protected, your payment is held for the benefit of the Air Travel Trust.

We’ll notify you if your supplier changes or cancels your trip and help coordinate alternatives. We are not responsible for refunds.

We are not responsible for the delivery of travel services. Our duty is to process your booking accurately.

Maximum liability: Twice the cost of your booking Unlimited for: Death or injury caused by our negligence