Dana Zificsak, Certified Travel Associate Terms and Conditions

DANA ZIFICSAK, CERTIFIED TRAVEL ASSOCIATE (CTA)

A member of Envoyage

TERMS & CONDITIONS

All travel carries the possibility of some inherent risks to our clients. We feel it is important for you to understand your responsibilities in relation to this. When you make a reservation, you and those on whose behalf you are booking enter into an agreement between Dana Zificsak, CTA, and others who will provide services for your Vacation/Tour/Group package. Reservations are subject to the Terms and Conditions outlined below.

​BOOKING AGENT

I understand that Dana Zificsak, CTA is not the source or supplier of the travel services I have requested and acts solely as the booking agent for the actual suppliers of such services.  I have been advised that the suppliers whose names appear in the information supplied to me are those who are responsible for providing the travel services I have purchased.   I consent to and request the use of those suppliers and agree not to hold Dana Zificsak, CTA responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience.

GOVERNMENT RESTRICTIONS

I agree that governments may change or amend their entrance requirements at any time, and may impose health, medical or quarantine requirements at any time, and it is my responsibility to understand those requirements and any changes to them. I hereby hold harmless Dana Zificsak, CTA for any and all damages that I may incur as a result of governmental actions that may interfere with my travels. I agree that travel suppliers may impose medical, health or other safety requirements or restrictions at any time, and it is my responsibility to understand those requirements and any changes to them. I hereby hold harmless Dana Zificsak, CTA for any and all damages that I may incur as a result of supplier requirements that may interfere with my travels.

​RESERVATION & PAYMENTS

Payment terms fluctuate based on supplier/group package. Deposit and Full payment terms are outlined on your invoice/contract. Credit card payments are the only accepted method of payment. There is no fee to pay via credit card or gift cards. Prices and itineraries for group tours are secured upon receipt of signed contract and deposit.

Note:

Pricing and availability is subject to change until the package has been deposited. Depending on the supplier and travel dates, full payment may be required at time of booking. Travel documents will be emailed or mailed after receipt of final payment and when received by the supplier. Group reservations and certain tours/packages may have different payment due dates, date change fees and cancellation fees. In the event that the balance is not paid by the due date, Dana Zificsak, CTA reserves the right to cancel the reservation and a cancellation fee will be applicable.

CANCELLATION FEES

In the event that you must cancel your reservation prior to departure, cancellation fees will be per those stated on the contract/itinerary/invoice.  Cancellation fees will vary based on supplier and dates of travel.  

CREDIT CARDS

Your authorization to use your credit card number for payment indicates your agreement with our booking Terms and Conditions.

​TRAVEL DOCUMENTS

Travel documents must be presented when required by the service provider. If you fail to present the appropriate voucher(s), Dana Zificsak, CTA  is not responsible if a service provider declines to honor your reservation. You are also bound by each supplier's own Terms and Conditions.

You agree to review your travel documents for accuracy upon receipt and understand that you may contact Dana Zificsak, CTA if you have any questions.  You understand that fares typically involve restrictions and that changing any aspect of your travel arrangements may result in the payment of additional money.  Conversely, cancellation of any aspect of your travel arrangements may result in financial penalties, in accordance with the supplier’s cancellation policies.

​DOCUMENTATION/PROOF OF CITIZENSHIP

It's your responsibility to ensure that you have the required documents for entry to the destination. In the event that you are denied entry for any reason, no refund for unused services will be considered.  A passport must have a validity date of at least 6 months after your return date. Names on airline tickets must appear exactly as shown on passport.

​I understand that the Transportation Security Administration requires me to carry a government issued identification card in order to board a flight.  I have been advised that the name, date of birth and gender that appears on my identification card must exactly match the same data that is listed on my airline ticket and in my booking records.  I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight.

Dana Zificsak, CTA is not responsible for the issuance of travel identification such as passports and/or visas and travelers should ensure they have or have been approved for the appropriate documents before purchasing travel.

​NOTE TO CLIENT: Passport and visa information may be obtained by contacting the Travel Advisory Section of the US State Department at 202.647.5225 or by visiting the State Department’s website at travel.state.gov. Non-US passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements.  To obtain medical information, you may contact the Centers for Disease Control at 404.332.4559 or visit the CDC’s website at www.cdc.gov.

