Please know that if you are booking with a passport that is set to expire within 06 months of your planned entry date to Peru, you will be required to renew your passport before coming to Peru. Peru authorities will not grant you entry to the country otherwise.
If you are booking your trek with us, and this is your case, please know you will be able to book with us to secure your Inca Trail permits and tickets to Machu Picchu. However, you will be required to renew your passport and update your passport details with us prior to your trip to Peru. Failure to do so may result in the forfeiture of your reserved permits, and tickets to Machu Picchu.
There is a $200 deposit, per person, needed to book any trek or overnight, short tour with Alpaca Expeditions. For all full itineraries which include hotels (5 days or more), the needed deposit is $400 per person. The deposit can be made through PayPal, which will incur a 5.5% PayPal merchant fee paid by the traveler, or by wire to Bank of America or Citibank (for free if you are a fellow account holder). Please notify us if paying by wire transfer. All deposits are fully non-refundable and non-transferable. In the event that you need to cancel your trip, cancellation fees will be assessed as outlined below under our cancellation policy. If canceling, you may not transfer your deposit to another person’s trek.
The remaining balance will be due in our office in Cusco at least 2 days before your tour start date. However, it can also be paid in advance through PayPal with a 5.5 percent merchant fee paid by the traveler, or by wire to Bank of America or Citibank (for free if you are a fellow account holder). Please notify us if paying by wire transfer. In our office we accept both U.S. and Peruvian currency of any denomination. We do not accept any torn bills. If you are not arriving to Cusco 2 days before your tour begins, please arrange your payment with the Alpaca team before your arrival.
Notification of cancellation must be made in writing to info@alpacaexpeditions.com. If you wish to cancel within eight weeks of your tour start date, further payment is needed as follows:
If you cancel eight weeks or more days before departure: Cancellation fees equal the amount of your deposit.
Eight to four weeks before departure: 60 percent of the total tour price is due.Four weeks to five days before departure: 80 percent of the total tour price is due.Five days to 36 hours: 90 percent of the total tour price is due.36 hours or less before departure: 100 percent of the total price is due.
We charge these fees because there are a great deal of expenses that Alpaca pays to set up these tours. Unfortunately, there are no exceptions. We would be happy to supply a letter for your insurance company to help recover some of the cost.
Inca Trail permits are 100 percent non-refundable and non-transferable. Permits are issued in the name and with the passport number of the trekker and cannot be transferred to anyone else, under any circumstances.