Meet Africa Safari Terms and Conditions

MEET AFRICA SAFARI COMPANY LTD

STANDARD BOOKING TERMS & CONDITIONS (JANUARY 2026)

1. INTRODUCTION

These Standard Booking Terms & Conditions (“Terms”) form a contract between Meet Africa

Safari Company Ltd (“the Company”) and the Client.

By making a booking, paying a deposit or full payment, or participating in any services provided

by the Company, the Client confirms that they have read, understood, and accepted these Terms

on behalf of themselves and all members of their travelling party.

Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable

consumer protection laws. These Terms shall be interpreted in accordance with such laws where

applicable.

2. BOOKING CONFIRMATION

A booking is confirmed when:

• The Company issues written confirmation; and

• The required deposit or full payment has been received.

All booking requests, amendments, cancellations, and special requests must be submitted in

writing via email or authorized communication channels.

3. PROVISIONAL RESERVATIONS

Provisional bookings may be held subject to availability:

• More than 60 days before arrival: up to 10 days

• Within 60 days of arrival: up to 5 days

If not confirmed within the holding period, the reservation may be released.

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.4. DEPOSIT & PAYMENT POLICY

• A deposit of 20% of the total booking value is required to confirm a reservation.

• Full payment is due 60 days before arrival.

• Bookings made within 60 days of arrival require full payment at confirmation.

• Certain services (including permits, flights, and third-party services) may require full

payment at the time of booking.

Currency & Charges

• Prices are quoted in USD unless otherwise stated.

• Clients are responsible for bank charges and currency conversion fees unless agreed

otherwise in writing.

5. INCLUDED SERVICES

The booking price includes only those services expressly listed in the confirmed quotation or

itinerary.

Any services not specifically identified as included—including, where applicable, international

airfare, visas, travel insurance, gratuities, personal expenses, and optional activities—are

excluded unless confirmed in writing by the Company.

6. PRICING AT QUOTATION STAGE

Prices are based on costs at the time of quotation. Adjustments may occur before confirmation

due to changes in:

• Government taxes or park fees

• Fuel costs

• Supplier pricing

• Airline charges

• Currency fluctuations

The Company will notify Clients of any changes prior to confirmation.

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.7. FINAL PAYMENT & PRICE GUARANTEE

Upon receipt of full and final payment for a confirmed booking, the agreed booking price shall

be fixed and guaranteed.

After full payment has been received, the Client shall not be liable for any additional charges

arising from increases in accommodation rates, transport costs, fuel surcharges, park fees,

concession fees, government taxes, exchange rate fluctuations, or other supplier-related cost

variations.

8. EXCEPTIONS TO THE PRICE GUARANTEE

The price guarantee in Clause 6 shall not apply in the following circumstances:

• Client-requested changes, including but not limited to itinerary modifications, upgrades,

or additional services

• Additions made after full payment, including any new services, activities, or itinerary

extensions

• Force majeure or regulatory requirements, where unforeseen external events (including

but not limited to government actions, natural disasters, civil unrest, pandemics, or

supplier operational restrictions) necessitate itinerary changes and result in unavoidable

additional costs imposed by third-party suppliers

9. APPLICATION OF EXCEPTIONS

Where additional charges arise under Clause 7:

• The Company shall notify the Client in writing as soon as reasonably practicable

• All additional costs shall be clearly itemized and explained prior to confirmation

• No additional charges shall be applied without the Client’s prior written approval, except

where such charges are mandatory under applicable law or binding third-party supplier

policies

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.10. CLIENT RESPONSIBILITIES

Clients are responsible for ensuring they are legally, medically, and physically fit to travel and

participate in all booked activities.

Clients must comply with all safety instructions, park rules, and guide directions.

The Company may refuse participation where a client poses a serious safety risk.

11. MEDICAL CONDITIONS & SPECIAL REQUIREMENTS

Clients must disclose relevant medical conditions, disabilities, pregnancy, dietary requirements,

or mobility limitations at the time of booking.

