Explore God's Creation Terms and Conditions

General Retail Disclaimer and Release

Before we make or finalize arrangements for your trip, we require that you sign below or click "I Agree" on our website. Your signature or click will signify your agreement with the following terms and conditions:

Definitions

The term "Explore God's Creation, LLC," further known as Explore God's Creation (abbreviated EGC) or "us" or "we" refers to the owners of Explore God's Creation, its agents and its representatives including but not limited to employees, officers, directors, associates, affiliated companies, guides, group leaders, and subcontractors. Our Seller of Travel number is ST42482.

The term "agents" refers to the persons who act on behalf of Explore God's Creation as a contracted Travel Agent. 

The term "you" refers to the individual who has contracted our services. You are the travel client. You may also be serving as the group leader. As a group leader you agree on behalf of your group to utilize our travel services for the trip you have organized with Explore God's Creation. If a member of your group has a personal travel agent and choose to utilize their services, they agree that they will not have access to EGC's group amenities.

"Suppliers" refers to a person or organization that provide contracted travel services. Explore God's Creation has carefully chosen relationships with specific suppliers to fulfill travel services. Explore God's Creation acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other travel service provider named in your itinerary or confirmation. We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.

"Travel services" generally refer to a range of offerings provided to travelers to facilitate their trip, journey or vacation. These services can include transportation (flights, trains, buses), accommodation (hotels, resorts, vacation rentals), tour packages, car rentals, travel insurance, and travel advisories. These travel services encompass everything needed to plan, book, and manage travel experiences effectively.  

Custom Vacations, Itineraries, and Trips

These Custom Curated Itineraries include but are not limited to vacations specifically and solely planned for your known group or individual travel. 

Explore God's Creation offers retail travel services to customers, which are provided by separate and independent vendors of travel services. Explore God's Creation does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, you, the traveler and client, agrees that Explore God's Creation and its agents act only as agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other travel-related privileges or services for the clients' benefit, and on the express condition that Explore God's Creation shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with.

Travel Expertise

Explore God's Creation completes regular training and research concerning the travel industry. We provide our expert knowledge as advice and recommendations for your vacation. When a travel delay or issue arises, we will be your advocate through the process. However, it is the client's sole responsibility to make decisions in your best interest. When acts of God or terrorism or issues that arise out of our humanly control, you hold harmless Explore God's Creation and its agents from liability. 

Explore God's Creation and its agents function solely as the booking agent, and not the supplier. The supplier is solely responsible for their action and inaction. 

Pricing and Professional Service Fees

Prices quotes are subject to change without the submission of a deposit or in a package rate. Price quotes are based on availability by the Supplier. In some situations, a deposit or payment plan is not available, and aspects of the trip must be paid in full in order to lock in the current market pricing. 

All monies authorized through Tern, Travefy, Stripe, or other internal authorization systems are applied directly to the partner travel supplier responsible to fulfill aspects of your trip and specified in the itinerary. 

The Professional Service Fee of Explore God's Creation includes researching, planning, and curating a custom vacation plan for each individual trip. Our services also include assisting you throughout your trip. This assistance is limited to coordinating changes to your travel components as needed, and when an emergency arises. We will be on call to make arrangements to keep you safe in the event of an emergency. The professional service fees of Explore God's Creation are non-refundable.

You agree to pay the travel planning, change, and other fees specified in your itinerary and by the Suppliers we contract with on your behalf. If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it, and a fee may apply. We do not guarantee any refunds or successful rebooking.

Travel arrangements involving airline and cruise components are subject to Suppliers’ supplemental price increases that may be imposed by the supplier and/or government, even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.

Credit Card Merchant

We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.

If Explore God's Creation is the credit card merchant, it is for our professional fees. Our Professional Fee includes researching, planning, and curating a custom vacation plan for each individual trip. Our services also include assisting you throughout your trip. This assistance is limited to coordinating changes to your travel components as needed, and when an emergency arises. We will be on call to make arrangements to keep you safe in the event of an emergency.

Airlines and Airfare

In regard to airlines and flights, Explore God's Creation, LLC is not a ticketing agency for any brand of airline and does not represent them. If you experience flight cancellations, delays, or baggage issues, Explore God's Creation is released from any liability in regard to compensation. Compensation that you may due is the sole responsibility of the airline your vacation is fulfilled through. 

