Follow these simple steps to download the app:

• iOS Users: Follow this link or search for "Tern for Travelers" in the App Store to "Download" and install the app.
• Android Users: Follow this link or search for "Tern for Travelers" in the Google Play Store to "Download" and install the app.
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Since your trip itinerary may contain sensitive personal information like passport numbers and confirmation numbers, you need to log in in order to see your trip details.

If you’ve already created a Tern traveler account, simply log in using your email confirmation code, email and password, or sign in with Google.

Need to create an account? Create a traveler account using the email you shared with your travel advisor in the mobile app. Make sure you complete the signup flow by confirming your email address!

• Can I use Tern without a travel advisor?

  • Since Tern is designed to enhance your travel experience with the support of a travel advisor, you must be working with a travel advisor to use the mobile app. Ensure to sign up with the email shared with your advisor to access your trip plans.
• How do I view my trip itinerary?

  • Once logged in, select your upcoming trip to view your complete itinerary. For activity details, tap an activity to pull up its full details.
  • Not seeing your trip? Reach out to your travel advisor to ensure they’ve shared it with the correct email address.
• How can I contact my travel advisor through the app?

  • You can connect with your travel advisor by tapping the phone or message button in the app.
• Can I download my itinerary to view when I don’t have internet access?

  • If your client has the Tern for Travelers app, we automatically download content to their phone, and make it accessible when they lose access to data/wifi. Traveler Mobile App: Offline Access