The Company will make reasonable efforts to accommodate such requirements but cannot

guarantee suitability of all services.

12. FAMILY TRAVEL & AGE RESTRICTIONS

Certain activities may have minimum age, fitness, or safety restrictions set by third-party

providers or authorities.

Clients are responsible for ensuring all participants meet eligibility requirements.

13. CANCELLATION POLICY

All cancellations must be made in writing:

• More than 60 days: deposit retained (20%)

• 60–31 days: 50% of total booking value

• Less than 30 days: 100% of total booking value

Non-refundable services (including permits and flights) remain subject to supplier rules.

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.14. PERMITS & SPECIAL SERVICES

Permits are:

• Non-refundable

• Non-transferable

• Subject to government and supplier policies

Full payment is required in advance where applicable.

15. TRAVEL INSURANCE

Comprehensive travel insurance is strongly recommended and should cover:

• Medical emergencies and evacuation

• Trip cancellation and interruption

• Baggage loss and delays

16. EMERGENCY MEDICAL ASSISTANCE

The Company will provide reasonable assistance in coordinating emergency response services

but does not control third-party outcomes.

17. ACCOMMODATION CHECK-IN / CHECK-OUT

Standard times apply unless otherwise stated:

• Check-in: from 2:00 PM

• Check-out: by 10:00 AM

18. FLIGHTS & BAGGAGE

Domestic baggage allowance is typically 15 kg per person.

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.Flight schedules and baggage rules are subject to airline policies and may change without notice.

19. TRAVEL DOCUMENTS & HEALTH REQUIREMENTS

Clients are responsible for passports, visas, vaccinations, and all required travel documents.

The Company is not responsible for denied travel due to missing documentation.

20. ITINERARY CHANGES

Itineraries may change due to weather, wildlife conditions, safety, supplier availability, or other

circumstances beyond the Company's reasonable control.

If a booked accommodation, activity, transportation service, or other travel component becomes

unavailable, the Company may substitute comparable services or accommodations of a similar

standard whenever reasonably possible.

The Company will make reasonable efforts to minimize disruption and will inform the Client of

any significant changes as soon as reasonably practicable.

21. FORCE MAJEURE

The Company is not liable for delays or failure caused by events beyond its control, including

natural disasters, pandemics, political unrest, or transport disruption.

22. PHOTOGRAPHY & MARKETING

The Company may use general trip photos unless a Client requests exclusion in writing before

travel.

23. GUEST CONDUCT

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.comThe Company may terminate services without refund for unsafe, illegal, or disruptive behavior.

24. LIABILITY

The Company acts as an intermediary for third-party suppliers and is not liable for their acts or

omissions.

Liability is limited to the total amount paid for the booking to the extent permitted by law.

25. COMPLAINTS

Issues must be reported during travel where possible.

Formal complaints must be submitted within 30 days of trip completion.

26. ELECTRONIC COMMUNICATIONS

Electronic communication and signatures are legally binding.

27. ACCEPTANCE OF TERMS

Payment or participation confirms acceptance of these Terms.

28. FINANCIAL PROTECTION

Clients are advised to obtain insurance covering supplier failure and financial default risks.

29. PRIVACY & DATA PROTECTION

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.Personal data is used solely for travel arrangements and shared only with necessary service

providers.

30. GOVERNING LAW

These Terms are governed by the laws of the United Republic of Tanzania.

31. AMENDMENTS

The Company may update these Terms, but confirmed bookings remain governed by the version

at time of booking.

32. ENTIRE AGREEMENT

This document constitutes the full agreement between the Company and the Client.

33. SEVERABILITY

If any clause is invalid, the remaining provisions remain in force.

VERSION CONTROL

Version: January 2026

P. O. Box 15300, Arusha, Tanzania E. Africa, Website: www.meetafricasafari.com

Email: info@meetafricasafari.com, Cell: +255 786 262 612/+255 755 514 160.