I Love Travel Company Tours Terms and Conditions

There is a $200 deposit, per person, needed to book any trek or overnight, short tour with us. The deposit can be made through PayPal, which will incur a 5.5% PayPal merchant fee paid by the traveler, or by wire to chase bank (for free if you are a fellow account holder). Please notify us if paying by wire transfer. All deposits are fully non-refundable and non-transferable. In the event that you need to cancel your trip, cancellation fees will be assessed as outlined below under our cancellation policy. If canceling, you may not transfer your deposit to another person’s trek.

The remaining balance will be due in our office at least 2 days before your tour start date. However, it can also be paid in advance through PayPal with a 5.5 percent merchant fee paid by the traveler, or by wire to Chase Bank (for free if you are a fellow account holder). Please notify us if paying by wire transfer. In our office we accept U.S. dollars only. We do not accept any torn bills.

Notification of cancellation must be made in writing to hello@thecatlows.com. If you wish to cancel within eight weeks of your tour start date, further payment is needed as follows:

If you cancel eight weeks or more days before departure: Cancellation fees equal the amount of your deposit.

Eight to four weeks before departure: 60 percent of the total tour price is due.
Four weeks to five days before departure: 80 percent of the total tour price is due.
Five days to 36 hours: 90 percent of the total tour price is due.
36 hours or less before departure: 100 percent of the total price is due.

We charge these fees because there are a great deal of expenses that we pay our third party to set up these tours. Unfortunately, there are no exceptions. We would be happy to supply a letter for your insurance company to help recover some of the cost.