Optional: Royal Caribbean WiFi Packages
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Details
What is Voom?
Royal Caribbean VOOM, the fastest internet at sea, is available on every Royal Caribbean ship and is powered by Starlink. With speeds up to six times faster than Wi-Fi on other cruise ships, this high-speed internet lets you work remotely, stream, share, and stay connected while at sea.
Stay connected with friends and family all cruise long with 24-hour access. The VOOM Surf + Stream Internet Package lets you message and video chat on messenger services, browse the web, work remotely, send emails, and post on social media. Plus stream your favorite videos, movies, music, and shows.
Royal Caribbean ships that spend time outside the United States, you may notice the speeds may not be quite as fast, but fleetwide, the Voom service is significantly better than onboard internet available through other cruise lines.
How do I sign up for Wi-Fi?
Your access to the internet onboard your Royal Caribbean ship is tied to your stateroom and account you create.
When you first logon to Royal Caribbean's Wi-Fi, you will see an option to create an account and there you can sign up for a plan or pay for the internet by the day. In either case, the charge for internet usage will be applied to your stateroom account.
Alternatively, you can pre-purchase your wifi package and have it prepaid for your cruise.
Let me be frank, internet access on a cruise ship will never be quite as snappy or responsive as it is on land. However, Royal Caribbean's Voom packages are serviceable, and on the newer ships, pretty fast.
A number of factors can influence how fast the ship's internet is, including how many guests are using it, natural barriers and the ship's latitude.
If you buy it in advance via the Royal Caribbean Cruise Planner website, then log on to the wifi network onboard your ship and instead of being charged, you will see the prepaid plan ready to activate.
Can I use my Wi-Fi internet package at Perfect Day at CocoCay?
Yes, your Wi-Fi package works at Perfect Day at CocoCay for no additional charge.
What devices can access the internet?
Any internet device that can access a 802.11b wireless connection can connect to the internet. This include most smart phones, laptops and tablets.
Royal Caribbean does provide workstations that are shared and available on a first-come, first served basis but we have found the workstations to be slow in terms of performance.
How fast is Royal Caribbean's Wi-Fi?
Let me be frank, internet access on a cruise ship will never be quite as snappy or responsive as it is on land. However, Royal Caribbean's Voom packages are serviceable, and on the newer ships, pretty fast.
A number of factors can influence how fast the ship's internet is, including how many guests are using it, natural barriers and the ship's latitude.
Speeds vary by two levels of plans available.
- “Surf” is good for basic needs like access for browsing websites, checking emails, and social media.
- “Surf and Stream” is faster for video chatting, music, and streaming movies (e.g., Netflix or Spotify).
Typical Surf & Stream is 4Mbps down & 2 Mbps up per user.
Speeds don’t vary much between ships but newer ships have newer technology with lower latency so it seems faster.
How much does internet access cost?
The cost of a Wi-Fi internet package varies ($20 to $35 per device, per day) depending on the number of devices, length of cruise, when you purchase it, and the service package purchased.
Royal Caribbean offers unlimited plans that can be purchased onboard the ship or pre-purchased prior to the cruise.
Without a doubt, you will save money by pre-purchasing your Voom internet package via Royal Caribbean's website or app before you sail with discounts often reaching up to 30%.
Additional Notes
Multi-Device Plans: You can lower the per-day, per-device cost by purchasing a package for up to four devices rather than buying individual single-device passes.
Free App Access: You do not need to buy a Wi-Fi package to use the complimentary Royal Caribbean App. It allows you to view deck plans, check daily schedules, and use the built-in onboard chat feature for free.
Note: Pricing is dynamic, and final prices for your specific sailing will be visible when you log in to manage your reservation.