PCE Travel Co. Terms and Conditions

Welcome to Tern!

Tern Software Inc (“Tern”) owns and operates a travel platform that connects travel advisors, Travel Suppliers, and travelers (“user’, “you” or “your”). This Terms of Service (“Terms of Service” or “Terms”) applies to and governs your access to and use of our website located at  tern.travel website (the “Website”) and the Tern mobile application (the “Tern App”) (the Website and Tern App are collectively referred to herein as the “Tern Platform”) and all services, features, functionality, tools, content, materials, and offers made available through the Tern Platform (collectively, together with the Tern Platform, the “Tern Services” or the “Services”).

These Terms of Service constitute a binding contract between you, as a user of the Tern Platform and the Services, and Tern.

THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND LIMIT THE REMEDIES AVAILABLE TO YOU IN A DISPUTE. 

IF YOU DO NOT AGREE WITH THESE TERMS, INCLUDING THE ARBITRATION AGREEMENT INCLUDED BELOW, DO NOT ACCESS THE TERN PLATFORM OR USE THE TERN SERVICES IN ANY MANNER.

Tern may modify or change these Terms from time to time in our sole discretion, effective immediately upon posting the revised Terms, along with the effective date, on the Tern Platform; however, Tern will notify you by email or through the Tern Services if Tern make a modification that materially affects your rights. When you access the Tern Platform and/or use the Tern Services after the updated Terms of Service is posted, such access and use signify your acceptance to the modifications.

The version of these Terms posted on the Tern Platform on each respective date you visit such will be the Terms applicable to your access thereto and/ or use of the Services on that date. Our electronically or otherwise properly stored copies of the Terms shall be deemed to be the true, complete, valid, and authentic copy of the version of the Terms that was in force on each respective date you used the Services.

Please review our Privacy Policy located at tern.travel/privacy to understand our privacy practices when you access the Tern Platform and/or use the Tern Services.

The Tern Platform is an online software platform connecting travel advisors, travelers, and suppliers. Travel agents use the Tern Platform to manage their travel business including such features as: CRM, trip planning, itinerary building, marketing, travel booking for travel clients, and commission tracking (“Travel Advisors”). Travelers use the Tern Platform to connect with their Travel Advisor, access relevant travel information., and authorize their Travel Advisor to book for trips on their behalf.   Travel suppliers (e.g., airlines, hotels and other lodging accommodations, car rental companies, tour operators, and travel insurance companies) use the Tern Platform to connect with Travel Advisors sharing resources on their travel related offerings (“Travel Suppliers”).Travel Advisors and Travel Suppliers are independent third parties and are not affiliated with or endorsed or sponsored by Tern. 

You represent and warrant that: (a) all information, data, materials, or other content that you submit to or through the Tern Platform or the Tern Services are and shall be true, accurate, complete, and suitable for the purpose which they are intended; and (b) your access to the Tern Platform and use of the Services shall at all times comply with all applicable laws, regulations, and industry standards. 

Tern allows Travel Advisors, Travel Suppliers, and travelers  to create and share content (including images, photographs, videos, communications, reviews, and other information materials) via the Tern Platform and Tern Services (collectively, “User Content”). By creating and uploading User Content to the Tern Platform, you grant Tern and its designees an unrestricted, irrevocable, perpetual, assignable, sublicensable, non-exclusive, worldwide, royalty-free, and fully paid-up license under all intellectual property rights to use, reproduce, publicly display, publicly perform, publish, copy, edit, modify, translate, reformat, transmit, , distribute, prepare derivate works of, and commercialize, in any media known or hereinafter developed, your User Content, with or without attribution, in any form or manner for any lawful purpose, without compensation to you. Tern has full rights to sublicense these rights through multiple tiers of distribution.

By creating and uploading User Content to the Tern Platform, you hereby represent and warrant: (a) that you own or have the full legal right to so use your User Content and grant Tern the rights describe above, (b) your User Content is not confidential or proprietary to any third party and is submitted to the Tern Platform without any expectation of privacy; (c) your User Content does not violate any law, regulation, or contractual restriction; (d) your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any person or third party; and (e) you are fully responsible for your User Content, which must comply with these Terms.

