Blue Ribbon Bags
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As a valued Rainbow Getaways Member, you are automatically enrolled in the Blue Ribbon Bags Service. Blue Ribbon Bags tracks and expedites the return of luggage lost by the airline.
What to do if your bag does not arrive at your final destination:
- If your bag does not accompany you to your flight's end-point destination, you must report it to the airline before reporting it to Blue Ribbon Bags.
- Undelivered bags must be reported to Blue Ribbon Bags within 24 hours of your flight landing.
- You may report the Mishandled Bag to Blue Ribbon Bag 24 hours a day, 7 days a week via:
- +1 888-BAGGAGE (+1 888-224-4243 US) or at +1 917-920-9699 (toll-free),
- or online at www.blueribbonbags.com/MbrFilingPassenger
Your Blue Ribbon Bags Service Agreement Number is SMUAP36102999.
Please be sure to retain the baggage tracking information (file reference/locator number) the airline provides you with when filing a lost baggage claim with them, as Blue Ribbon Bags will require this information to process your Mishandled Baggage Report. Undelivered bags must be reported to Blue Ribbon Bags within 24 hours of your flight landing.