Cassandra & Ross' Destination Wedding

Important Information

Don't forget to download the Tern for Travellers Mobile App

𝑻𝒓𝒂𝒏𝒔𝒇𝒆𝒓𝒔 𝒂𝒓𝒆 𝒊𝒏𝒄𝒍𝒖𝒅𝒆𝒅 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖𝒓 𝒑𝒂𝒄𝒌𝒂𝒈𝒆.

Collected your luggage and cleared customs Look for the TOUR OPERATOR Rep holding the Sign with the name of your tour operator ie Sunwing, Air Canada Vacations, Transat Holidays. They will direct you to where your bus will pick you up.

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𝑫𝒐𝒘𝒏𝒍𝒐𝒂𝒅 𝒕𝒉𝒆 𝑺𝒖𝒏𝒘𝒊𝒏𝒈 𝑨𝒑𝒑 𝑩𝒆𝒇𝒐𝒓𝒆 𝒚𝒐𝒖 𝒅𝒆𝒑𝒂𝒓𝒕

For any issues, once at the destination, your first point of contact is the Sunwing rep or Sunwing Cares via the App. Then, please notify Tina and Jayna. You can email us or use this app if you like. So, we are in the loop. To reach the cares from...

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Sunwing Baggage Information

Each Paid Seat Includes One checked luggage up to 23 kgs (50 lbs) One personal item - Your personal item must be no larger than 40 cm x 25 cm x 16 cm (16” x 10” x 6”). MUST FIT UNDER THE SEAT https://www.sunwing.ca/en/sunwing-airlines/baggage-info...

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Excursion / Tour

We’re excited to help make your upcoming trip as memorable as possible! To elevate your travel experience, we’re offering you the opportunity to pre-book some incredible excursions tailored to your destination. Whether you're looking for a scenic ...

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Important Notice for Children Traveling with One Parent

"IMPORTANT: Law requires children travelling with one parent to have a "NOTARIZED" authorization from the other parent." If your child travels internationally with only one parent, a notarized letter of consent from the non-travelling parent is re...

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Manulife Insurance Flight Assist. MAKE SURE TO REGISTER.

As part of your Manulife Insurance policy Premium Protection Plan or Non-Medical Inclusive, you are entitled to additional benefits called "Blink Flight Assistance." f you wish to purchase insurance, this must be done before the known event. Once ...

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Smoking & Vaping in Mexico

Smoking is only allowed in designated smoking areas. This includes at resorts. As of 16 January 2026, Mexico has implemented a ban on importation, sale and distribution of all vaping devices and e-cigarettes. Bringing one into the country is consi...

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Mexico Tourist Tax Is the law

Mexico Tourist Tax Is the law There are now people reminding you at arrival that it must be completed. They will allow you to use their machine to do this. We are still determining how secure they are. If you haven't completed it before you arrive...

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Quintana Roo environmental tax

A Government of Quintana Roo environmental tax ranging from 1 and 7 USD* per person per night is to be paid locally to the hotel.

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Day 1 · Thu, Oct 28

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Oct 28 – Nov 4 · Check in: 3:00PM

Carretera Federal 307, Tulum-Cancun Km 332,15, Supermanzana 31, 77500 Puerto Morelos, Quintana Roo, Mexico

Location This resort welcomes guests on the Riviera Maya. Facilities The complex has a lift and features 840 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, curre...

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