Tern is not responsible, or liable to you, any user, or third party, for the content, reliability, legality, or accuracy of any User Content.  Use of User Content is at your own risk.  

Tern neither actively monitors general access to the Tern Platform or the Services, nor exercises editorial control over any User Content. However, Tern does reserve the right to monitor such User Content or other use at any time as it deems appropriate and to remove any User Content or other materials that, in Tern’s sole discretion, may be illegal, may subject Tern to liability, may violate these Terms, or are, in the sole discretion of Tern, inconsistent with Tern’s intended purpose for the Tern Platform or the Services.

The Services may allow Tern Platform users to exchange messages (“Messages”) with each other. Sending Messages is a privilege, not a right, and Tern may terminate such privileges of any user at any time and for any reason. If a user sends you an objectionable Message, please contact Tern immediately at  support@tern.travel. You are solely responsible for the content of any Message you send. You agree that Tern may monitor Messages for compliance with these Terms, and Messages should not be considered confidential or proprietary.

TERMS AND CONDITIONS

Thank you for choosing PYNK CHAMPAGNE ESCAPES, LLC to assist you in your vacation planning saving you time and stress. Planning your vacation will involve a significant amount of your travel expert’s time. As a travel experts, we consider your lifestyle, travel goals, travel history, and your special requests when developing your custom itinerary. We research several hotels, tours, and flights to meet your specific needs and desires. We use trusted suppliers to offer you the best value for your hard-earned dollars and create a detailed final itinerary to ensure you a memorable and smooth vacation. Vacations arranged through PYNK CHAMPAGNE ESCAPES, LLC offer peace of mind and high-quality service every step of the way.

CONTRACT

Please carefully read all of the Terms and Conditions of travel below, these Terms and Conditions including all brochures, documents, correspondence and the terms and conditions of our travel vendors form the basis of the contract with you.  Before making a booking with us you must ensure that you have read and understood these Terms and Conditions (and ask any questions you may have). Please be aware that these Terms and Conditions contain waivers of liability as well as waiver of class action and venue selection and notice clauses, all of which effect your legal rights. By asking us to confirm your booking you are accepting all the Terms and Conditions laid out below and acknowledging that you have read the Terms of this Contract and agree with it.   The terms “we”, “us”, and “our” and PYNK CHAMPAGNE ESCAPES refer to PYNK CHAMPAGNE ESCAPES, LLC and the terms “you”, “your”, “client”, “my” and “customer” refer to the individual who makes a booking with us and all members of their group.

If you are making a booking as a group, the lead customer of the group is responsible for sharing these Terms and Conditions with all members of the group and is financially responsible for the booking.  We will not be liable for a group leader’s failure to share these Terms and Conditions with all members of their group.

You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these Terms and Conditions on their behalf, and (c) the information supplied by you is true and correct.

VIOLATIONS BY YOU

You agree that any violation of any such Terms and Conditions may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any monies paid for your reservation or purchase, and (c) your being denied access to the applicable travel related product or service.

CHANGES TO THESE TERMS AND CONDITIONS

PYNK CHAMPAGNE ESCAPES reserves the right, in our sole discretion, to change these Terms and Conditions at any time. Upon making changes, we will notify you via the email address you provide to us at booking. The current terms will apply to your booking.  You must therefore be familiar with the Terms and Conditions in effect at the time you book.  Your continued use of our services including continuing to use or maintain any bookings after notice of any changes to the Terms and Conditions constitutes your consent to the changes.

OUR RESPONSIBILITIES

PYNK CHAMPAGNE ESCAPES offers retail travel services to customers that are provided by separate and independent vendors of travel services. PYNK CHAMPAGNE ESCAPES does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that PYNK CHAMPAGNE ESCAPES acts only as agent for the client in acquiring transportation, hotel accommodations, tours, sightseeing and other privileges or services for the clients’ benefit. PYNK CHAMPAGNE ESCAPES shall never be held responsible for any loss, accident, injury, delay, defect, omission, or irregularity which may occur or be occasioned, whether by reason of any accident, negligence, closing or default of any independent company or persona engaged in or responsible for carrying out any of the arrangements or otherwise in connection therewith. It is highly recommended that Customers purchase a travel protection plan.

