Pamaro Travel Terms and Conditions

1. Who we are

Thank you for choosing Pamaro Travel. These terms explain how I plan your trip and what we each agree to.

• Pamaro Travel is an independent travel advisor business owned and operated by Patricia "Angel" Porter in Bloomfield, Indiana, and hosted by Travel Planners International (TPI).
• In these terms, "I," "me" and "Pamaro Travel" mean your advisor. "You" means the person booking and everyone traveling on the same booking.
• Suppliers are the independent companies that provide your travel: resorts, hotels, airlines, cruise lines, tour companies and insurance companies.
• I act as your agent. I help you choose, book and manage travel, but I do not own or run any resort, airline, cruise line or other supplier.
• You confirm you are at least 18 years old and allowed to book for everyone on your trip, and that the information you give me is true.
• You are responsible for paying for every booking you make for yourself and your travel party.
• By sharing your contact information, you agree that I may contact you about your trip, and send occasional travel news and offers. You can ask me to stop the offers at any time.

2. My fees

I do not charge a planning fee for trips where the supplier pays me a commission. That covers most resort stays, cruises and vacation packages.

A fee may apply in a few cases. I will always tell you the amount in writing before you are charged:

• Booking flights only, or other travel that pays no commission
• Many changes requested after your trip is booked
• Extra services you ask for that go beyond normal trip planning

The prices you pay suppliers are set by them, not by me.

3. Payments

Each supplier sets its own deposit, payment schedule and final payment date. I will give you these dates in writing with your quote and invoice.

• Your booking is not confirmed until the supplier receives your deposit.
• Most payments go straight to the supplier and show their name on your statement.
• If you sign a credit card authorization form, you allow me to use that card to pay suppliers for the travel you approved.
• If a payment is late, the supplier may cancel your booking and keep your deposit. Please watch your due dates. I will send reminders, but meeting the deadlines is your responsibility.
• Prices are not guaranteed until paid in full. Suppliers can change prices, taxes or fees before then.
• Offers and promotions depend on availability and can change without notice. If a price is listed in error, I may correct it.

4. Changes, cancellations and refunds

The supplier's rules decide what a change or cancellation costs and whether you get money back. I will share those rules with you before you book.

• Changes and cancellations must be sent to me in writing, by email or text.
• Suppliers may charge change or cancellation fees, and some deposits are non-refundable.
• A refund may come back as money, a travel credit, or a mix, depending on the supplier and any insurance you bought.
• Refunds come from the supplier, on the supplier's timeline. I will help you request them.

5. Travel insurance

I strongly recommend travel insurance for every trip, and I will offer it with your quote.

• Insurance can help if you have to cancel, get sick, lose luggage or face a delay.
• If you choose not to buy it, I will ask you to sign a form saying you declined it, and you accept the risk of losing money if something goes wrong.
• "Cancel For Any Reason" coverage is not included unless your quote says so.
• I am not a licensed insurance agent. Each policy has its own rules, and only the insurance company can explain or approve a claim. Please read what is and isn't covered.
• I can't promise an insurance company will pay a claim, and I am not responsible if a claim is denied.

6. Passports, names and travel documents

Every traveler is responsible for having the right documents and for giving me correct information.

• Names must match each traveler's passport or government ID exactly. Fixing a wrong name can cost money or be impossible.
• Please check every confirmation and travel document as soon as you get it, and tell me right away about any mistake. I can't fix errors I'm not told about.
• Most international trips need a passport valid for at least six months after your return date. Check the rules for your destination.
• For flights within the U.S., adults need a REAL ID-compliant license or another approved ID, such as a passport.
• Some cruises that leave from and return to the same U.S. port accept a birth certificate and photo ID instead of a passport, but a passport is strongly recommended.
• You are responsible for visas, entry forms, vaccinations, health requirements and any other rules of the countries you visit or pass through.
• Some countries may refuse entry to people with certain past criminal offenses. If this applies to anyone traveling, check that country's rules before booking.
• I will share helpful information, but I can't guarantee that rules won't change.

