Eze2Travel Customized Trip Cancellation Policy

All payments are non-refundable.

Final payment may be slightly adjusted due to currency conversion changes.

Current applied conversion €1 = $1.16

Cancellation. Cancellation of travel must be made in writing and is effective from the date we receive the written notification.  Our planning fee is always non-refundable.  Eze2Travel incurs costs with the Suppliers of your trip well in advance of your departure date. All Suppliers have their own cancellation policies, which apply to your booking.  Upon receipt of your cancellation request we will contact the Suppliers for any applicable refunds subject to the Supplier’s terms and conditions.  If you are entitled to a refund, please note that the Supplier is responsible for this refund, not Eze2Travel. Suppliers may choose to provide a travel voucher or credit in lieu of refund.  We are not responsible for a Supplier’s failure to pay a refund or for supplier bankruptcy or insolvency.

If the reason for cancellation is covered under the terms of your travel protection plan you may be able to reclaim these charges, for this reason we strongly encourage the purchase of a travel protection plan including additional cancel for any reason coverage.

Airline tickets are governed by the air carriers’ terms and we are not responsible for any air carrier’s decision regarding refund.

Changes and Cancellation by the Supplier. We will inform you as soon as reasonably possible if a Supplier needs to make a significant change to your confirmed booking or to cancel. We will also liaise between you and the Supplier in relation to any alternative arrangements offered by the Supplier, but we will have no further liability to you.

If between planning time and/or during actual travel, circumstances require changes, Eze2Travel and its Suppliers, reserve the right to cancel or vary any itinerary and substitute components of any trip, including but not limited to hotels and accommodations of comparable quality, if air schedule or surface transportation charges, security matters, and/or other events make such alterations necessary. Suppliers may substitute transportation equipment depending on any variety of factors, including the volume of passengers on the trip. During local or national holidays or special events, peak seasons, on certain days of the week, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. Eze2Travel cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason. These changes will not be considered material changes and will not be consider cause for cancellation by the traveler. Normal cancellation penalties still apply to the trip that has been changed.

NO REFUND FOR UNUSED ARRANGEMENTS.  As Eze2Travel’s prices are based on contract rates, there will not be any refund for any unused portion of a travel booking. If you cancel while the trip is in progress, there is no refund for the unused portion.