Sceptre Vacations Cancellation Policy

CANCELLATION AND CHANGE POLICIES

CHANGE AND CANCELLATION POLICY:

All payments are non-transferable and non-refundable. For some flights from the United States, you may cancel the ticketed reservation without penalty and receive a refund provided that you cancel the reservation within 24-hours after making it, if the reservation is made one week or more prior to a flight's departure. This is subject to the terms of the specific carrier. It is your responsibility to be aware of your carrier’s cancellation terms. All featured self-drive and independent package payments and customized booking payments are non-refundable and non-transferable whether bookings made through call center or website. We offer a cancellation waiver insurance plan that can cover cancellation for any reason up to 3 business days prior to departure. All land itinerary changes are discretionary and incur a minimum fee of $50 per change plus any additional costs incurred. For certain special promotional packages, deviations are not allowed. For air changes penalties vary. Minimum fee for changes to airline reservations is $100 per person per segment. Spelling corrections to clients’ names after tickets have been issued are subject to airline change fees. If documents have been issued a processing fee will apply to send revised travel documents. Fees are subject to adjustment at any time at the Operator’s discretion.

CLIENTS WITH TRIP PROTECTION PLAN AND SHARED ACCOMMODATIONS PACKAGES

Please be advised should you cancel your booking and your package has shared accommodations in a Villa or Apartment you will be refunded your airfare (less cost of Trip Protection Plan). Since your accommodations are still be used by other members in your traveling party there will be no refunds on the apartment/villas or car components.

REFUNDS FOR UNUSED SERVICES

No refunds will be made for unused services or vouchers once travel arrangements have commenced.