Explore With Monica Terms and Conditions
Updated on: Jun 5, 2024
Access to and use of the services of Explore With Monica (“EWM” and/or “us/our”), an
affiliate of Elite Travel Journeys, is subject to acceptance of these terms and conditions
(“Terms and Conditions”). By accessing, using or obtaining any content, products, or
services through EWM, you, the purchaser and/or traveler (“Client” and “passenger” and
“you/your”) agree to be bound by these terms. These terms and conditions govern the
relationship between EWM and you, the Client. These terms include warranties and
disclaimers and exclusions of liability and may restrict your rights and remedies and
provide protection to EWM. IF THERE IS ANY PART OF THESE TERMS AND
CONDITIONS YOU DO NOT AGREE WITH, PLEASE DO NOT USE EWM’S
SERVICES. No alterations to these terms and conditions may be made by any EWM
authorized representative or agent, unless in writing by an authorized officer of EWM.
1. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE
IDENTIFICATION REQUIREMENTS
It is the responsibility of each Client to obtain and carry a valid passport, visa(s), and all
other documents required by applicable government regulations. When traveling
domestically or internationally, the U.S. Transportation Security Administration (TSA)
and U.S. Department of Homeland Security (DHS) advise that everyone carry at least
two forms of acceptable identification in order to board a flight. Acceptable identification
can be found at http://www.tsa.gov/traveler-information/acceptable-ids; examples are
DHS-designated enhanced driver’s license, USA Passport, a foreign government
passport. The name, date of birth and gender that appears on the identification card
must exactly match the same such data that is listed on airline ticket(s) and booking
records.
EWM strongly recommends that you take into account that certain countries will not
admit a passenger if their passport expires within six (6) months of the date of entry.
Non-United States citizens may require additional documentation.
Children and infants also require travel documents. Minors traveling with one parent,
and/or without both parents, may be stopped and not admitted, unless authenticated
and verified consent forms are provided to the authorities; please see
https://help.cbp.gov/s/article/Article-3643 for additional information.
You acknowledge any failure to strictly comply with these requirements may result in
denied boarding or an undue delay at an airport security checkpoint causing Client to
miss flight(s), and subsequent scheduled travel bookings on cruises and tours. Check
each supplier’s website to ensure you and all members in your travel group or party
obtain and carry travel documentation required.
Client is responsible to make EWM aware when traveling on a passport from a country
other than the United States of America.
2. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each foreign country holds different views of past criminal offenses, whether within or
outside of their boundaries. If you have a current or past offense, and you are unsure
how the country you are traveling to or through views that offense, please contact that
country directly for entry and exit requirements. (Details can be found at
https://travel.state.gov/content/travel.html.) We do not inquire about an individual’s
criminal record, in the interest of respecting our Clients’ privacy. For example, if traveling
to or through Canada, Americans with a Driving While Intoxicated (DWI) record should
always check whether current rules exclude admission, and potential waivers.
(Reference http://www.cic.gc.ca/english/information/faq/inadmissibility/index.asp)
EWM neither controls nor warrants the issuance of visas or approval of visa waivers
related to your travel.
3. HAZARDOUS MATERIALS
USA federal law prohibits passengers from bringing hazardous materials on the aircraft.
(1) USA federal law forbids the carriage of hazardous materials aboard aircraft in the
passenger’s luggage or on the passenger’s person. A violation can result in five years’
imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous
materials include explosives, compressed gases, flammable liquids and solids,
oxidizers, poisons, corrosives and radio- active materials. Examples: Paints, lighter
fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. (2) There are
special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet
articles carried in the passenger’s luggage and certain smoking materials carried on the
passenger’s person. For further information, each passenger should contact the
relevant airline representative(s) on their itinerary. Restrictions on hazardous materials
are listed http://www.tsa.gov/traveler-information/prohibited-items.
4. INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines
to treat the passenger cabin with insecticides prior to the flight or while on the aircraft.
This list is on the DOT’s website and is updated from time to time:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements
5. HEALTH/IMMUNIZATIONS
Each Client is responsible to make absolutely certain to have the proper immunizations
and required documentation of such immunizations before travel, and to make the
necessary accommodation for security rules imposed by government authorities. EWM
shall not assume responsibility for the accuracy of health requirements or vaccination
and/or documentation prior to departure or upon landing at the final destination. See
your health practitioner for advice. Prior to travel, required inoculations, if any, must be
recorded by Client’s health practitioner on a valid vaccination certificate, which the
Client must carry for proof of inoculation where required. If you are concerned about
taking any medications or receiving certain inoculations, check with your health
practitioner BEFORE booking. Check the USA State Department Web site
http://travel.state.gov, for relevant information relating to travel to specific destinations,
and the USA Centers for Disease Control http://wwwnc.cdc.gov/travel/ relating to health
issues. Should a visa not be issued, EWM is not responsible for lost payments made
toward the contemplated trip. Please note that USA rules regarding entry and exit
change on a daily basis.
