"IMPORTANT: Law requires children travelling with one parent to have a "NOTARIZED" authorization from the other parent." If your child travels internationally with only one parent, a notarized letter of consent from the non-travelling parent is re...

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As part of your Manulife Insurance policy Premium Protection Plan or Non-Medical Inclusive, you are entitled to additional benefits called "Blink Flight Assistance." f you wish to purchase insurance, this must be done before the known event. Once ...

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Mexico Tourist Tax Is the law There are now people reminding you at arrival that it must be completed. They will allow you to use their machine to do this. We are still determining how secure they are. If you haven't completed it before you arrive...

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A Government of Quintana Roo environmental tax ranging from 1 and 7 USD* per person per night is to be paid locally to the hotel.

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Smoking is only allowed in designated smoking areas. This includes at resorts. As of 16 January 2026, Mexico has implemented a ban on importation, sale and distribution of all vaping devices and e-cigarettes. Bringing one into the country is consi...

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Location Ideally located between Cancún and Playa del Carmen and just a short 25-minute drive south of Cancún International Airport, the hotel is situated along a stretch of natural pure white sand beach in the Riviera Maya. The town centre of Pue...