Dana Zificsak, CTA will not be held liable for non-US passport holders not obtaining the proper travel documentation.  

AIR TRANSPORTATION

Dana Zificsak, CTA is not responsible for unforeseen flight delays or schedule changes imposed by an airline. Air schedules may be subject to change at the discretion of the airline. Any cancellations or changes to airlines reservations are subject to any cancellation penalties imposed by the airline.

​LOST/DAMAGED BAGGAGE

Lost/damaged baggage is the responsibility of the supplier not Dana Zificsak, CTA.

​EXCESS BAGGAGE CHARGES

Dana Zificsak, CTA is not responsible for excess baggage charges.​

TYPOGRAPHICAL ERRORS

In the event of a typographical error, Dana Zificsak, CTA reserves the right to re-price or change any quote or reservation with or without notice.

​UNUSED SERVICES

Unused services are non-refundable and non-transferable.

TRAVEL INSURANCE

The purchase of medical and trip cancellation/interruption insurance is strongly recommended.  Dana Zificsak, CTA is not a licensed insurance agent, and it is the client's responsibility to understand their insurance policy and ask any detailed questions directly to the insurance provider. Clients understand travel insurance has been offered for purchase to cover certain risks inherent in travel such as supplier bankruptcy, trip interruption and/or the inability to travel due to a medical or personal emergency.  If the client chooses not to purchase travel insurance or if the client chooses to purchase travel insurance on your own (not through Dana Zificsak, CTA), you understand that Dana Zificsak, CTA requires that you confirm or decline insurance in writing.

​TRAVEL SERVICE REQUESTS

Hotel preferences such as bedding, room location or configuration, and amenities, are on a request basis only. Dana Zificsak, CTA does not guarantee the fulfillment of client requests.

​CONSTRUCTION

Dana Zificsak, CTA is not responsible for any inconvenience arising from hotel or accommodation construction.

​WEBSITE AND BROCHURE ACCURACY

Dana Zificsak, CTA is not responsible for factors beyond our control which alter the accommodations, trains, flights or activities purchased. All photographs in any brochure and/or website are purely representational and are not a guarantee that everything will be as depicted upon arrival at your destination.

​ACT OF GOD / FORCE MAJEURE

Dana Zificsak, CTA and/or its suppliers cannot assume liability for any loss, damage or injury resulting from an Act of God or any other greater force.

​Dana Zificsak, CTA's  RESPONSIBILITY

The liability of Dana Zificsak, CTA agents and affiliates (collectively "indemnified Parties") for any loss, damage, or injury of any nature or kind whatsoever, arising out of its own acts, omissions or negligence, is limited to the amount paid for the vacation package. Except as set out above Dana Zificsak, CTA will not be liable for any loss, damage or injury of any kind whatsoever to person or property. Dana Zificsak, CTA is not liable for any third-party omissions.

 CLAIMS

I agree that any claims against Dana Zificsak, CTA shall be made in writing and received by Dana Zificsak, CTA no later than 30 days after the event causing the claim. Claims made after 30 days will not be responded to.  I agree that this disclaimer includes my entire traveling party.

​DISPUTE RESOLUTION

The exclusive venue for all claims, actions or proceedings against Dana Zificsak, CTA arising out of this contract shall be in Chester County, PA, and such claims, actions or proceedings shall be determined according to the laws of Pennsylvania, with a maximum penalty not to exceed the total earned by the travel advisor, or by Dana Zificsak, CTA in the original transaction.

SEVERABILITY

The invalidity of any provision contained here in shall not affect the validity of any other provision. Your reservation deposit indicates acceptance of the above Terms and Conditions and limits on responsibility.​

LIABILITY LIMITATION

Dana Zificsak, CTA acts only as agent for Client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the Client's benefit, and on the express condition that Dana Zificsak, CTA shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with. Dana Zificsak, CTA shall not be liable for any injuries or any damage to any client or be subject to any claim, demand, injury, or damages, whatsoever, including without limitation, those damages from acts of passive or active negligence on the part of Dana Zificsak, CTA its officers, employees, or agents. Client does hereby expressly release and discharge Dana Zificsak, CTA from all such claims, demands, injuries, damages, actions or causes of action. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.