OUR PROFESSIONAL SERVICES

PYNK CHAMPAGNE ESCAPES agrees to provide services and/or professional recommendations as follows:

1. Pre-Planning Consultation:

• We actively listen to your needs and desires around your lifestyle, travel goals, travel history, budget, travelers and destination interests to incorporate into proposed itineraries.

• Once contracted for trip development, we provide support in case of any issues that may occur before, during and/or after travel.

2. Planning:

• We will research a number of flights, hotels, tours, cruises, excursions, and/or workshops, etc., to meet your unique needs and desires.

• We provide consultation to the client and their fellow travelers during the planning stage and respond to all queries in a timely manner.

3. Booking:

• We will utilize trusted suppliers to offer you the best value and service for your hard-earned money.

• We will facilitate the booking of travel (airfare, hotel/resort, cruise, tour, ground transportation, excursions, etc., or any desired combination) and its related services.

• We handle all files in the event of any supplier or arrival changes.

• We manage all travel portfolio details such as deposits, payments, invoicing, and room allocation details.

4. Confirmation/Pre-Departure:

• We will create a detailed final itinerary to ensure your peace of mind with a smooth and memorable vacation.

• We will provide all required travel documents no later than 10 days prior to departure, provided travel has already been paid in full.

5. While Traveling:

• We will handle any desired changes with booked suppliers and add-ons with new suppliers.

6. Post Return

• We will always be sure to follow up to hear more about your experience with us and our suppliers. We will request a review for use on our website and social media pages.

SUPPLIER QUOTES AND PRICING

Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made in full. PYNK CHAMPAGNE ESCAPES will ensure client receives quotes, deadlines, deposit, refund, and cancellation details within a timely manner to make financially prudent travel decisions.

Upon booking, we will provide you with instructions of payments and all due dates.  You must make all payments in full and on time.  Failure to make a payment may result in the cancellation of your travel.  In such a case this would be considered a cancellation by you and the cancellation terms and fees as described below would be in effect.

PYNK CHAMPAGNE ESCAPES will notify client of the supplier’s refund, change and/or cancellation fees and penalties during the proposal phase. Client is aware that the airline ticket, especially holiday, group and discounted fares may be subject to the loss of some or all of the fare or require expenditure of additional money if client elects to change or cancel the reservation.

PYNK CHAMPAGNE ESCAPES will make every effort to request that suppliers honor and uphold price as originally quoted; however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in cost for one or more of the travel components, which is the responsibility of the customer.

If travel is outside of the U.S., some components of the quotes are from foreign suppliers. Customers must note that currency fluctuates daily with exchange rates, and international payments may carry a foreign traction fee, which is the responsibility of the customer.

Flight confirmation is subject to availability and prices are subject to change after the date of quote or deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges and/or an increase in government-imposed fee(s) or tax(es).  PYNK CHAMPAGNE ESCAPES does not own, control, manage or operate any airline and your agreement as to any flight will be with the Air Carrier. We do not control any special requests made with airlines.  You should read and understand the Air Carriers’ terms and conditions.

CLIENT RESPONSIBILITIES

Client agrees to the following:

• Agrees to be attentive and responsive to adviser communications with the understanding that some information may be time sensitive, which may affect pricing.

• Agrees to make payments by the stated deadlines.

• Agrees to take responsibility for completing travel specific duties, such as, but not limited to visas, passports and/or inoculations.

• Agrees to take responsibility for reviewing and adhering to any COVID-19 or similar related policies or restrictions while traveling.

• Agrees to encourage friends/family/colleagues/fellow travelers to make reservations exclusively through PYNK CHAMPAGNE ESCAPES for group rates and added benefits.

• Give due diligence to relevant travel warnings.

• Provide PYNK CHAMPAGNE ESCAPES a method of contacting Customer in the case of an emergency.

• Agrees to let PYNK CHAMPAGNE ESCAPES know of any accommodation condition or services that are unsatisfactory during this travel.

PYNK CHAMPAGNE ESCAPES’ TRAVEL PLANNING SERVICE FEES

Any applicable planning or service fees will be fully disclosed prior to starting your travel planning journey with PYNK CHAMPAGNE ESCAPES. All Service Fees and Planning Fees charged by PYNK CHAMPAGNE ESCAPES are non-refundable. Below is a guideline, but yield to the specific amount in your agency agreement you sign and the planning charge invoice. 

