Wildish Wander Terms and Conditions

YOUR AGREEMENT WITH WILDISH WANDER TRAVEL AGENCY

Wildish Wander, LLC (“Your trading name”, “we”, “us”, “our”), provides travel services.

The terms and conditions below will apply to your purchase and booking of any travel service (including but not limited to flights, travel insurance accommodation, coach, rail and cruise liner services). Please read the following terms and conditions carefully. You must be 18 years of age or older to make a booking. It is important you understand and agree with the following terms and conditions. You should not proceed with any purchase or booking unless you do.

We will rely on the authority of the person making the booking to act on behalf of any other traveler on the booking and that person will bind all such travelers to these terms and conditions. The person making the booking has ultimate authority over the booking, including amendments and cancellations.

AGENCY RESPONSIBILITY

Wildish Wander LLC, ("Wildish Wander Travel Agency") acts only as an agent. We offer a range of travel services which may include but are not limited to airlines, tour operators, cruise lines, lodging providers, car-rental companies, ground operators, rail and cruise liner services, and any other suppliers of travel services shown on your itinerary. We are not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts.

Our duties to you are limited to arranging bookings on your behalf with those service providers. We are not responsible for providing those services to you, or for the standard of any service provided. If a service provider fails to provide you with a service, or you are not satisfied with the standard of any service provided, you agree that your only rights are directly against the service provider and not against us. You agree that we are not liable to you for any losses that you suffer in those circumstances, and that you will not claim against us (directly or indirectly) any refund, credit or other compensation. You agree that any money that you have paid to us will not be held on trust for you, but will be used by us to make payment to the service providers to secure the booking for your travel services.

LIMITATION OF LIABILITY

We do not accept any liability, whether in contract, tort or otherwise, for any act or omission of travel service providers including their failure to provide a service whether through their negligence or otherwise. We do not make any representation about the standard of the services to be provided by travel service providers, and we accept no liability in that regard. We do not accept any liability, whether in contract, tort or otherwise, for any injury, losses, expenses, delays or inconvenience suffered by you in connection with your booking or your travel services, unless our liability is prescribed by legislation which cannot be excluded. Without limiting the foregoing, we will not be liable for any loss of benefit or change in status relating to any loyalty, rewards, frequent flyer or other program which result from the actions of a travel service provider, including a change in flights or a change in airline carrier. Where our liability cannot be excluded, our liability is limited to the amount that you have paid for your travel services.

RATES AND PRICES

Rates and prices quoted in print or on the website and quoted by our reservations personnel are subject to availability and can be withdrawn or varied without notice. Price changes may occur at any time by reason of matters outside our control which increase the cost of the product or the service provided by the suppliers. Such factors include but are not limited to adverse currency fluctuations, fuel surcharges, price increases made by our suppliers, taxes and airfare increases. Any price increase that is outside our control will be added to your account and is payable no later than 65 days from departure, at our absolute discretion and where suppliers permit we may also offer a refund.

DEPOSITS, HELD BOOKINGS, & FINAL PAYMENTS

You will be required to pay a deposit or deposits when booking. Our consultant will advise you of how much that will be. Payment of a deposit merely holds the reservation and does not guarantee that the final payment amount will not change due to circumstances beyond our control as referred to in “Rates and Prices”.

All deposits are non-refundable (including where you cancel the booking for any reason) unless the booking is cancelled due to some negligence or breach of duty by us.

CLIENT CHANGES & CANCELLATIONS

You can cancel or amend your booking at any time by contacting us at 808-347-1670. Travel service providers are entitled to impose charges for cancellations or amendments, which can be up to 100% of the amount paid to them for the relevant service, regardless of whether travel has commenced. When you amend your booking a $50.00 per person fee will be charged, together with any additional amendment fees applied by the service providers. When you cancel your booking a $75 per person fee will apply to domestic bookings and a $125 per person fee will apply to international bookings, together with any additional cancellation fees applied by the service providers. Once/if we receive a refund from the travel service providers, we will pass that refund onto you less the fees indicated.

