Riviera Travel Cancellation Policy
Updated on: Apr 8, 2026
You can cancel your holiday at any time by contacting our office. The cancellation of your holiday will be effective once we have heard from you. Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges as set out below. Where a percentage is shown this is a percentage of the total holiday cost.
Please note that if you cancel, any insurance premiums you have paid may be non-refundable as they do not form part of the holiday contract.
All Cruises, River, Yacht and Ocean
Period before departure within which written notification of cancellation is received by us | Cancellation charge per person cancelling |
More than 101 days | Deposit |
100 – 61 days | 50% |
60 – 31 days | 70% |
30 – 15 days | 90% |
14 days or less | 100% |
Worldwide and European Tours
Bookings made up to and including 16 February 2025
Period before departure within which written notification of cancellation is received by us | Cancellation charge per person cancelling |
More than 75 days | Deposit |
74 - 61 days | 50% |
60 - 31 days | 70% |
30 - 15 days | 90% |
14 days or less | 100% |
Bookings made from 17 February 2025 onwards
Period before departure within which written notification of cancellation is received by us | Cancellation charge per person cancelling |
More than 90 days | Deposit |
89 - 61 days | 50% |
60 - 31 days | 70% |
30 - 15 days | 90% |
14 days or less | 100% |
In addition, a change or cancellation of flights and other transport costs can result in 100% cancellation charges irrespective of the day of cancellation. Part cancellation will require recalculation of the holiday price and we will re-invoice you accordingly. If a cancellation results in single occupancy of a cabin or hotel room, a single person supplement will be payable except when 100% cancellation charges have been paid by the person cancelling.
CURTAILING YOUR HOLIDAY
If you are forced to cut short your holiday and return home due to personal reasons, we cannot refund the cost of the unused travel arrangements. Depending on the circumstances your travel insurance may offer cover for curtailment and a claim should be made directly with them.