6. USE OF EWM SERVICES, ACCESS AND INFORMATION FOR TRAVEL
BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to
enter into this Agreement and to make travel bookings with EWM in accordance with all
terms and conditions herein. You agree to be financially responsible for all of your travel
bookings and warrant that all information supplied by you or members of your
household transacting business with EWM is true and accurate. Without limitation, any
speculative, false, or fraudulent reservation is prohibited. You agree that the travel
services provided by EWM shall be used only to make legitimate reservations or
purchases for you or for another person for whom you are legally authorized to act.
Separate supplier terms and conditions will apply to your reservation and purchase of
travel-related goods and services that you select. You agree to abide by the terms and
conditions of purchase imposed by EWM and any supplier that you have chosen as a
service provider for your travel, including, but not limited to, payment of all amounts
when due and compliance with the supplier’s rules and restrictions regarding availability
and use of fares, products, or services. You understand that any violation of any such
supplier’s conditions of purchase may result in cancelation of your reservation(s) or
purchase, in your being denied access to any flights, hotels, cruises, or automobiles, in
your forfeiting any monies paid for such reservation(s) or purchase, and in EWM
debiting your payment account for any costs EWM incurs as a result of such violation.
You shall be completely responsible for all charges, fees, duties, taxes, and
assessments arising out of your travel bookings through EWM. By submitting a credit
card authorization form to EWM, you agree to allow EWM to use your payment method
to purchase travel products from our suppliers on your behalf, and agree not to file any
dispute with your bank or credit card company to avoid or violate any booking terms and
conditions of EWM or its suppliers.
When you receive any and all travel documents, it is your sole responsibility to review
and verify all information. Contact EWM immediately if changes or corrections are
required. You acknowledge that it is your responsibility to review all documentation
necessary for checking in with suppliers on your itinerary.
7. PAYMENTS AND CANCELATIONS
Unless otherwise defined during the reservation process, final payment is due prior to
departure according to each supplier’s (airline, hotel, cruise line, transfer company,
sightseeing operators, and other travel service vendors) terms and conditions involved
in your travel booking. If final and full payment is not received by the applicable due
date, reservations are subject to cancelation and deposits shall be forfeited. In some
cases, there is NO REFUND once a booking is made and paid in full. Your right to a
refund if you change or cancel your travel plans is limited. All cancelation requests must
be sent to EWM in writing. As a result of cancelation, EWM’s and third-party supplier’s
cancelation penalties will apply, which are detailed in your travel documentation, and
each supplier’s website. We advise you of any cancelation penalties at the time of
booking and provided information about these penalties upon confirmation. If you have
any questions, or any penalties are unclear, please contact EWM. All cancelation fees
will be charged to the credit card or other payment method you authorized to pay for
travel services or deducted from the supplier’s refund.
8. LATE BOOKINGS
Prospective Clients are advised to reserve early to avoid disappointment and additional
late booking fees.
9. AIR, CHECK-IN, SCHEDULE RECONFIRMATION
UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED
IN YOUR TRAVEL PLANS. In such event, it is the Client’s responsibility to make
appropriate air arrangements, as well as transportation to and from the destination
where the travel booking originates and returns. EWM shall not assume any
responsibility for any air and/or ground schedule changes. In rare instances, upon
departure from a country, certain departure taxes must be paid in cash only, and may
vary in price. Due to enhanced security, it is strongly recommended that you check in a
minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior
to scheduled departure time for international flights. Reconfirm flight times at least 24
hours prior to scheduled departure time for domestic flights, and 72 hours prior for
international flights. Failure to use a reservation may result in automatic cancelation of
all continuing and return flights, as well as forfeiture of airfares.
Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s
itinerary fare provide otherwise.
10. RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. All offers, incentives and supplier promotions are
subject to availability and may change without notice. In the event of any pricing error or
omission, we reserve the right to adjust such pricing or make any other corrections.
