Sceptre Vacations Terms and Conditions

RATES: Rates are quoted in USD and based on current exchange rates. All rates are quoted per person, based on double occupancy and group participation levels. Sceptre Vacations reserves the right to adjust prices and/or itinerary as necessary due to availability or unforeseeable events. Upon confirmation, all rates are guaranteed.

TRAVEL PROTECTION: We strongly recommend the purchase of our Trip Protection Plan, which is offered by Sceptre Vacations at 12% of the total per person trip cost. The Trip Protection Plan must be purchased at the time of final payment and is non-refundable. Furthermore, everyone participating in the group must purchase the same insurance. This coverage is designed to protect your travel investment with a full refund, less the cost of the insurance. Our group policy covers cancellation for the following reasons: death, sickness, injury or certain other covered reasons. For complete details on policy coverage, please refer to our brochure or the legal sections on our website. All claims are to be made to Trip Mate Inc. 1-800-888-7292 or 9225 Ward Parkway, Suite 200, Kansas City, Missouri 64114 Plan #: F421S

FREE PLACES: No free places are included unless otherwise stated. If included, free land places are based on half-twin shared accommodation. If a single room is required, the single room supplement is the responsibility of the passenger. Free air places, if offered by the airline, do not include departure taxes and fees, which are the responsibility of the passenger and must be paid prior to ticketing.

PAYMENTS: Sceptre Vacations requires a non-refundable $300 group land deposit to begin the confirmation process. Certain suppliers may require additional deposits for prepayment. You will be advised if any additional payments are required at the time of confirmation. Most 5- star hotels and Castle/Manor House properties do require prepayments to reserve group space. Payments can be made by credit card or check made payable to Sceptre Vacations. A $30 fee will be applied for any check returned due to lack of funds. Sceptre Vacations reserves the right to cancel reservations and release space if payment and deposits are not received in a timely manner. NOTE: It is the responsibility of the Travel Agent/Tour Leader to maintain individual passenger payment records. Sceptre Vacations applies payments to the overall group booking and does not issue individual passenger invoices.

HOTEL ACCOMMODATION: Hotel accommodation is subject to availability at the time of deposit. If Sceptre Vacations is unable to confirm the hotel(s) listed in our quotation, we will attempt to secure space at a similar hotel of equal standard and cost. In the event a similar hotel is not available, a supplement may apply. It may be necessary to confirm accommodation outside your requested cities due to conventions or special events. Single, triple and quad occupancy rooms are on a request basis only and may not be available at all properties.

GROUND TRANSPORTATION: Unless otherwise stated, one (1) arrival and one (1) departure transfers are included for groups traveling on the same flights. Passengers deviating from the group flights will be required to make their own way to the hotel. No refund will be given for missed or unused services. BAGGAGE: Porterage of one suitcase per passenger is not included unless otherwise stated in your group quote and confirmation. Due to limited capacity on motor coaches, there is a limit of one piece of luggage per person, plus one carry-on bag. Passengers exceeding this limit are subject to additional charges. It is the responsibility of the individual or group leader to pay for these additional charges locally.

GRATUITIES / SERVICE CHARGES: All local service charges are included on confirmed items. However, gratuities to your driver or guide are not included. We suggest the following gratuities: ● Ireland: Driver/Guide €7 – 10 per person, per day. ● Iceland Guide – kr1200 -1850 per person, per day. ● Iceland Driver - kr1200 -1850 per person, per day. ● Italy: Driver €4 – 5, Guide €4, Tour Manager €6 – 7, all per person, per day. ● UK: Driver £2 – 4, Tour Director £3 – 5, Guide £1 – 3 all per person, per day. ● Spain/Portugal: Driver & Guide each €20 per day, per group. ● France: Driver & guide each €2 per person, per day. AIR POLICY: Group air bookings require a minimum of 10 passengers traveling on the same itinerary and dates. The deposit amount required to confirm space varies by airline. Applicable airline terms and deposit requirements are outlined in your individual group contract provided at the time of confirmation. Generally, full payment on group air space is due 120 days prior to departure. If your group does not meet the minimum airline requirement, group fares are no longer valid and are subject to repricing

PASSENGER INFORMATION: The Transportation Security Administration (TSA) requires all passengers to provide the following: ● Full name, exactly as it appears on passport ● Date of birth ● Gender *Sceptre Vacations cannot be held responsible for errors resulting in fees or denied boarding. AIRLINE BAGGAGE POLICY: It is the responsibility of the passengers to contact the airlines for baggage allowance for all flights being taken. Flights between European cities have different requirements than your flights departing from the USA. Any fees for overweight, oversized and/or excess baggage assessed by the airline are the responsibility of the passenger.

AIRLINE TAX & FUEL SURCHARGES: If group air is purchased from Sceptre Vacations, airline taxes and fuel surcharges are included. The airlines reserve the right to increase taxes and fuel surcharges until tickets have been issued. To avoid potential increases, the entire group may choose to accelerate full air payment to issue group airline tickets. Once airline tickets are issued, they are no longer subject to potential increases but become fully non-refundable. AIR SEATING: Many airlines do not allow advanced seat assignments for groups. Airlines secure seat blocks for groups and do not assign passengers to specific seats until airport check-in. PASSPORTS AND VISAS: Passports should be valid for 6 months beyond your return date. It is the passenger’s responsibility to obtain the proper travel documentation required to enter any European country.