
I’m here to make your travel planning smooth, stress-free, and maybe even a little fun. To help us work together seamlessly, here are a few helpful guidelines:
⏰ Office Hours
I’m available Monday–Thursday from 9:00 AM to 5:00 PM. Keeping consistent office hours allows me to give each client my full attention and provide the highest level of service. Emails, calls, and texts received outside of business hours will be returned the next business day.
📧 Email Is Best
Email is the fastest and most reliable way to reach me. My inbox serves as my task management system, ensuring your requests stay organized and receive the attention they deserve. While I do monitor text messages, important details are much less likely to get overlooked when sent by email.
📞 Calls & Availability
During the workday, I spend much of my time researching, coordinating, and managing travel arrangements. As a result, I’m not always available for unscheduled calls. If you’d like to chat, I’m happy to schedule a time so I can be fully focused on your trip and any questions you may have.
For clients who are actively traveling, I provide WhatsApp contact information and monitor messages more closely in case urgent assistance is needed.
🚨 Time-Sensitive Requests
Requests involving final payments, cancellations, travel insurance decisions, or other deadline-sensitive items should be submitted during business hours and at least 24 hours before the supplier’s deadline whenever possible. This allows adequate time for processing and helps ensure nothing important is missed.
⏳ Pricing & Availability
Travel pricing and availability can change quickly—sometimes within hours. If an option feels like the right fit, I recommend securing it as soon as possible to avoid disappointment or unexpected price increases.