Any bookings cancelled by the supplier due to the United States Outbound/Inbound International or Domestic Travel Restrictions or Quarantine Mandates, a fee free amendment, or full refund, will be offered. If flights are cancelled by the airline due to COVID-19, your booking will be subject to the applicable airline policy effective at the time of cancellation, which may only offer the option of a travel credit for the cancelled booking.

OTHER SERVICE FEES

We reserve the right to apply other service fees in addition to those charged by airlines, resorts and other service providers, for any services provided by us in addition to those included in your holiday package. Some of these fees may include, but are not limited to, credit card surcharges, late booking fees, processing fees and urgent documentation delivery.

TAXES

The United States departure tax is recorded on your ticket as being paid. All quoted taxes are subject to change until tickets are issued. There are still some countries where taxes are paid upon departure from the airport.

RESERVATIONS

Reservations (even after payment of your deposit and final payment) are subject to us receiving confirmation from the service provider including ticketing from the airline provider. In the rare instance where a reservation request cannot be confirmed by the service provider, you will be offered the choice of alternative arrangements (which may be with an alternative service provider), which may be at an additional cost or alternatively a full refund provided where the service provider allows. You agree that we are not liable to you for any such additional costs.

SPECIAL REQUIREMENTS

All seating and meal requirements must be requested at the time of booking. We do not provide any guarantees in relation to these requests and they are subject to availability.

FLIGHT SCHEDULE CHANGES

The airlines have the right to reschedule or cancel flights at any time. It is your responsibility to contact the airline prior to travel to ensure the scheduled departure time has not changed. We do not accept responsibility should changes occur nor do we accept responsibility for any additional cost incurred by you to make alterations to your booking to accommodate these changes as these are beyond our control. Flight delays are very common today. If your flight is delayed for any reason, the airlines are not required by law to pay for your enroute expenses, such as meals, hotels, taxis and phone calls.

TICKETING AND REFUNDS:

You acknowledge and understand that airlines can increase their prices at any time before tickets are issued. All airlines impose cancellation and change penalties up to 100% for many discount tickets. All tour operators, cruise lines, and some resort hotels impose cancellation and change penalties, too. Please view the applicable rules before you make your reservation.

CHECK YOUR ITINERARY:

As soon as you receive your booked itinerary, check it thoroughly to make sure it is correct as to dates, times, fares, and rates. We have no responsibility for losses and inconvenience arising from your failure to check your itinerary.

NON-USE OF COUPONS:

If you purchase a ticket or tickets containing flight coupons that you may or may not use, we do not guarantee that the airline will honor the ticket or rickets, and you agree to indemnify us against airline claims for the difference between the full fare for your actual itinerary and the value of the ticket that you purchased.

CRUISES, TOURS, OTHER PACKAGES, AND ALL-INCLUSIVE RESORTS:

If you book a trip, we must collect the tour operator’s, cruise line’s, or resort’s deposit when reservations are made. The amount of the deposit varies according to the tour operator or cruise line. We do not endorse or recommend any particular tour operator or cruise line; our role is strictly limited to facilitating the booking. After you finish your booking, we will send you any agreement required by the travel services supplier, along with a request that you sign that agreement and return it to us. In the event of any inconsistency between that agreement and this agreement, the latter shall govern.

PAYMENT PLANS:

Please be advised that all payment plans arranged directly with Wildish Wander are non-refundable. This policy is in place due to the nature of our travel services and the agreements we have with our partners and vendors.

Once a payment plan is initiated, the funds are allocated to secure various aspects of your travel arrangements, such as accommodations, transportation, and activities. These arrangements often involve non-refundable deposits and advance payments to third-party providers. Therefore, we are unable to offer refunds on payments made through our payment plans.

