The resort is just 45 minutes from the cosmopolitan city of Dubai. Visitors can experience the true beauty and majesty of the desert and observe the indigenous wildlife of the area. Dubai International Airport is approximately 5 km from the spa complex.

Guests can enjoy the pleasant ambience of one of the 42 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The resort has family rooms and smoking rooms.

Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, archery and horse riding are available. Sport and leisure facilities at the resort include a gym and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Various dining options are available, including a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Full board is offered as a catering option. In addition to breakfast, the resort also offers lunch and dinner à la carte. The menu also offers diet meals, gluten-free meals and vegetarian dishes. In addition, special catering options and picnics are available.

The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.