Oceania Cruises Cancellation Policy

Cancellation Policy

A 100% cancellation fee will be imposed for non-appearance at the port of embarkation at the scheduled time of departure, or if written notice of cancellation is not received within the required timeframes. Cruise fare is defined as the total cost of any cruise or air component purchased through Oceania Cruises, excluding Optional Facilities and Services Fees. Please refer to the Guest Ticket Contract for fees relating to the cancellation of Optional Facilities and Services. Any refund due, as indicated by the cancellation fee schedule, will be processed after receipt of written notice of cancellation. Cancellation notices must be submitted in writing and received by Oceania Cruises no later than the day before applicable cancellation fees are assessed. Guests who cancel within the periods indicated below are subject to the following per person cancellation fees.

VOYAGES LESS THAN 180 NIGHTS
Horizon Suites and Below
Days Prior to Departure | Cancellation Fee
181 days or more | US$150 per person administrative fee
180 – 151 days | US$500 per person administrative fee
150 – 121 days | 25% of cruise fare*
120 – 91 | 50% of cruise fare*
90 – 61 days | 75% of cruise fare*
60 – 0 days | 100% of cruise fare*

Owner’s, Vista, and Oceania Suites
Days Prior to Departure | Cancellation Fee
181 days or more | US$150 per person administrative fee
180 – 151 days | 10% of cruise fare
150 – 121 days | 25% of cruise fare*
120 – 91 days | 50% of cruise fare*
90 – 61 days | 75% of cruise fare*
60 – 0 days | 100% of cruise fare*

VOYAGES 180 NIGHTS OR MORE
Days Prior to Departure | Cancellation Fee
Deposit – 181 days | US$500 per person
180 – 151 days | 25% of cruise fare*
150 – 121 days | 50% of cruise fare*
120 – 91 days | 75% of cruise fare*
90 – 0 days | 100% of cruise fare*

All cancellation fees are assessed per person.

Cancellation fees apply to all travel components, including cruise, air and land arrangements.

No refund, payment, compensation or credit will be issued for:
• Unused or partially used portions of the cruise or CruiseTour
• Optional Facilities and Services Fees (including shore excursions), except as expressly stated in the Guest Ticket Contract

Changes to a booking may be treated as a cancellation and rebooking and may result in applicable cancellation fees. Additional administrative or service fees may apply depending on the nature of the change. Guests are responsible for any additional costs resulting from changes, including airline-imposed fees.

If a guest modifies a booking to add a CruiseTour with air arrangements after full payment is due, Oceania Cruises may impose a service fee of up to US $150 per person. Such additions are subject to availability and may not be available within thirty (30) days of sailing.

Guests are responsible for obtaining all required travel documentation, including passports, visas, and health documentation. Failure to present required documentation may result in cancellation of the booking with applicable penalties.