Pricing & Availability Note

Fees are payable by debit, credit card, gift card, or bank transfer via emailed Invoice link. PYNK CHAMPAGNE ESCAPES will not cover the merchant fees associated with paying the above fees. PYNK CHAMPAGNE ESCAPES’ fees are separate from the cost of your trip and may be split between multiple travelers.

Our service fee is integral to covering the time spent researching, pricing, compiling, and organizing your booking. If your trip is not finalized and deposited within 30 days, we must treat it as a new booking, which incurs a fresh service fee. This is necessary due to the need for re-pricing and reorganizing your trip based on current availability. Additionally, should the scope of your trip change significantly, a higher service fee may apply to accommodate the additional work required before more work can continue.

CREDIT CARD PAYMENTS

While we and/or travel vendors do accept major credit cards including Visa, Mastercard, American Express and Discover, customers must provide to us a click or signed authorization for every transaction for your trip. Your authorization is an agreement for us to charge your card and an acknowledgement and agreement to these terms and conditions including the cancellation terms. As such you agree not to make any improper chargebacks.

In certain cases, you may dispute charges with credit card companies (“chargebacks”). Before initiating a chargeback, we ask you first to call us to discuss any questions or concerns about our charges. We will work with you in attempting to resolve your concerns. By using our service to make a reservation, you accept and agree to our cancellation policy. PYNK CHAMPAGNE ESCAPES retains the right to dispute any chargeback that is improper and recover any costs, including attorney’s fees related to improper chargebacks. Additionally, in the event of an improper chargeback, we retain the right to cancel any travel reservation related to that improper chargeback. The following chargeback scenarios are improper, and we retain the right to investigate and rebut any such chargeback claims:

• Chargebacks resulting from non-cancellable reservations, whether or not the reservation is used.

• Chargebacks resulting from charges authorized by family, friends, associates or other third parties with direct access to your credit card. This does not include credit card fraud.

• Chargebacks arising from inconsistency or inaccuracy with regard to the supplier’s product description.

• Chargebacks resulting from force majeure or other circumstances that are beyond the control of PYNK CHAMPAGNE ESCAPES or the travel vendor.

• Chargebacks resulting because you do not agree with the cancellation policy.

PYNK CHAMPAGNE ESCAPES CANCELLATION FEES:

• All Non-Group Bookings: $50 per person + the supplier’s fee (if applicable)

• All Group Bookings:  $50 per person + the supplier’s fee (if applicable)

Note: PYNK CHAMPAGNE ESCAPES’ cancellation fees are separate from the supplier’s cancellation fees. Supplier policies regarding cancellation fees will be relayed in your trip proposal. Suppliers may choose to provide a travel voucher or credit in lieu of refund.  We are not responsible for a supplier’s failure to pay a refund or for supplier bankruptcy or insolvency. Cancellation fees must be paid via a provided link in order for PYNK CHAMPAGNE ESCAPES to move forward with cancellation of trip components. If the trip is moved, or another trip is planned before canceling a trip resulting in the number of trips with PYNK CHAMPAGNE ESCAPES to be the same or greater, this fee can be waived.

Once purchased, air transaction prices will not increase, except for potential charges that result from government-imposed taxes or fees. You consent to pay for such changes and authorize PYNK CHAMPAGNE ESCAPES to charge your credit card for such additional amount, albeit rare.

Suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs, and taxes, and to reflect fluctuations in foreign exchange markets.

If the reason for cancellation is covered under the terms of your travel protection plan you may be able to reclaim these charges, for this reason we strongly encourage the purchase of a travel protection plan including additional cancel for any reason coverage.

CLIENT REFUNDS

Client understands and agrees that PYNK CHAMPAGNE ESCAPES’ Fees are nonrefundable, nontransferable and apply to each customized travel journey requested.

Client understands that travel components are refundable only based on individual supplier policy and you will be informed with those detail within your proposal.

