TRAVEL INSURANCE
Travel Assistance and Emergency Services Worldwide 1-603-328-1707 Collect (24/7) or 1-800-494-9907 Toll-Free U.S. (24/7)
Trip Cancellation/Interruption: Take immediate steps to minimize your loss. If you are prevented from taking your trip due to sickness or injury, you should obtain medical care immediately. We require a certification by the treating physician at the time of sickness or injury that medically imposed restrictions prevented your participation in the trip.
Emergency Medical Evacuation & Repatriation: If you are on your trip and you require medical evacuation or medical assistance to return home or to a hospital near your home, you must immediately call the assistance company at the number shown. These services must be pre-authorized.
Medical: Obtain receipts and a letter from the service provider stating the amount paid and listing the diagnosis and treatment.
Baggage: Report the loss, theft, or damage immediately to either hotel management, tour guide, transportation official or local police and obtain a written statement of loss from them.
Missed Connection: Obtain receipts verifying extra incurred expenses for transportation (such as airline tickets) to return to final destination.
Travel Delay: If your trip is interrupted or delayed, we need verification of the cause, the number of hours of the delay, and receipts for additional expenses.