11. TOURS: NO REFUND FOR UNUSED ARRANGEMENTS AND MINIMUM
PASSENGER REQUIREMENTS
As EWM’s tour, cruise or package prices are based on its suppliers’ contract rates, there
will not be any refund for any unused portion of a tour. Some group tours are based on
minimum numbers of passengers traveling; if the number of passengers falls below the
minimum required, a surcharge may be imposed, or the tour may be canceled. Any
cancelations of a tour or package for reason of failing to meet the minimum traveler
requirement will be governed by the tour operator’s cancelation policy.
12. ALTERATIONS TO CONFIRMED BOOKINGS
If you decide to change any portion of your confirmed arrangements prior to departure
or during your trip, we will attempt to assist you. Certain bookings may not be able to be
changed. All requests for changes to a booking must be made in writing to EWM.
13. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
EWM acts solely as a booking agent for disclosed principal supplier cruise lines, hotels,
airlines, air charters, bus companies, ground transportation, boat purveyors or owners,
and other independent contractors providing accommodations, transportation, and/or
other services (“supplier(s)”), and is not the source or provider of the travel services.
Each of these supplier companies is an independent entity with its own management
and is not subject to the control of EWM. You are advised that the suppliers whose
names appear in travel documentation are those actually responsible for providing the
travel services purchased, and you consent to the use of those suppliers. You
understand and agree to each supplier’s Terms and Conditions, which are contained in
printed form and are set forth on their respective websites and which govern the
transaction. All bookings are accepted by EWM as agent for the travel suppliers on your
itinerary. BECAUSE EWM ACTS AS AGENT FOR DISCLOSED PRINCIPAL
SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS
OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT EWM
IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH
MAY ARISE OUT OF THESE SERVICES. EWM HEREBY DISCLAIMS ANY LIABILITY
WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE,
INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE,
SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN
CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL
SUPPLIER BOOKING THROUGH EWM’S OFFICE OR THROUGH THIS WEB SITE,
INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION,
INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED
THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR
OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE
EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING,
WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR
INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER
MATTERS OUTSIDE OF EWM’S CONTROL, AND YOU HEREBY EXONERATE EWM
FROM ANY LIABILITY WITH RESPECT TO THE SAME. Weather conditions, including
but not limited to the presence or absence of snow, sunshine, and rainfall are not
guaranteed to occur or not occur, and are clearly outside of EWM’s control. Volcanic
eruptions, ash clouds, and wind may be characterized as an adverse weather condition
or a natural disaster by suppliers and your travel insurance company, which is beyond
the control of EWM. EWM HAS SOLELY RECEIVED COMMISSION AND FEES FOR
TRAVEL TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY
RECOVERY FROM EWM WILL BE LIMITED TO THE COMMISSION AND FEES
ACTUALLY RECEIVED BY EWM.
14. RISKS/SAFETY
Travel to certain destinations may involve greater risk than others. EWM urges Clients
to remain informed on a daily basis as to current news events, as well as to review
travel prohibitions, warnings, announcements and advisories issued by the United
States Government prior to booking travel to international destinations. Information on
conditions in various countries and the level of risk associated with travel to particular
international destinations can be found at http://www.state.gov, http://www.tsa.gov,
http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov The
Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S.
Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP
allows you to enter information about your upcoming trip abroad so that the Department
of State can better assist you in an emergency. Registration is recommended and
provided by going to https://step.state.gov/step/
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, EWM DOES
NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE
OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR
LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CLIENT’S
PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CLIENT’S
OWN RISK.
15. FORCE MAJEURE
“Force Majeure” means, in relation to EWM, any circumstances beyond the reasonable
control of EWM including, but without limitation, acts of God, explosion, flood, tempest,
forceful wind, fire or accident, war or threat of war declared or undeclared, acts of
terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness,
pandemic, quarantine, government intervention, weather conditions, defects in
machinery and vehicles, delay, wildlife, or other untoward occurrences.
EWM shall not be deemed to be in breach of these terms and conditions or otherwise
be liable to you, by reason of delay in performance, or by non-performance, of any of its
obligations hereunder to the extent that any such delay or non-performance is due to
any Force Majeure. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY
RECOMMENDED ON ALL TRIPS.
If EWM or any of its travel suppliers are affected by Force Majeure, they shall be entitled
to, and may in their sole and absolute discretion, vary or cancel any itinerary or
arrangement in relation to the trip. Payment of any refund by EWM to you as a result of
the non-performance of any obligations hereunder shall remain in its sole and absolute
discretion, although EWM shall use its reasonable efforts to secure reimbursement for
you where possible.