Client understands that any refunds that may be due to them post cancellation; PYNK CHAMPAGNE ESCAPES, as your travel advisor, will assist with client receiving refund from supplier; but shall not be held liable in any form for unpaid supplier refunds.

Client understands that supplier prices change constantly. PYNK CHAMPAGNE ESCAPES assumes no responsibility if price lowers after travel arrangements have been confirmed, paid in full or ticketed. Client also understands there may be a fee to receive refunds in some instances, such as refunds of group contracted airfare after ticketing date.

PACKAGED PRICING 

Typically, we collaborate with suppliers to curate a comprehensive packaged vacation that brings all the elements together seamlessly for you. However, it's important to note that due to the contractual agreements with hotels, tour operators, flights, and transfers, they often do not permit the breakdown and disclosure of individual item pricing.

Consequently, as a travel agency, we may not have access to the itemized pricing for each component on the itinerary. In most instances, the vacation package we offer is presented as a whole, encompassing all the included elements rather than being itemized separately. This approach ensures a well-crafted and cohesive travel experience, but it means we may not be able to provide a detailed breakdown of individual costs.

Rest assured, our aim is to provide you with a seamless and enjoyable vacation, and we are available to address any queries or concerns you may have about the package or its inclusions. Your satisfaction is our priority, and we are committed to crafting the perfect travel experience for you.

CHANGES AND CANCELLATION BY THE SUPPLIER

We will inform you as soon as reasonably possible if a supplier needs to make a significant change to your confirmed booking or to cancel. PYNK CHAMPAGNE ESCAPES is not responsible for any loss or damages, emotional or otherwise. PYNK CHAMPAGNE ESCAPES, as your contracted travel advisor, will make reasonable effort to rebook redirected client to assist with comfort and safety, but we will have no further liability to you. PYNK CHAMPAGNE ESCAPES is not responsible for any loss or damages, emotional or otherwise.

If between planning time and/or during actual travel, circumstances require changes, PYNK CHAMPAGNE ESCAPES, and its suppliers, reserve the right to cancel or vary any itinerary and substitute components of any trip, including but not limited to hotels and accommodations of comparable quality, if air schedule or surface transportation charges, security matters, and/or other events make such alterations necessary. Suppliers may substitute transportation equipment depending on any variety of factors, including the volume of passengers on the trip. During local or national holidays or special events, peak seasons, on certain days of the week, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing trips, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. PYNK CHAMPAGNE ESCAPES cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason. These changes will not be considered material changes and will not be consider cause for cancellation by the Customer. Normal cancellation penalties still apply to the trip that has been changed.

NO REFUND FOR UNUSED ARRANGEMENTS

As PYNK CHAMPAGNE ESCAPES’ prices are based on contract rates, there will not be any refund for any unused portion of a travel booking. If you cancel while the trip is in progress, there is no refund for the unused portion.

FORCE MAJEURE 

PYNK CHAMPAGNE ESCAPES assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, hurricane, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by PYNK CHAMPAGNE ESCAPES that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the circumstances amounting to force majeure, we will not be required to refund any money to you, although if we can recover any monies from our suppliers, we will refund these to you without any charge by PYNK CHAMPAGNE ESCAPES. We will always be entitled to retain our fees.

TRAVEL PROTECTION 

It is the customer’s responsibility to protect their purchases. For this reason, Travel Protection Coverage including additional cancel for any reason coverage is strongly recommended. Such plan should cover Trip Cancellation or Interruption, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel protection plans can help protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip). It also helps with reimbursement for medical emergency costs (including very costly medical evacuation costs), missed connections and baggage loss. Travel Protection Plans including cancel for any reason coverage must be purchased in close conjunction with your travel purchase.

PYNK CHAMPAGNE ESCAPES is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel insurance plans. PYNK CHAMPAGNE ESCAPES cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent or broker.

Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. PYNK CHAMPAGNE ESCAPES cannot be held responsible for denied entry if a customer is unable to provide details to authorities of insurance or denial of entry for any reason. Declining to purchase an adequate travel protection plan could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which trip protection plan coverage would otherwise have been available.   If this protection is declined, a signed liability release waiver form will be required.