Any and all air ticket contracts are between you, the passenger, and the airline. Explore God's Creation is not the merchant of record for airline transactions.

Emergency Services

A travel emergency is a situation that unexpectedly threatens the safety, health, or well-being of a traveler or a group of travelers. It could involve incidents such as medical emergencies, natural disasters, political unrest, accidents, lost documentation (passport or visa), or any other unforeseen events that require immediate assistance or intervention to ensure the safety and continuation of the trip. 

Due to travel having inherent risks and a possibility of an emergency, we highly recommend travel insurance for every trip. 

During an emergency situation, it is your responsibility to inform us when and how you need emergency services when it is safe to do so. You will also be responsible for all financial costs associated with the emergency services needed such as medical transport, difference in ticketing with the suppliers, and any other reasonable costs associated with our emergency services.

In order to best serve you, provide your emergency contact information while you are traveling. This includes how to contact you while you are traveling, but also who to contact in case of emergency to make decisions on your behalf. Suppliers often request your emergency contact person. 

Flexible Independent Travel and Customized Group Vacations Expectations

Upon submission of any forms, the agents of Explore God's Creation will contact you to acknowledge your submission and request more information. The more information you are able to provide about your vacation, the better we are able to serve you and provide a comprehensive itinerary. 

Agents of Explore God's Creation will provide one quote with a comprehensive vacation plan. Any and all quotes are subject to change at the Supplier's discretion. No pricing is locked in without a direct deposit from you to each and every travel supplier. Sometimes multiple travel suppliers are used to meet any budgetary restrictions. 

You are allowed a maximum of 3 minor itinerary changes before you would be subject to an additional vacation planning fee in the form of a minimum of $50. This additional charge can vary depending on the details of the itinerary change and at the full discretion of agents at Explore God's Creation. Minor itinerary changes include declining or adding a travel component within reason. Major itinerary changes include but are not limited to location changes which warrants additional and new research and change in the mode of transportation to your vacation destination(s).

Responsibility of Verification

Please check all information upon receipt and verify all information is correct. Explore God's Creation will not be responsible for omissions or errors if not brought to my attention immediately. Payment must be received by the due date to avoid vendor cancellation.

Agent for Suppliers

Explore God's Creation acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation (known as "Supplier").  We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund. 

Risks of Travel

We assume no responsibility for an shall not be liable for the acts or omissions of any party not under our control, or any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illnesses, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at www.travel.state.gov, click on "Find International Travel Information" then click on "Country Information," and fill in the name of the destination country. It is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. 

There are several assumed and inherent risks any time you travel, even within your local and familiar area: your access to medical facilities may be limited; become ill or sick with a virus; need to be quarantined; encounter roads and other infrastructure that you may not be accustomed to; your personal health insurance may not cover costs in a foreign country; you may experience travel delays and baggage delays; foreign languages may provide difficulty when navigating in country; your personal belongings are your sole responsibility while traveling on vacation; etc. These assumed and inherent risks are your sole responsibility and Explore God's Creation, LLC and its agents are not liable for these associated inherent risks.

Any pre-existing physical, mental or emotional condition that may require attention or treatment must be reported before the beginning of a tour. Omitting important information or not submitting these may result in expulsion from a tour at your own expense.

Vaccination Requirements and Other Rules

We have no responsibility for health- and/or COVID-19-related requirements that travel suppliers and governments may impose from time to time, such as required vaccinations, health affidavit forms, COVID=19 screenings prior to departure or upon arrival, face coverings, or quarantines. For the latest travel supplier rules, check the website of each supplier. For the latest country rules, check the US Embassy information for that country. Keep checking and reviewing these websites because these rules are constantly changing, and we are not responsible for those changes. 

Other Foreign Entry Rules

You assume full and complete responsibility for checking and verifying any and all passport, visa, or other entry requirements of your destination and your connecting points, an all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination. Many countries require your passport to be valid for six months or more after your date of entry. Some countries will not admit persons convicted of a crime. Some countries require both parents' consent for minors to travel.

