Great Plains Travel LLC Terms and Conditions

These Terms and Conditions (“Agreement”) set forth the agreement between Great Plains Travel, a South Dakota–based travel agency (“Agency”), and the individual or individuals requesting travel services (“Client”). By requesting travel planning services, approving reservations, submitting payment, signing electronically, or otherwise engaging Great Plains Travel, Client confirms that they have read, understand, and agree to be bound by these Terms and Conditions.

Great Plains Travel acts solely as an intermediary arranging travel services provided by independent third-party suppliers, including but not limited to airlines, cruise lines, hotels, resorts, tour operators, transportation providers, and other vendors (“Suppliers”). Great Plains Travel does not own, operate, manage, or control these Suppliers and is not responsible for the actual provision of travel services.

USE OF SERVICES

Client represents that they are at least eighteen (18) years old and legally authorized to enter into this Agreement. Client agrees to be financially responsible for all travel arrangements made for themselves and for any other individuals on whose behalf services are requested.

All information provided by Client must be accurate and complete. Reservations made for speculative, deceptive, or fraudulent purposes are prohibited. Client acknowledges that all bookings are accepted by Great Plains Travel solely as agent for the applicable Supplier and that each Supplier has its own terms, conditions, rules, and restrictions, which Client agrees to follow.

PAYMENTS AND FINANCIAL RESPONSIBILITY

Client is responsible for all costs associated with travel, including fares, taxes, fees, penalties, surcharges, and assessments imposed by Suppliers. By authorizing payment, Client permits Great Plains Travel to charge the approved payment method for Supplier payments, professional service fees, administrative fees, change fees, cancellation fees, and any applicable penalties.

Failure to remit required payments by stated deadlines or failure to comply with Supplier policies may result in cancellation, loss of deposits, denial of services, or forfeiture of funds, without liability to Great Plains Travel.

SERVICE FEES AND AGENCY COMPENSATION

Great Plains Travel may charge professional service fees for travel planning, research, booking, coordination, monitoring, changes, cancellations, rebooking, and post‑booking assistance. These fees compensate the Agency for time, expertise, and administrative services and are separate from and independent of Supplier charges or commissions.

All agency service fees are non‑refundable, regardless of whether travel occurs, reservations are canceled, Suppliers issue refunds or credits, or Client elects not to travel.

PLAN TO GO FEE

Great Plains Travel may charge a Plan to Go Fee, which compensates the Agency for initial trip consultation, itinerary design, research, and planning services.

If Client proceeds with booking travel through Great Plains Travel, the Plan to Go Fee may be applied as a credit toward the total cost of the vacation at final payment, unless otherwise stated in writing. The Plan to Go Fee is non‑refundable and is earned upon commencement of planning services, regardless of whether travel is booked, canceled, postponed, or modified.

CHANGES AND MODIFICATIONS

Once a booking is confirmed, any request requiring Great Plains Travel to substantially modify, rework, or rebook travel arrangements may be subject to a change fee, in addition to any Supplier‑imposed penalties, fare differences, or fees.

Change fees may apply to, but are not limited to:

• Date changes
• Resort, cruise, or room category changes
• Rebooking canceled components
• Significant itinerary restructuring

No change fee typically applies to:

• Adding a guest
• Minor name corrections (when permitted by Supplier)
• Minor updates that do not require rebooking or substantial rework

Change fees are assessed per request and may apply regardless of whether the change is initiated by Client, availability issues, or Supplier actions. Any applicable fee will be disclosed and approved prior to changes being made.

CANCELLATIONS AND REBOOKING

If a reservation is canceled for any reason, Great Plains Travel may assess a cancellation or rebooking fee in addition to any Supplier‑imposed penalties. Any rebooking following cancellation is treated as a new transaction and may require additional service fees.

Refunds, credits, or vouchers are governed exclusively by Supplier policies and timelines. Great Plains Travel does not control Supplier refund decisions or processing times.

GROUP TRAVEL AND SPECIAL EVENTS

Group travel, destination weddings, cruises, and special events often involve contractual obligations, minimum participation requirements, attrition policies, pricing adjustments, and strict deadlines.

Great Plains Travel may charge separate group planning and management fees for services including, but not limited to, contract review, room block administration, rooming list coordination, deadline tracking, guest communication, and Supplier liaison services. Group fees are non‑refundable and are not contingent upon final group size, participation, or event outcome.

The designated group organizer is solely responsible for understanding group terms and communicating them to participants. Great Plains Travel is not responsible for disputes, payment failures, attendance issues, or obligations between group members.

CLIENT RESPONSIBILITY FOR DEADLINES AND COMMUNICATION

Client is responsible for responding to requests, approvals, and required documentation by stated deadlines. Failure to respond, approve, or provide required information may result in missed deadlines, cancellations, penalties, or loss of funds.