DESTINATIONS

Travel to certain destinations may involve greater risk than others. PYNK CHAMPAGNE ESCAPES urges customers to remain informed daily as to current news, as well as to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, and http://www.cdc.gov. In addition, you should consult with government websites to ensure that you are in compliance with all requirements for admittance into that country, including COVID- 19 requirements, as well as understanding local laws that govern travel within a country, such as medical tests and tracking. Should you choose to travel to a country that has been issued a travel warning or advisory, PYNK CHAMPAGNE ESCAPES will not be liable for damages or losses that result from travel to such destinations.

Each foreign country holds different views of past criminal offenses – if you have a current or past offense, please contact that country directly for entry and exit requirements. Travelers with DWI or DUI records should check whether current rules exclude admission to foreign destinations. As an example, Canada often denies entry to travelers with a DUI conviction. These requirements remain the traveler’s responsibility due to the private nature of criminal records. For further information, please visit the U.S. State Department web site: travel.state.gov.

CLIENT IDENTIFICATION AND SAFETY

Clients are required to send Passport or State Issued ID copies for all travelers to confirm reservations. We keep these copies in an electronically secure space to utilize for booking purposes and to mitigate unforeseen issues that may arise during international travel. PYNK CHAMPAGNE ESCAPES strongly urges all clients to purchase travel insurance in the unlikely event of travel delays, illness, or injury.

The client must provide correct legal names and dates of birth that match identification to be used for travel (i.e., Passports/ Driver’s License) to PYNK CHAMPAGNE ESCAPES. Name changes are not permitted on airline tickets in any circumstance. Clients are responsible for providing accurate information to PYNK CHAMPAGNE ESCAPES via the Client Profile Form. PYNK CHAMPAGNE ESCAPES is not responsible for costs incurred by incorrect information provided by client for travel planning including reservations and airline tickets. Please double check that we have all information correct prior to authorizing booking to commence.

Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility. The name, gender and date of birth must match the information listed on the airline ticket(s) and booking records.

Beginning May 7, 2025, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or another acceptable form of ID to fly within the United States. This is the responsibility of the traveler.

Valid passports are required for all international destinations (outside of the United States) and the expiration date should be at least six (6) months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages.  Some airlines will not allow you to board if this requirement isn’t met.

Where visa and vaccinations records are required, please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration officials (s). Should a visa not be issued, PYNK CHAMPAGNE ESCAPES is not responsible for lost payments made toward contemplated trip. However, PYNK CHAMPAGNE ESCAPES will make effort to assist with re-routing the client.

Whether traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight.

Visit the DHS website: https://www.tsa.gov/travel/security-screening/identification for updates on what to expect during your security screening; what you can bring in your carryon, etc.

VIisit the State Department website: www.travel.stat.gov for visa, passport support, and destination safety and health hazard notifications.

COVID-19 ASSUMPTION OF RISK

By booking a trip at this time, you acknowledge the highly contagious nature of COVID-19 and voluntarily assume the risk for yourself, and any minors traveling with you, that you may be exposed to or infected by COVID-19 by traveling and that such exposure or infection may result in personal injury, illness, permanent disability, and death even if such injuries or losses occur in a manner that is not foreseeable at the time you book your trip. You acknowledge that exposure to any viruses or disease is an inherent risk of traveling, that cannot be controlled or eliminated by PYNK CHAMPAGNE ESCAPES.

Client understands that it is his/her responsibility to check, understand, and comply with the latest travel information regarding this virus at:  https://wwwnc.cdc.gov/travel/notices, domestic governing bodies https://travel.state.gov, destination governing bodies, and all Suppliers associated with Client’s travel.

Client is aware that it is his/her personal decision to travel, and is doing so with full knowledge of current travel recommendations, restrictions, and requirements with regards to the COVID-19 and takes full responsibility for his/her actions.

Client is aware the travel warnings, travel restrictions and rules including screening and use of masks, quarantining, travel insurance restrictions, and restrictions that may impede Clients ability to enter or exit a destination as planned, related to COVID-19 and understands the risks, is accepting of these, WHETHER ARISING FROM THE NEGLIGENCE OF THE PYNK CHAMPAGNE ESCAPES OR OTHERWISE, and holds PYNK CHAMPAGNE ESCAPES harmless for any travel restrictions, death, illness, cancellations by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider, financial loss, quarantining rules or measures put in place at airports or destinations Client is traveling through.