Insurance

We are not licensed insurance agents. Therefore, any specific travel insurance related questions should be directed to the insurance provider. For your protection, we strongly recommend that you purchase trip cancellation, travel accident insurance, and travel medical insurance when you are traveling away from the United States. Please note that, unless you buy a cancel-for-any-reason policy, most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. No representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance or for any denial of claim by travel insurer as it relates to COVID-19 or any other claim under the policy. 

Smoking, Vaping, Tobacco, Alcohol and Other Drugs

Smoking, Vaping, Tobacco, Alcohol, and Other Drugs are not allowed when traveling with an Explore God's Creation-sponsored group vacation.

Participant Release and Agreement

I, THE UNDERSIGNED (OR MY PARENT OR GUARDIAN IF I AM A MINOR), AN APPLICANT FOR A TOUR PROVIDED BY EXPLORE GOD'S CREATION, AGREE TO THE FOLLOWING:

Claims Deadline and Exclusive Jurisdiction

You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You agree that the courts in Leon County, Florida will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those court.

Waiver to Verify You Have Proper Documentation Needed For Your Vacation

You acknowledge that it is your responsibility to ensure you have all the proper documents for your vacation (passports, visas, etc) and vaccinations. You also understand you must meet all other entry requirements for your chosen vacation destination(s). This may include passing a background check for the travel supplier and/or country of destination. 

County entry rules change often, and we will try to keep you updated on current requirements for your destination. However, ultimately, it is your responsibility to remain compliant with all entry requirements for the destination countries on your tour itinerary. 

Documentation for U.S. Citizens

U.S. Citizens traveling to any destination outside of the United States will be required to present a valid U.S. Passport. Passports must be valid for at least 6 months beyond the return date. Some countries require a Visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo identification, and travel document information must match tickets. Please check the U.S. State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines.

Non-U.S. Citizens Documentation

If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens. 

Release of Travel Risks

YOU HEREBY EXPRESSLY ASSUME ALL OF THESE RISKS AND DANGERS, AND YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD US, AND OUR AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES, AFFILIATED COMPANIES, GUIDES, GROUP LEADERS, AND SUBCONTRACTORS HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS, SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY KING AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THESE RISKS AND DANGERS. 