PAYMENT PROCESSING DISCLOSURE

All payments are securely processed through Stripe, a trusted third-party payment platform. An 5% processing and administrative fee will be applied to the total cost of your travel package. This fee covers merchant transaction costs, service handling, and administrative support required to manage your booking.

By proceeding with payment, you acknowledge and agree to this fee being added to your total.

For any questions regarding payment or to explore alternative payment options, please don’t hesitate to contact us directly.

FINAL PAYMENT:

For all vacation trips, you must have made full payment before we release the tickets or documents.

TRAVEL INSURANCE

We strongly recommend that you obtain travel insurance. We are an authorized representative of several travel insurance provider, on whose behalf we are able to offer you a travel insurance product. You must obtain a Product Disclosure Statement relating to the travel insurance product you are considering purchasing and should read that documentation before making any decision about whether to acquire the product. Our reservations consultants can provide you with general information about travel insurance at the time of booking. If you do not obtain travel insurance either through us or another travel insurance provider, you acknowledge that you may be required to sign a disclaimer.

TRAVEL DOCUMENTATION

Travel Documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable and subject to cancellation, reissue and/or amendment fees. All Travel Documents are non-transferable. All airline tickets must be issued in the name of the passport/photo identity holder and some carriers will deny carriage if the name varies from the passport or photo identification provided and the booking may be cancelled. It is your responsibility to ensure you have all required Travel Documents prior to travel. We will not be held responsible for tickets and/or documentation lost by you or a third party. Any charges associated with re-issue and re-sending of tickets and/or documentation will be at your expense. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Any errors in names, dates and timings on your documentation will be your responsibility.

PASSPORTS AND VISAS

All travelers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travelers on the booking have a valid United States passport which is valid for the relevant destination and transit point. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments, or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part).

HAZARDS:

We have no special knowledge regarding foreign entry requirements, unsafe conditions: health hazards, weather hazards, supplier bankruptcies, or the suitability for disabled persons of any portion of any tour. For foreign entry requirements and State Department travel advisories, go to http://travel.state.gov. For foreign health requirements and dangers, go to http://www.cdc.gov/travel/default.aspx. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control, and to submit all other claims against us within 30 days after the return of your trip.

POWER OF ATTORNEY:

As our client, you hereby appoint us to be your attorneys-in-fact for the purpose of signing all documents necessary to purchase and issue airline tickets, tours, cruises, and hotel guarantees for late arrival. You authorize any of the attorneys-in fact to sign credit card authorizations for said purchases whenever any of them receives a booking request reasonably believed to be from you or someone acting on your behalf, requesting those tickets be charged to this credit card account. Your agree that you will pay for all such purchases and will not hold us responsible for any of our actions pursuant to this power of attorney.

MISCELLANEOUS:

These Terms are governed by the laws of the United States and the State of Arizona, without reference to conflict of laws principles. If for any reason a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible to effectuate the intent of this Agreement, and the remainder of these Terms shall continue in full force and effect. You warrant that you possess all legal authority to use this agency in accordance with these Terms. These Terms, in addition to the Privacy Policy available on our Web Site, constitute the entire understanding and agreement between you and Wildish Wander with respect to all matters relating in any way to the use of Wildish Wander. All disputes between you and Wildish Wander will be settled by confidential arbitration in Gilbert, Arizona. Notwithstanding the foregoing, the parties may stipulate and agree to conduct the arbitration pursuant to the then-current rules of the American Arbitration

Association or any other agreed-upon arbitration services provider. All arbitration decisions are final and binding, and the judgment based on a ruling may be entered in and by any court of competent jurisdiction. Any rights not expressly granted herein are reserved.

For your protection, we strongly recommend that you purchase trip cancellation insurance and that you circle the appropriate box on the next page of this agreement. We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

By signing below:

I have been advised and understand all components of my itinerary. This includes dates, times, airline, destination, cancellation/change penalties, baggage fees, and documentation requirements for traveling internationally. All travelers’ names and birthdates are legal and are spelled the exact same as the government-issued photo ID (license or passport) being used at the airport.