Regarding civil unrest or other safety concerns related to emergent situations, once
EWM has investigated the prevailing situation, as it deems fit, it shall remain in EWM’s
sole and absolute discretion whether to proceed with any EWM escorted trip or private
departure, or to make alterations to the itinerary as it deems necessary.
16. CLIENT CONDUCT
Each participant in any trip escorted by EWM is expected to act responsibly and adhere
to all behavior guidelines established by EWM and our suppliers. EWM and all local
suppliers reserve the right to remove you from any facility, hotel or resort property, tour
location or means of transportation if yourhealth, or your conduct appears to endanger
yourself or others or disrupts the general well-being of other clients on any element of
your trip, or interferes with the operation or security of the places we visit. In any such
case, there will be no refund.
When you book with EWM, you accept responsibility for any damage or loss caused by
you. Full payment for any such damage or loss (reasonably estimated if not precisely
known) must be paid directly at the time to the accommodation owner or manager or
other supplier. You must indemnify us for the full amount of any claim (also including
legal costs) made against us. We are not responsible for any costs incurred concerning
a guest removed from a trip,or any portion of a trip. You agree not to hold EWM or any
of its related entities liable for any actions taken under these terms and conditions.
Baggage and personal effects are at all times the sole responsibility of the participant.
17. ALTERATIONS IN TRAVEL PLANS
Alterations in itinerary may be necessitated for any number of reasons, including but not
limited to severe weather at the sole discretion of a supplier, and subject to supplier
terms and conditions.
18. CURRENCY FLUCTUATIONS
Currency exchange rates fluctuate. Prices are subject to change based upon currency
exchange rate fluctuations, provided actual variations have occurred. EWM is not
responsible for surcharges or foreign transaction fees imposed by Client’s credit card or
bank.
19. TRAVEL INSURANCE
EWM OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS
AND THEIR INVESTMENT IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL
INSURANCE IS NOT INCLUDED IN THE COST OF CLIENT’S ITINERARY TO
PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY
PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES,
CANCELATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION &
REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE
DELAY, ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS,
ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL
EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM
FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel
insurance, Client understands and agrees that if Client cancels or interrupts Client’s
travel for any reason, portions of the trip/tour may not be refunded and EWM’s and
travel suppliers’ cancelation penalties will apply resulting in the loss of monies up to the
full cost of Client’s travel booking and related costs. The purchase of travel insurance is
not required in order to purchase any other product or service offered by EWM,
however, EWM requires clients who decline to put travel insurance in place to sign a
waiver declining insurance. EWM is not a licensed insurance broker, and its advisors
are not qualified or authorized to answer technical questions about benefits, exclusions,
and conditions of any of the insurance offered, nor evaluate the adequacy of the
prospective insured’s existing insurance coverage. An additional charge applies for any
travel insurance selected. EWM CANNOT GUARANTEE THAT ANY INSURANCE
PROVIDER WILL APPROVE COVERAGE FOR A CLAIM MADE UNDER THE
INSURER’S POLICY AND MAKES NO REPRESENTATIONS ABOUT THE EXTENT
OF COVERAGE FOR ANY POLICY IT MAY OFFER OR QUOTE.
20. RESERVATION OF RIGHTS: CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to change these Terms and Conditions at
any time. Updated versions of the Terms will be provided to Clients, will be posted on
our website and are effective immediately on posting.
21. GENERAL
The laws of the State of Pennsylvania govern these Terms and Conditions. You hereby
consent to the exclusive jurisdiction and venue of courts in Schuylkill County,
Pennsylvania in all disputes arising out of or relating to travel bookings with EWM.
If any part of these Terms and Conditions is determined to be invalid or unenforceable
pursuant to applicable law including, but not limited to, the warranty disclaimers and
liability limitations set forth above, then the invalid or unenforceable provision will be
deemed superseded by a valid, enforceable provision that most closely matches the
intent of the original provision and agreement shall continue in effect.
These Terms and Conditions (and any other terms and conditions referenced herein)
constitute the entire agreement between the Client and EWM with respect to travel
bookings made with EWM by any means, and it supersedes all prior or
contemporaneous communications and proposals, whether electronic, oral, or written,
between Client and EWM with respect to communications with EWM. A printed version
of this agreement and of any notice given in electronic form shall be admissible in
judicial or administrative proceedings based upon or relating to these Terms and
Conditions to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.

Your Advisor
Monica Dailey Margenthaler
Explore With Monica
FL Seller of Travel: ST43207
CA Seller of Travel: 2143950-40

monica@explorewithmonica.com
443-758-8950