Client further agrees to hold PYNK CHAMPAGNE ESCAPES harmless for any financial penalties or fees imposed by the by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider due to cancellations or postponements due to COVID-19 and agrees not to sue or institute a credit card dispute or “charge back” to PYNK CHAMPAGNE ESCAPES or its partners for said penalties, fees, or real or alleged damages.The terms of this HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of this Contract, whether by operation of law or otherwise.

NON-RESPONSIBILITY

PYNK CHAMPAGNE ESCAPES, and its employees, members, agents, and representatives use third party Suppliers to arrange tours, transportation, sightseeing, lodging, and all other services related to this trip. PYNK CHAMPAGNE ESCAPES is an independent contractor and is not an employee, agent, or representative of any of these suppliers. PYNK CHAMPAGNE ESCAPES does not own, manage, operate, supervise, or control any transportation, vehicle, airplane, hotel or restaurants, or any other entity that supplies services related to your trip. All suppliers are independent contractors and are not agents or employees or representatives of PYNK CHAMPAGNE ESCAPES. All tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions specified by each supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the services, all Customers agree that neither PYNK CHAMPAGNE ESCAPES, nor its employees, agents, or representatives are or may be liable for any loss, injury, or damage to any trip Customer or their belongings, or otherwise, in connection with any service supplied or not supplied resulting directly or indirectly from any occurrence beyond the control of PYNK CHAMPAGNE ESCAPES. PYNK CHAMPAGNE ESCAPES assumes no responsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any Customer that may result from any act or omission on the part of others; PYNK CHAMPAGNE ESCAPES assumes no responsibility or liability for personal property; and PYNK CHAMPAGNE ESCAPES shall be relieved of any obligations under these terms and conditions in the event of any strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation. PYNK CHAMPAGNE ESCAPES accepts no responsibility for lost or stolen items. PYNK CHAMPAGNE ESCAPES reserves the right to refuse any Customer or potential Customer at its sole discretion.

ASSUMPTION OF RISK/WAIVER

Customer is aware that travel such area as customer is undertaking on the trip may involve inherent risks, some in remote areas of the world. Inherent risks include, but are not limited to, risk of injury or death from: motor vehicles collisions, animals, roadway hazards, slips, and falls, criminal or terrorist acts, government actions, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to the elements, including heat, cold, sun, water, and wind; your own negligence and/or the negligence of others, including trip guides, other Customers, PYNK CHAMPAGNE ESCAPES and its employees, agents and/or representatives; attack by or encounter with insects, reptiles, and/or animals; accidents or illness occurring in remote places where there are no available medical services; fatigue, chill, overheating, and/or dizziness,; known or unknown medical conditions, physical excursion for which you are not prepared or other such accidents; the negligence or lack of adequate training of any third-party providers who seek to assist with medical or other help either before or after injuries have occurred; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; and the adequacy of medical attention once provided.

Customer understands the description of these risks, is not complete and that unknown or unanticipated risks may result in injury, illness, or death.  In order to partake of the enjoyment and excitement of this trip, customer is willing to accept the risks and uncertainty involved as being an integral part of travel, including the risk of infection, illness, and death. Customer hereby accepts and assumes full responsibility for any and all risks of illness, injury or death and of the negligence of PYNK CHAMPAGNE ESCAPES and agrees to and shall hold harmless and fully release PYNK CHAMPAGNE ESCAPES, its owners, members, agents and assigns (together PYNK CHAMPAGNE ESCAPES ) from any and all claims associated with the trip, including any claims of third party negligence and/or the negligence of PYNK CHAMPAGNE ESCAPES and customer hereby covenant not to sue PYNK CHAMPAGNE ESCAPES  for any such claims or join any lawsuit or action that is suing PYNK CHAMPAGNE ESCAPES. This agreement also binds your heirs, legal representatives, and assigns.  The terms of this HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of this Contract, whether by operation of law or otherwise.

INDEMNIFICATION

Each customer is expected to act responsibly and adhere to all behavior guidelines established by PYNK CHAMPAGNE ESCAPES and our local suppliers. We and our local suppliers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of others. In any such case, there will be no refund and we will not be liable for any expenses incurred by you due to your removal.