Great Plains Travel is not responsible for losses, penalties, or forfeitures resulting from Client inaction, delayed responses, or failure to review communications.

EXPEDITED AND AFTER HOURS REQUESTS

Requests requiring same‑day service, after‑hours assistance, expedited handling, or urgent intervention may incur additional fees.

NON PAYMENT AND SERVICE REFUSAL

Great Plains Travel reserves the right to suspend or terminate services if required fees are not paid, deadlines are missed, terms are violated, or abusive, threatening, or inappropriate conduct occurs.

PAYMENT DISPUTES AND CHARGEBACKS

Except in cases of confirmed fraud, Client agrees not to dispute or reverse authorized charges in an attempt to avoid Agency or Supplier policies. In the event of a chargeback or payment dispute, Great Plains Travel may assess administrative fees, recover associated costs and Supplier penalties, suspend services, and pursue collection of outstanding balances.

TRAVEL DOCUMENTS AND CLIENT VERIFICATION

Client is solely responsible for securing all required travel documents, including passports, visas, identification, and vaccinations. Client must review all confirmations and travel documents immediately upon receipt.

Any errors relating to names, dates, or details must be reported within twenty‑four (24) hours of booking. Failure to do so constitutes acceptance of the booking as issued, and Client assumes responsibility for any resulting costs.

MEDICAL CONDITIONS, PREGNANCY, AND FITNESS TO TRAVEL

Client affirms that they and all travelers are medically and physically fit to travel. Client is responsible for understanding health requirements, physical demands, and Supplier restrictions, including but not limited to cruise line pregnancy policies and medical clearance requirements.

Suppliers may deny boarding or services due to medical conditions or pregnancy restrictions without refund. Great Plains Travel assumes no liability for such decisions.

ELECTRONIC COMMUNICATION AND ACCEPTANCE

Client consents to electronic communications and electronic signatures. Acceptance of these Terms may occur via email confirmation, electronic acknowledgment, or submission of payment and is legally binding.

AIR TRAVEL

Airline tickets constitute a direct contract between Client and the airline. Great Plains Travel does not control airline schedules, seating, baggage policies, delays, or refund decisions. Any compensation, refunds, or credits related to air travel must be pursued directly with the airline.

MARKETING MATERIALS AND REPRESENTATIONS

Photographs, videos, testimonials, and trip descriptions may be used for marketing purposes unless Client provides written notice opting out. No identifying information will be used without consent.

INDEPENDENT ADVISORS

Advisors affiliated with Great Plains Travel act within the authority granted by the Agency. Advisor assignment may change at the Agency’s discretion. Such changes do not invalidate this Agreement, Agency fees, or Agency entitlement to compensation.

Client may not interfere with or attempt to circumvent Agency compensation or Supplier commission structures.

SUPPLIER FAILURE OR INSOLVENCY

Great Plains Travel is not responsible for Supplier insolvency, bankruptcy, operational shutdowns, or failure to deliver services. Client is encouraged to protect their investment through travel insurance.

LIMITATION OF LIABILITY

Great Plains Travel is not liable for injury, loss, damage, delay, inconvenience, or expense arising from the actions or omissions of any Supplier or circumstances beyond the Agency’s control. Any claim against Great Plains Travel is limited to the amount of Agency compensation actually received for the applicable booking.

FORCE MAJEURE

Great Plains Travel is not responsible for delays, changes, cancellations, or failures caused by events beyond its reasonable control, including but not limited to natural disasters, severe weather, pandemics, governmental actions, labor disputes, or acts of terrorism. Agency fees remain earned.

CLIENT CONDUCT

Clients are expected to behave responsibly throughout their travels. Suppliers and Great Plains Travel reserve the right to deny service or remove a Client whose conduct endangers others or disrupts travel arrangements, without refund. Clients are responsible for any damage or loss they cause and agree to indemnify Great Plains Travel against related claims.

TRAVEL INSURANCE

Travel insurance is strongly recommended and is not included unless expressly stated. If Client declines travel insurance, Client knowingly assumes all financial risk associated with cancellations, interruptions, illness, injury, Supplier failure, missed travel, or other unforeseen events.

Great Plains Travel does not guarantee insurance coverage, benefits, or claim approval and is not responsible for denied claims.

GOVERNING LAW AND JURISDICTION

This Agreement is governed by the laws of the State of South Dakota. Any legal action shall be brought exclusively in the courts of South Dakota.

SEVERABILITY AND WAIVER

If any provision of this Agreement is deemed unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any provision shall not constitute a waiver of that provision.

ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between Client and Great Plains Travel and supersede all prior discussions or representations.