By engaging the services of Meg Goodner, operating as M. Good Travel (“Advisor”), clients (including all traveling companions or representatives) acknowledge and agree to the following Terms & Conditions.

M. Good Travel acts solely as an intermediary between clients and independent travel suppliers, including but not limited to airlines, hotels, cruise lines, tour operators, transportation providers, and activity vendors.

M. Good Travel does not own, operate, or control these suppliers and is not responsible for their acts, omissions, or performance.

Suppliers’ individual terms, conditions, cancellation policies, and responsibilities apply to all bookings.

• Planning fees (if applicable) are outlined prior to planning and are non-refundable once planning begins.
• Pricing and availability are not guaranteed until confirmed by the supplier and secured with deposit or full payment.
• Credit card authorization will only be collected via secure, encrypted systems or official supplier authorization forms.
• Clients are encouraged to use a credit card for travel purchases, as some cards offer dispute protection or travel benefits.

Clients are responsible for reviewing all travel documents upon receipt and promptly notifying M. Good Travel of any discrepancies.

This includes, but is not limited to:

• Name accuracy
• Dates and routing
• Room types
• Entry requirements
• Ticketing details

Failure to identify errors prior to travel may result in additional costs, denied boarding, or denied entry.

Clients are solely responsible for understanding, obtaining, and complying with all passport, visa, transit, vaccination, and entry/exit requirements for their destination(s).

Requirements may vary based on:

• Citizenship and passport held
• Dual nationality
• Country of residence
• Length or purpose of stay
• Transit routing

Passports must generally be valid for at least six months beyond the return date, unless otherwise specified by the destination.

M. Good Travel does not:

• Verify eligibility
• Submit applications
• Monitor policy changes
• Track approval status
• Guarantee entry or transit

Entry requirements may change at any time without notice. Failure to comply may result in denied boarding, refused entry, fines, or additional expenses, for which M. Good Travel is not responsible.

Certain travelers, including many visa-exempt passport holders such as those from the United States, Canada, Australia, New Zealand, Japan, Singapore, South Korea, the European Union, and other regions, may be required to obtain a UK Electronic Travel Authorization (ETA) prior to entering or transiting through the United Kingdom.

Key Points:

• Requirements depend on nationality and passport held
• UK passport holders and dual citizens traveling on a UK passport are generally exempt
• Applications must be completed online in advance of travel
• Approval timelines, validity, and fees are determined by the UK government and may change at any time

Transit & Connection Advisory:

• Travelers transiting through the UK, including connections via London Heathrow (LHR) or other UK airports, may still be required to hold a valid ETA depending on nationality and routing.
• Because airline re-routes, missed connections, or overnight delays can result in unexpected UK entry, travelers eligible for ETA are strongly encouraged to obtain one even if only transiting.

UK Territories:

Some British Overseas Territories and special jurisdictions may have additional or different entry requirements. Travelers are responsible for confirming rules specific to their itinerary.

Official UK ETA information and applications: 

https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta

M. Good Travel provides this information for awareness only and does not submit applications, monitor changes, or ensure approval.

The European Travel Information and Authorization System (ETIAS) is an upcoming requirement for visa-exempt travelers entering the Schengen Area.

General Overview:

• ETIAS applies to travelers from many non-EU countries, including the United States
• Applications must be completed online prior to arrival
• Authorization validity, processing timelines, and fees are determined by the European Union

ETIAS implementation timelines and requirements may evolve. Travelers are responsible for confirming current requirements and applying in advance of travel.

Official EU information:

https://travel-europe.europa.eu/etias_en

M. Good Travel does not track ETIAS implementation dates, application status, or traveler eligibility.

Some destinations require:

• Advance visas
• Transit visas
• Proof of onward travel
• Proof of funds
• Vaccination documentation

Clients are responsible for confirming requirements directly with official government sources or the appropriate embassy or consulate.

Any government or third-party websites shared by M. Good Travel are provided for informational purposes only.

M. Good Travel is not responsible for:

• Accuracy or completeness of external content
• Website outages
• Policy changes made after information is shared

Clients should always verify requirements directly with official government authorities.

Clients are responsible for ensuring:

• Name, date of birth, and gender on airline tickets exactly match government-issued identification
• Compliance with airline baggage, check-in, and boarding rules
• Monitoring airline schedule changes and delays

For international flights, clients should reconfirm flights 24 hours prior to departure and monitor airline communications.

For U.S. domestic travel, REAL ID-compliant identification is required unless traveling with a passport.

M. Good Travel strongly recommends purchasing comprehensive travel insurance, including coverage for:

• Trip cancellation or interruption
• Medical expenses
• Emergency evacuation
• Travel delays

Insurance is the client’s responsibility. Declining insurance releases M. Good Travel from liability related to uncovered losses.

Click here to get a quick quote with Arch RoamRight or contact Meg for additional options.

M. Good Travel is not responsible for delays, changes, losses, or additional expenses resulting from events beyond its control, including but not limited to:

• Weather events or natural disasters
• Airline or supplier schedule changes
• Labor strikes
• Government actions or border restrictions
• Public health measures
• Supplier insolvency

Refunds or rebookings are subject to individual supplier policies.

M. Good Travel is based in Porto, Portugal and operates on Western European Time (WET).

Business Hours:

Monday–Friday, 11:00 am – 7:00 pm (WET)

Communication Guidelines:

• Primary communication is via email
• Typical response time during planning is 2–3 business days
• Urgent, time-sensitive matters are prioritized
• Non-urgent messages outside business hours may be addressed the next business day

Language:

Services are provided primarily in English. M. Good Travel is not responsible for translation errors or misunderstandings involving third-party suppliers or foreign-language documentation.

M. Good Travel shall not be liable for:

• Supplier performance failures
• Acts of negligence by third parties
• Denied boarding or entry
• Missed connections
• Additional expenses due to non-compliance with entry requirements

By proceeding with travel planning or booking, clients acknowledge and accept these limitations.

By engaging M. Good Travel’s services, submitting payment, or confirming bookings, clients confirm they have read, understood, and agreed to these Terms & Conditions.

Questions should be addressed prior to finalizing travel arrangements.