Customer agrees to and shall indemnify and hold harmless PYNK CHAMPAGNE ESCAPES, and each of our owners, members, agents and assigns (collectively “PYNK CHAMPAGNE ESCAPES”), from any expenses, losses, liabilities, damages, judgments, settlements and costs (collectively, “damages”) involved with or incurred by PYNK CHAMPAGNE ESCAPES (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from: (i) Customer’s breach or violation, or threatened breach or violation, of this Agreement and (ii) Any damage caused by Customer while participating in the trip.

PRE-EXISTING MEDICAL CONDITIONS/PERSONS WITH DISABILITIES

The nature of many of the destinations we travel to means that in some cases they may be unsuitable for those who use a wheelchair or have a lack of mobility. However, we will be delighted to discuss the feasibility of your participation in any of our trips.

It is essential that you advise us before booking if you do have any disability or pre-existing medical condition which may affect your trip, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. PYNK CHAMPAGNE ESCAPES will communicate requests to Suppliers but cannot be responsible if ADA accommodations are not available.  Any accommodations provided will be at the sole expense of the customer requiring the accommodation. Please note that accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.

Our Suppliers are, unfortunately, unable to offer additional assistance to customers with limited mobility and all such assistance will need to be provided by whoever the customer is traveling with. Customers with disabilities must notify PYNK CHAMPAGNE ESCAPES at the time of booking of status and of the identity of their non-discounted, paid travel companion who will be responsible for providing all necessary assistance. We may request that you provide a letter from your doctor confirming your fitness to travel.

If you are pregnant or expecting at or around the time of your planned travels, please inform us prior to booking. Some Suppliers will not permit travel past certain gestational periods for your safety and the safety of your child/ren.  If you become pregnant after booking with us, please consult with a doctor and review the Supplier terms and conditions as they relate to your booking to determine whether you will be permitted or prevented from traveling. If you are denied boarding, embarkation, or access to a Supplier due to a pregnancy, PYNK CHAMPAGNE ESCAPES] shall not be liable for any losses, expenses, or refunds resulting from such loss in access for you or anyone in your group.

GOVERNING LAW/SUBMISSION TO JURISDICTION. JURY WAIVER/NOTICE OF CLAIM

This Agreement and all attachments hereto and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Minnesota exclusive of conflict or choice of law rules. Any claims shall be brought in a court of competent jurisdiction located in Minnesota. You agree that you will only bring claims against PYNK CHAMPAGNE ESCAPES in your individual capacity and not as a plaintiff or class member in any purported class action or representative proceeding. PYNK CHAMPAGNE ESCAPES shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means that you agree to these conditions of sale and expressly waive any right to punitive damages. You understand and agree that no claims will be considered and that you will not bring suit against PYNK CHAMPAGNE ESCAPES unless you have first provided a typewritten notice of claim to PYNK CHAMPAGNE ESCAPES within 30 days after the trip or cancellation of the trip.

ENTIRE AGREEMENT AND SEVERABILITY

This agreement, including any other documents, including invoices we provide you, and the terms and conditions of our suppliers, constitutes the entire agreement and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to PYNK CHAMPAGNE ESCAPES. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

SELLER OF TRAVEL

Please note that the owner and founder of PYNK CHAMPAGNE ESCAPES, Jazmyn McGruder, is under the travel host agency, FORA TRAVEL, INC., and is authorized to sell travel services to clients in all U.S. states, with the exception of those who live in Hawaii. Our commitment to compliance is reflected in our Seller of Travel Registration Numbers for the states that require them: 

California - Seller of Travel Registration No. 2151995-50

Florida - Seller of Travel Registration No. ST43973

Washington - Seller of Travel Unified Business ID (UBI) #605329242

We're here to ensure your travel is seamless and stress-free. 

Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.

Final Agreement

By booking with PYNK CHAMPAGNE ESCAPES, you acknowledge you've read and agreed to these terms. Our goal is to ensure a seamless and enjoyable travel experience for you. For any questions or further clarification, please reach out to us.

We look forward to helping you find your perfect destination!