1. I, the traveler, UNDERSTANDS AND VOLUNTARILY ASSUMES the risks, both known and unknown, associated with the trip or activity.
2. I, the traveler, RELEASE, DISCHARGE, COVENANT NOT TO SUE AND HOLD HARMLESS Explore God's Creation, its owners, officers, agents, representatives, related entities, staff members, tour directors, employees, successors, and assigns for any claims that I may have arising from, or in connection with, any physical or property damage or other loss than I may suffer from any cause whatsoever other than the gross negligence of such persons. Without limiting the generality of the foregoing, I release such persons from and agree not to sue such persons for, any damages that I may suffer from any injury, loss, damage, accident, delay, or expense resulting from events beyond their control, including, without limitation, acts of God, weather, war, pandemics, strikes, incidents of politically motivated violence, terrorist attacks, sickness or quarantine, government restrictions or regulations, and, in the absence of gross negligence, arising from any vehicle, or from any act or omission by bus or car rental agency, steamship, airline, railroad, taxi or tour service, hotel, restaurant, school, university, or other other firm, agency, or company, or individual. 
3. If any flights are included with my tour, I understand that the air carriers' liability for loss or damage to baggage or property, or for death or injury to person, is limited by their tariffs and/or the Warsaw Convention and related agreements. Further, I understand that the air carriers assume no responsibility to any traveler aside from their liability as common carriers. Furthermore, I understand that if the air carriers delay or cancel my flights, that all refunds, travel credits, vouchers, etc. are the sole responsibility of the air carrier to produce to me in a reasonable time and manner. 
4. Explore God's Creation, its employees, officers, directors, agents, and assigns (collectively known as Explore God's Creation) does not own or operate any entity which is to or does provide goods or service for your tour. It purchases transportation (by aircraft, couch, ferry, train, vessel, or otherwise), hotel or other lodging accommodations, restaurants, ground handling, and other services from various independent contractors. As a result, Explore God's Creation is not liable for any negligent or willful act of any such person or entity or of any third party. In addition and without limitation, Explore God's Creation is not responsible for injury, financial or physical loss, death, or inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, pandemics, acts of war, civil unrest, insurrection or revolt, animals, strikes, or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, computer system failures, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time. 
5. Please check the attached information upon receipt and verify all information is correct. Explore God's Creation, LLC will not be responsible for omissions or errors if not brought to my attention immediately. Payment must be received by the due date to avoid vendor cancellation.
6. I will assume full responsibility for my safety and actions while away from the group, such as visits to friends or relatives, or during stay-ahead/stay-behind optional periods if the optional period does not include the services of an Explore God's Creation representative. 
7. If I become ill or incapacitated, Explore God's Creation and its employees, or my Group Leader, may take any action they deem necessary for my safety and well-being, including securing medical treatment (at my own expense) and transporting me home. 
8. I agree to abide by all local laws when abroad, including those concerning drugs and alcohol. I understand that to abuse or disobey such laws is to waive the right to a refund of any part of my vacations and related fees and that Explore God's Creation may then send me home at my own expense. I also understand that should local authorities be involved, I will be subject to the laws of the country I am visiting. 
9. I understand Explore God's Creation is in no way responsible for or connected to air carriage to and from my vacation destination(s). If Explore God's Creation arranges air carriage it is only as a courtesy and not an element of my Explore God's Creation vacation.
10. I understand that I will be required to pay for any phone calls or incidental personal expenses that I incur at hotels, as well as for any damage I cause to hotel rooms, buses, ferries, trains, or cruise ships. I will indemnify Explore God's Creation and hold it harmless for any financial liability or obligation which I personally incur, or injury or damage to the person or property of others which I cause or contribute to while participating on an Explore God's Creation vacation.
11. I assume and understand that there is a risk involved with my travel and my travel activities and/or excursions. I acknowledge that I was informed about my options and have been offered travel insurance.
12. Explore God's Creation reserves the right to refuse or cancel any enrollment at its sole discretion. 
13. I understand that future Explore God's Creation advertising and publicity material may include statements made by participants or their video clips or photographs, and I consent to such use of my comments or photographic likenesses. 
14. This agreement shall be governed in all respects by the laws of the State of Florida. Any claim or dispute arising hereunder shall be filed in a court with competent jurisdiction in Leon County, Florida. If a claim or dispute arising under this agreement is made against Explore God's Creation, then Explore God's Creation shall be entitled to reasonable attorney fees (including, but not limited to, pre-suit, post-suit, collection, and appellate fees) plus all cost from the undersigned. 
15. This agreement shall inure to the successors and heirs to the parties to their agreement. This agreement shall not be assigned without the written consent of Explore God's Creation. 
16. This agreement constitutes the entire agreement between Explore God's Creation and me with reference to the subject matter referred to herein, and I understand that no warranty or representation not herein, including but not limited to any oral statements made to me by agents of Explore God's Creation applies to any Explore God's Creation vacation. This agreement may be amended or modified only in writing, signed by an Explore God's Creation officer at Explore God's Creation's main office in Tallahassee, FL. 
17. In the event this agreement is signed by a parent/guardian of a minor, it shall bind the parent/guardian and minor to the terms of the agreement. 
18. I hereby verify that I have reviewed my travel itinerary. I have been advised of all applicable fees imposed by Explore God's Creation, LLC and the suppliers, plus I have been offered the option of purchasing trip cancellation/interruption insurance. I understand that discounted fares and vacation packages typically involve restrictions and that changing any aspect of my travel arrangements may result in the payment of additional money.
19. I hereby designate Explore God's Creation, LLC and its agents as my authorized proxies for any travel transactions as it relates and for this vacation, including agreeing to a travel suppliers' terms and conditions, agreements, etc.

Please note that if you decide to not sign this agreement or use our services, then we have the right to refuse to provide any further advice for your upcoming trip. 

EVERY FAMILY OR PARTY MEMBER 18 AND OVER MUST CONSENT.

EXPLORE GOD'S CREATION, LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST42482.

Also, through our partners: Seller of Travel Registrations: CA: 2130335-70 | WA: 604118560 | HI: TAR-7575-0