7. What suppliers are responsible for

Suppliers provide your travel and follow their own terms and conditions. When you pay a supplier, you agree to their terms.

• I am not responsible for what a supplier does or fails to do, such as delays, overbooking, poor service, injuries, lost items or a supplier going out of business.
• I am not responsible for events outside my control, such as weather, hurricanes, illness, pandemics, strikes, war, government actions or natural disasters. If these happen, the supplier's rules decide any changes or refunds.
• Suppliers may change your itinerary for reasons like bad weather. Those changes are their decision.
• Booking a destination does not mean it is risk-free. Please check U.S. government travel advisories at travel.state.gov before you book, and I recommend signing up for the free Smart Traveler Enrollment Program (STEP).
• If a traveler has a disability or special need, please tell me. I'll ask suppliers about access, but I can't guarantee a trip will be suitable.
• Your itinerary from me is a helpful summary. The supplier's own confirmations and terms are what count.
• If I make a mistake in a booking I made, I will work to make it right.
• If something goes wrong, I will do my best to help you work it out with the supplier.

Flights

• Your airline ticket is a contract between you and the airline, even when I book it.
• I do not hold your money for airfare. Refunds for canceled or delayed flights, bag fees and seat fees come from the airline, not from me.
• Seat assignments, upgrades and frequent flyer miles are up to the airline and are not guaranteed.
• If you miss a flight, the airline may cancel the rest of your flights on that ticket.
• Plan to arrive at least 2 hours early for U.S. flights and 3 hours early for international flights, and check your flight times the day before.

8. Weddings, honeymoons, vow renewals and group trips

These extra terms apply when I help with a destination wedding, vow renewal or any group of travelers.

My role

• I plan the travel: resort choice, room blocks, guest bookings, flights and transfers.
• The resort's wedding coordinator plans the ceremony and reception. I can help you communicate with them, but I am not the wedding planner.
• Wedding packages, prices and rules are set by the resort and may change. Please review the resort's own wedding documents.
• No one can promise perfect weather on your wedding day.

Room blocks and guests

• A room block holds a set of rooms for your guests until a date set by the resort. Rooms not booked by then may be released.
• Some group contracts make the couple responsible for unbooked rooms. I will explain any contract before you sign it.
• Each guest is responsible for their own payments, documents and insurance, and agrees to these terms when they book.
• Guests should book through me so they count toward your group and any group perks.

Legal marriage

• Each country has its own rules for a legal marriage. Many couples choose a legal ceremony at home and a symbolic one at the resort. I will share the rules for your destination, but meeting them is your responsibility.

9. Working together

Good communication keeps your trip on track.

• I will answer messages within two business days, and sooner when a deadline is close.
• Please answer my questions and review your documents promptly, and tell me right away if anything looks wrong.
• I may end our agreement if payments stop, you stop responding, or I am treated with disrespect or hostility. You may end it at any time. Supplier rules still apply to anything already booked.

10. Card disputes and chargebacks

If you have a problem with a charge, please contact me first so I can help fix it.

• By signing, you confirm you approved the payments you made for your trip.
• Except in cases of fraud, you agree not to dispute a charge with your bank to get around these terms or a supplier's rules.
• Disputing a charge with your bank does not cancel these terms or the supplier's terms you agreed to.
• A chargeback may lead a supplier to cancel your booking.
• If you file a chargeback on a payment you approved, I may collect the costs it causes, including reasonable attorney fees.

11. Agreement

By signing, paying a deposit, or asking me to book travel, you agree that you have read and accept these terms for yourself and everyone traveling on your booking.

• An electronic signature or online acceptance counts the same as a handwritten signature.
• These terms follow the laws of the State of Indiana, and any dispute will be handled in the courts of Greene County, Indiana.
• If any part of these terms can't be enforced, the rest still applies.
• These terms, along with each supplier's terms, are the full agreement between us.
• I may update these terms. The version you accepted when booking applies to that trip.

Pamaro Travel · Bloomfield, Indiana · travelpamaro.net

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