Sceptre Vacations Cancellation Policy

CANCELLATION FEES: All cancellations must be received in writing. Cancellations made after confirmation; the deposits will be forfeited. Cancellations made after final payment is received are subject to the following penalties:

120 – 95 days prior Deposit will be forfeited

94 – 65 days prior 25% of total trip cost + Insurance + Any applicable supplier fees*

64 – 30 days prior 50% of total trip cost + Insurance + Any applicable supplier fees*

29 – 8 days prior 75% of total trip cost + Insurance + Any applicable supplier fees* Less than 7 days 100% non-refundable

*Cancellation policies may vary by supplier. You will be advised of the applicable penalties for your group. NOTE: Refunds are processed within 45 days of the group’s return date.

AIR CANCELLATIONS: Airline cancellation penalties vary depending on the carrier. Applicable penalties pertaining to your group are outlined in your individual group contract.

DOCUMENTATION: Travel documents are shipped to the group leader approximately 2 to 3 weeks prior to departure and only after the final payment has been received.

CHANGE FEES: After confirmation, any amendments made to confirmed services are subject to a fee of $100.00 per change, plus any additional supplier fees. This includes the removal of any services such as hotels, tours and transfers. No changes/revisions are allowed within 30 days of departure. There are no refunds for unused or cancelled services.

LIABILITY: The carriers, hotels and other suppliers providing travel or other services for Sceptre Vacations are independent contractors and are not agents or employees of Sceptre Vacations and/or its affiliates. Sceptre Vacations and its affiliates are not responsible for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such supplier, or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Sceptre Vacations and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond their direct control and are not responsible for any additional expense, omissions, delays, re-routing or acts of any government authority.